Best AI Notetaker for Remote Teams in the EU 2025

Supernormal is a strong choice for remote teams in the EU that need highly customisable meeting summaries. It’s ideal for teams that want to tailor how meeting notes are captured, shared, and used – rather than settling for generic AI output.

You can create your own summary templates and formats based on team needs. For example, project managers might set up a ‘project challenges’ summary, while sales teams can use a ‘sales pitch’ template. This level of flexibility helps teams get exactly the context they need, without having to manually edit every time.

Customisability also extends to AI Agents. You can personalise agents for specific scenarios, like interviews or recurring meeting types, and even customise their names, appearance, and prompts. In our testing, we gave Supernormal an 8/10 for both AI assistant capabilities and customisability.

The ‘Ask me anything’ feature worked well, letting us quickly pull key answers from transcripts – a big time-saver. However, there are limitations. Supernormal requires a meeting bot to record, and the transcription isn’t editable post-meeting, which can be frustrating if the AI gets something wrong.

Still, for remote teams in the EU that prioritise tailored, repeatable workflows – and want summaries

Fireflies.ai is a great fit for remote teams in the EU that need a mobile app to capture in-person meetings. While many AI notetakers are built purely for virtual calls, Fireflies stands out by offering a mobile app that records and transcribes live conversations—ideal for interviews, workshops, conferences, or any face-to-face collaboration.

In our testing, Fireflies delivered accurate transcriptions, even with varied accents. Its AI-generated summaries are flexible—you can choose to highlight key takeaways, ideas, or blockers, depending on your workflow. We rated it 8/10 for meeting note generation, thanks to its balance of accuracy and control.

It also plays well with others. Fireflies integrates with popular tools, letting you send notes or action items straight into your CRM, project management software, or ATS. It’s a great way to streamline follow-ups and keep your team aligned across tools.

One drawback is the removal of its Chrome extension, which previously allowed recording without a meeting bot. Still, this is a minor limitation given the platform’s strengths—especially for teams that need reliable, high-quality transcription on the go.

With strong mobile functionality, smart AI summarisation, and broad integrations, Fireflies is a solid option for hybrid teams looking to capture conversations wherever they happen. We scored it 8/10 for functionality.

Fathom is a standout AI notetaker for EU-based sales teams looking to track deal progress and keep CRM data up to date. With native integrations for HubSpot and Salesforce, it automatically pushes meeting notes and action items into your CRM. That means no manual follow-ups and no lost context.

It’s built with sales workflows in mind. You can create custom templates based on your playbook, helping reps stay focused on key talking points. Real-time coaching nudges reps if they’re talking too much or not asking enough questions. These small details help improve call quality over time.

In our testing, Fathom delivered accurate transcriptions and handled speaker identification well. You can easily edit or reassign speaker labels, which many notetakers still miss. We gave it a 9/10 for transcription quality.

Fathom also makes sharing easy. You can send summaries and recordings to prospects or clients, with the option to revoke access later. It’s a useful feature for keeping everyone aligned while staying in control of what gets shared.

The only downside is that the platform can feel a bit overwhelming at first. But for sales teams that want a powerful, customisable notetaker that fits cleanly into their workflow, Fathom is one of the best options available. We rated it 9/10 for overall functionality.

For remote teams in the EU where English isn’t everyone’s first language, Krisp is a strong option. It doesn’t offer all the advanced AI assistant features you’ll find in other tools, but what it does, it does really well – especially when it comes to audio quality and transcription accuracy.

Krisp’s core strength is audio control. Its noise cancellation removes background chatter, echoes, and other distractions, which is especially helpful for remote teams working from different environments. On Enterprise plans, Krisp also offers AI Accent Localization, which adjusts speaker accents in real time to make them easier to understand. This can make a big difference for international teams or customer-facing conversations across regions.

In our testing, Krisp’s transcription accuracy was excellent. You can edit transcripts and tweak speaker tags post-call, which many platforms still don’t support. We gave it a 9/10 for transcription quality.

It’s worth noting that Krisp doesn’t include an AI assistant, so you can’t ask questions or get summaries from your transcript. Its functionality is focused on recording, transcribing, and cleaning up audio – and it does those things very well. If your team values audio clarity and clean transcripts over bells and whistles, Krisp is a dependable, no-frills choice.

Read AI is a great fit for remote teams in the EU that want to go beyond basic note-taking and actually understand how their meetings are going. It tracks a range of engagement metrics, including speaker participation, attention levels, sentiment, charisma, and even bias – giving teams real insights into meeting performance.

One of its most useful features is the ‘For You’ page, which highlights key takeaways, action items, top questions, and a section called ‘What You Missed’ – a smart way to stay in the loop if you couldn’t make a meeting. It helps cut through the noise and keeps everyone aligned, even across time zones or busy schedules.

In our testing, Read AI was fully GDPR compliant, which is important for EU-based teams. We gave it a 10/10 for tracking engagement and performance metrics – it’s one of the most insightful tools we’ve reviewed in that area.

There are some limitations. Read AI doesn’t have an AI assistant, so you can’t ask questions or dig deeper into transcripts like you can with some other platforms. And while it offers solid core features – like transcription, mobile support, and file uploads – its functionality is more focused than full-featured. We rated it 7/10 overall for functionality.

But if you’re looking to improve how your team runs meetings, Read AI offers actionable insights that can make a real difference – without adding extra complexity.

Grain is one of the best AI notetakers for remote teams in the EU thanks to its clean design and thoughtful user experience. It strikes a rare balance – polished enough for heavy users, simple enough for casual ones, and flexible enough for both individuals and teams.

In our testing, we found that many AI notetakers tend to over-index in one area and fall short in others. Grain doesn’t. It’s well-rounded, with intuitive flows for recording meetings, inviting the bot, and quickly reviewing assigned action items. Day-to-day use feels smooth and considered.

That said, the interface has a few quirks. Some icons are unlabelled, and certain workflows – like organising past notes – could be clearer. But overall, the platform feels stable and user-friendly. We rated Grain 9/10 for ease of use, which puts it among the top in this category.

The simplicity does come with trade-offs. Grain doesn’t offer advanced features like cross-meeting insights or trend summaries. Its search is also limited – if you don’t know which meeting something was said in, it can take a bit of digging to find it.

Still, for remote teams looking for a reliable, easy-to-use notetaker that delivers strong core functionality without adding complexity, Grain is a well-built and dependable choice. It’s simple, thoughtful, and does the basics very well.