| Functionality | 10 <p>Ramp offers a robust suite of spend management features including corporate credit cards, bill payments, and invoice processing, providing a comprehensive platform for managing expenses end-to-end. It automates tedious tasks (e.g. receipt collection and expense approvals) and delivers real-time reporting for insightful analytics. The only notable gap is limited customization of expense categories.</p> | 8 <p>Expensify offers a comprehensive expense management platform that combines receipt scanning, expense tracking, corporate cards, and bill payments in one cohesive system. The platform excels in its core expense reporting capabilities with standout features like SmartScan technology for receipt processing and automatic report generation. The recent launch of New Expensify has enhanced the platform with contextual, real-time chat functionality that turns every financial transaction into a conversation, though its procurement capabilities aren't as developed as some competitors.</p> | 10 <p>Brex stands out for its comprehensive functionality – it’s not just expense management, but a full finance platform. From corporate credit cards with rewards to built-in travel booking, expense reimbursement, bill pay, and even a business bank account, Brex covers an enormous scope. This breadth means companies can consolidate cards, travel, and accounts payable in one tool</p> | 9 <p>Payhawk delivers one of the most feature-rich platforms, combining corporate cards, multi-currency support, accounts payable automation, and travel & expense (T&E) management. Its ability to handle purchase orders, bank transfers, and reimbursements puts it ahead of many competitors. </p> | 7 <p>Rydoo focuses on travel and expense management and delivers robust functionality in that domain. It handles expense reporting end-to-end: employees can scan receipts (with OCR SmartScan), log mileage or per diems, and submit reports which flow through multi-level approvals. Also, Rydoo also integrates a business travel booking component, allowing users to book flights or hotels within policy and have those expenses automatically recorded.</p> |
| Ease of Use | 9 <p>Ramp shines with an extremely user-friendly experience that both finance teams and employees appreciate. Submitting expenses or requesting approval is straightforward, thanks to an intuitive workflow and helpful reminders to upload receipts. The learning curve is minimal too.</p> | 7 <p>Expensify creates an intuitive expense submission process, particularly through their mobile app. The platform's one-click receipt scanning and automatic categorization significantly reduces friction for end users, making compliance with expense policies nearly effortless. Some users may need some time to adjust to the 'New Expensify', conversational appraoch to financial management though.</p> | 7 <p>Brex is fairly intuitive, but not the simplest in the market due to its enterprise-grade capabilities. Employees find it straightforward to snap photos of receipts or use the mobile app for expenses, and real-time transaction alerts help keep everyone on track. Finance teams get powerful dashboards and controls, though navigating the breadth of options (travel, credit, reimbursements, etc.) can be a bit overwhelming until you’re familiar with the system.</p> | 6 <p>Employees and finance teams find Payhawk intuitive. Features like real-time receipt scanning, automated approvals, and policy enforcement streamline spend control. However, users new to comprehensive financial platforms may need training on invoice handling and bank transfer workflows.</p> | 8 <p>Rydoo excels in creating an effortless expense submission experience, particularly on mobile devices. The platform's intelligent receipt scanning and categorization significantly reduces manual data entry, making it exceptionally easy for employees to submit accurate expenses on the go.</p> |
| Look and feel | 9 <p>Ramp's design is clean, modern and intuitive. Screens load quickly and the layout makes it easy for new users to find features, which reduces the learning curve.</p> | 8 <p>Expensify provides a clean, intuitive interface with a modern design that prioritizes simplicity and ease of use. The mobile app mirrors the desktop experience with thoughtful design choices that make expense submission straightforward. The New Expensify platform introduces a chat-based interface that feels fresh and innovative, though some users may need time to adjust to this conversational approach to financial management.</p> | 7 <p>Brex’s interface is polished and professional, albeit a bit more dense given the platform’s wide scope. The design is clean and modern, but navigating so many features can occasionally feel complex. Overall UI responsiveness and aesthetics are solid, but it doesn’t always have the immediate simplicity that some newer competitors boast.</p> | 6 <p>Payhawk offers a clean, intuitive interface that makes complex financial workflows feel straightforward and accessible. However, due to the sheer breadth of functionality, some features do need more training.</p> | 7 <p>Rydoo offers a clean, modern interface optimized for mobile usage with thoughtful design that makes expense submission intuitive. The platform prioritizes simplicity and accessibility, though desktop users might want more advanced data visualization options.</p> |
| Customisability | 8 <p>Ramp offers solid (if somewhat standardized) customizability, allowing admins to set spending rules, approval workflows, and custom fields tied to their GL. Policy controls can be tailored – for example, managers can restrict which expense categories or GL codes an employee sees. While it doesn’t allow infinite tweaks, it provides enough flexibility to fit most businesses’ needs without overwhelming users with complexity.</p> | 5 <p>Expensify offers adequate customization options for basic spending policies and approval workflows, allowing businesses to establish expense categories and configure approval chains. The platform provides some flexibility in configuring reporting views to match specific business needs. However, more complex organizations may find the customization capabilities somewhat limited compared to enterprise-focused alternatives.</p> | 9 <p>Brex offers a high degree of customizability to fit complex business needs. Finance admins can configure detailed expense policies, multi-level approval workflows, and custom categories that map to their accounting. The tool supports setting spend limits by card or department, and global policy rules (for travel, per diems, etc.), making it adaptable for both startups and large enterprises – though with so many knobs to turn, it requires careful setup to get just right.</p> | 8 <p>Payhawk offers exceptional customization capabilities, particularly for organizations managing multiple entities across different countries and currencies. Finance teams can establish standardized global policies while accommodating local requirements, with impressive flexibility for complex organizational structures.</p> | 6 <p>Rydoo offers adequate customization options for basic approval workflows and expense categories that meet most standard requirements. The platform provides sufficient flexibility for typical expense policies, though organizations with complex rules may find the customization options somewhat limited.</p> |
