| Functionality | 7 <p>By design, Humaans focuses on offering high-quality, core HR functionality, including storing employee information, managing time-off, tracking hours worked and workflow automation. It has recently added performance management, but still lacks other functionality such as surveys, payroll and software & device management.</p> | 10 <p>Rippling offers unmatched functionality compared to other HRIS platforms we tested. You can manage almost any employee-related tasks within one platform. Besides core HRIS features such as storing employee information, managing time off and employee engagement, Rippling also comes with a native recruiting module, payroll, app and device management, advanced automation and more.</p> | 9 <p>HiBob offers all the functionality most SMBs will need.</p><p>Besides core HR features like storing employee information and managing time off, HiBob also allows you to recruit applicants via a native ATS, run payroll for UK employees, set goals/ OKRs, run performance and compensation reviews and more.</p><p>The only functionality we find missing is the ability to manage employees' hardware and software access.</p> | 8 <p>Zelt offers most functionality that most SMBs will need. Besides core HR features (store employee info, manage timeoff), Zelt also allows you to run performance reviews, send surveys, run payroll, manage employees' software and hardware and more.</p><p>Only features missing are workflow automation (e.g. automate emails and calendar invites) and any recruiting/ applicant tracking functionality.</p> |
| Ease of Use | 10 <p>Humaans is highly intuitive and easy to use. Key workflows such as adding new hires, requesting time-off and automating workflows are very straightforward.</p><p>An average startup employee should require less than 30 minutes, independently, to use the product proficiently.</p> | 6 <p>With Rippling's rich functionality comes a complexity that requires time and effort to master. It will require a few days for an average SMB to master key modules of the product. Beyond the initial learning curve, key workflows on Rippling are generally quite intuitive.</p> | 6 <p>Due to HiBob's extensive customisability, it will take significant time for teams to set up the platform and up skill themselves. Besides that, HiBob is a straightforward platform that is generally easy to navigate and use.</p> | 8 <p>Despite its very rich functionality, Zelt remains easy to use. Key workflows such as adding new hires, requesting time-off all feel very intuitive. An average startup employee should require around 1-2 hours and minimal guidance to proficiently use all key functionalities of the product. </p> |
| Look and feel | 10 <p>Humaans is one of the most visually stunning B2B platforms we've come across. Its uncluttered and modern user interface is a breath of fresh air. It also shines with blazingly fast page loads.</p> | 6 <p>We find Rippling's interface sleek and modern, with fast page load times.</p> | 6 <p>HiBob has a colourful, vibrant layout that is visually acceptable with fast page loading times.</p> | 8 <p>Zelt has a clean, uncluttered UI, whose abundance of white space makes it visually appealing. It also has lightning fast page load times.</p> |
| Customisability | 7 <p>You can customise most things on Humaans, from data fields, reports, leave policies, workflow templates and more.</p><p>However, it still lacks the deeper customisability offered by more mature HRIS (e.g. Rippling, Deel), such as creating more complex approval chains and customising the layout of the platform.</p> | 9 <p>Rippling is one of the most customisable HRIS we have come across. You are able to customise data fields, employee groups, set up complex approval chains and even highly customised workflows based on things as granular as an employee's response to a survey question or days after onboarding.</p> | 9 <p>Many aspects of HiBob is highly customisable, which is helpful for larger teams with complex workflows/ structures.</p><p>You are able to customise data fields, employee groups, set up complex approval chains and even highly customised leave policies that allow you to adjust the decimal places an individual's time-off balance should be rounded off to.</p> | 7 <p>You can customise most things on Zelt, from data fields, reports, leave policies, workflow templates, the platform's layout and more.</p><p>However, it lacks the deeper customisability offered by more mature HRIS (e.g. Rippling, Deel), such as creating workflows with conditional logic, and setting survey questions as optional.</p> |
| Ease of Setup | 6 <p>Humaans does not offer a free trial and purchasing requires talking to sales. It takes <10mins to complete basic setup (entering company information and adding employees). Fully customizing and setting up the platform can be done within 1-2 business days. Customization and setup is simple enough to not require an expert and more complicated processes can be done with help from the help center.</p> | 3 <p>Rippling does not offer a free trial and requires speaking to sales before making a purchase. Fully customizing and setting up the platform takes >1week and will likely require assistance from an expert.</p> | 3 <p>HiBob does not offer a free trial and requires speaking to sales before purchasing. Fully customizing and setting up the platform takes >1week and will likely need assistance from an expert.</p> | 7 <p>Zelt does not offer a free trial. Purchasing requires you to talk to sales. It takes <10 minutes to compete basic setup (entering company information, adding employees). Fully customizing and setting up the platform takes 1-2 business days.</p> |
| Customer Support | 9 <p><span style="color: rgb(9, 9, 11);">Humaans offers excellent in-app support and live chat with human agents. Our testers usually get a response within an hour, and have found the team to be friendly and open to feedback.</span></p> | 4 <p>We've found Rippling’s customer support to be poor.</p><p>Navigating their AI chatbot just to reach a human agent is a frustrating experience. On top of that, their account managers often come across as overly sales-focused, making it feel like their main goal is to upsell rather than assist. This sentiment is echoed by many customers we’ve spoken to. Rippling doesn’t allow you to self-demo the product before committing to their minimum 1-year contract, which feels both overly aggressive and unhelpful.</p> | 6 <p>HiBob allows you to contact support by creating a support ticket in-app. Users we've interview mention that support (in-app and via their customer success manager) is of decent quality.</p> | 7 <p>Zelt offers support via email, with live chat available on the highest tier. When tested, Zelt's support team is quick to respond (< 2 hours), friendly and helpful.</p> |
| Integratability | 6 <p>Humaans supports 40+ pre built integrations with most relevant 3rd party products in relevant categories, such as ATS, performance management, finance, benefits and more. It also has an API for custom integrations.</p> | 10 <p>Rippling offers one the richest integrations ecosystem out of all HRIS's with over 500 integrations with HR, finance and IT products. It also has an API for your custom integrations.</p> | 8 <p>HiBob has 110+ pre-built integrations with most relevant products across most categories, such as ATS, payroll and accounting. However, it is yet to add integrations with newer leading providers, such as Lattice for Performance Management, and Ben and Goody for Benefits management. It does offer an API for custom integrations.</p> | 3 <p>Zelt only supports a handful of integrations with the most relevant third-party software, such as Slack, Google Calendar, Xero for accounting, and Workable for ATS. It also lacks an API for custom integrations.</p> |
| Ease of Migration | 8 <p><span style="color: rgb(9, 9, 11);">Exports of key data are available via self-serve, and most other data are available via self-serve or their API. </span></p> | 8 <p>Rippling allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p> | 8 <p><span style="color: rgb(9, 9, 11);">HiBob allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</span></p> | 7 <p>You can export key data via the web application, but Zelt currently lacks a customer-accessible API.</p> |
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