| Ease of Setup | 7 <p>The onboarding process is smooth with guided steps, and basic configurations (like issuing cards and setting limits) can be completed without technical expertise. The only limitation is that you must be a US based company to use the product.</p> | 6 <p>Expensify is relatively easy to adopt, especially for small teams, but full configuration can get intricate if you leverage its advanced features. Fortunately, there are many guides and an onboarding checklist, and for common setups (like linking QuickBooks or Xero), it's pretty plug and play.</p> | 6 <p>Setting up Brex is relatively quick for eligible companies, especially startups that meet its requirements. The onboarding process is guided and the Brex team assists in linking bank accounts and setting up cards. However, because Brex offers advanced features (like ERP integrations and multi-entity support), fully configuring those can take more time and expertise, making the initial setup slightly involved for larger organizations.</p> | 6 <p>We appreciated its simple onboarding and hands-on support, making implementation smooth for mid-market and large companies. While basic use can start quickly, leveraging its full capabilities (ERP integration, multi-entity configurations, etc.) takes longer.</p> | 5 <p>Rydoo provides a straightforward implementation process focused on getting core expense functionality working quickly. The platform's setup prioritizes mobile deployment and basic approval workflows, though more complex configurations require additional time and potential consulting support.</p> |
| Customer Support | 8 <p>Ramp provides responsive customer service through multiple channels, with especially strong documentation and self-service resources. Some users report occasional delays during peak times, but overall support quality is consistently high with knowledgeable representatives.</p> | 5 <p>Expensify delivers reliable customer support with generally good response times, though the platform emphasizes self-service through comprehensive documentation and knowledge base resources.</p> | 7 <p>Brex provides strong customer support with dedicated representatives and fast response times. When tested, we praise the support team’s knowledge and willingness to help with everything from technical setup to stopping fraudulent charges.</p> | 8 <p>Payhawk provides responsive support services with staff who demonstrate deep knowledge of international finance requirements and technical implementation challenges. Users we heard from consistently praise the support team's responsiveness and solution-oriented approach, particularly during complex multi-entity deployments.</p> | 5 <p>Rydoo primarily offers human support for its business and enterprise tiers. Even then you're limited to a ticket based service on the business tier and eventually get an account manager on the enterprise tier. That being said, Rydoo's help centre documentation is robust and detailed.</p> |
| Integratability | 9 <p>Ramp integrates seamlessly with major accounting systems and other tools, reducing manual work significantly. It offers out-of-the-box connections to QuickBooks, Xero, Sage Intacct, and more, syncing transactions and receipts with a click. The platform also hooks into email and Slack for receipt forwarding and notifications, showing a strong commitment to fitting into your existing tech stack.</p> | 9 <p>Expensify integrates exceptionally well with a wide range of accounting platforms, ERP systems, and business tools, offering one of the most extensive integration ecosystems in the expense management space. The platform connects seamlessly with popular accounting software like QuickBooks, Xero, and NetSuite, as well as travel booking tools, HR systems, and CRM platforms. </p> | 9 <p>Integrations are a Brex forte – the platform connects with popular accounting packages (QuickBooks, NetSuite, Xero, etc.), HR/payroll systems, and even travel tools.</p> | 7 <p>Payhawk delivers strong integration capabilities with direct connections to major ERP systems (Oracle NetSuite, MS Dynamics), accounting platforms, and business tools. </p> | 6 <p>Rydoo integrates effectively with major accounting platforms and offers Google integration for mileage tracking functionality. The platform's integration approach prioritizes reliable data transfer for core expense information, though the range of available connections isn't as extensive as some enterprise-focused competitors.</p> |
| Ease of Migration | 8 <p>Data export in Ramp is robust and hassle-free. Finance teams can easily dump transactions, receipts, or spend reports to CSV/Excel for analysis or auditing. Moreover, because Ramp syncs directly with accounting software, much of the “export” need is handled automatically.</p> | 7 <p>Expensify provides robust data export capabilities in multiple formats including CSV, PDF, and direct accounting system exports for transaction data, expense reports, and accounting reconciliation.</p> | 8 <p>Brex makes it easy to get your data out, whether via automatic sync or manual export. Detailed expense reports, receipts, and transaction logs can be exported to CSV or PDF on demand, which is great for audits or custom analysis.</p> | 7 <p>Companies can export expenses, invoices, and transactions easily to Excel or directly sync with accounting software. Audit trails are well-documented, ensuring seamless financial reporting.</p> | 7 <p>Rydoo offers reliable data export capabilities with formats suitable for financial reporting and analysis. The export functions support standard file types and essential data fields, though some users might want more advanced filtering and scheduling options.</p> |
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