Functionality | 7 <p>Monday.com offers almost all the functionality most companies need to manage tasks and projects effectively. It has rich functionality natively such as robust automation, customizable forms, time-tracking, analytics, and even invoice creation. This allows teams to streamline their workflows and enhance productivity without relying heavily on external integrations.</p><p>However, it's missing the advanced customizability and automation that larger teams require to manage complex task and project relationships e.g. creating multiple layers of subtasks, meaningful project portfolio management functionality and sophisticated workflows with branches.</p> | 9 <p>ClickUp offers a very broad range of functionalities to handle pretty much everything most companies need.. These include workflow views, portfolio management and company goal setting —all in one platform.</p><p>ClickUp also include those functionalities required only by very large companies. Most notable amongst these are: AI feature which help to create documents and fill out templates, an exceptionally large range of templates to choose from when creating documents, multiple layers of subtasks and real-time collaborative workspaces like whiteboards.</p> | 6 <p>Notion offers almost all of the functionality most companies will need. It Offers best-in-class inbuilt documentation, and added a lot of AI features in the past year that allows you to query your entire Notion workspace. It has also been rolling out many new features e.g. Notion calendar, forms, and Notion mail (coming soon).</p><p>That said, it’s still missing some features larger teams with many active projects might require, like advanced analytics, robust workflow automation, and time tracking. There’s room for improvement, but it’s evolving fast.</p> | 6 <p>Teamwork offer most functionalities that SMBs will require but lacks some more sophistic customisation features useful to larger businesses.</p><p><span style="background-color: rgba(245, 245, 245, 0.5); color: rgb(55, 65, 81);">Teamwork has rich functionality natively. Most notably, strong automation, customizable forms, time-tracking (with approval capabilities), excellent reporting and analytics, and even invoice creation. These features mean teams do not have to reply much on external integrations to reduce friction and enhance productivity.</span></p><p><br></p><p>However, some key features are missing. Chief amongst these are the lack of document creation features and missing project view options. Documents can only be imported for your device - so no customisation and no document templates. All of this work must be done externally, which is particularly painful when it comes to editing documents and sending them back to others. Only 4 project views are available - a timeline view would be useful to view task deadlines concurrently.</p> | 7 <p>Airtable offers most of the functionality that companies will need but lacks a few useful features. Users will benefit from strong workflow automations, dependencies, the ability to link tasks, projects, key metrics and company goals, forms which auto populate spreadsheets with responses and more. However, Airtable lacks in-real-time collaboration, the ability to create internal documents and some strong time-tracking features.</p> |
Ease of Use | 7 <p>Monday.com offers a generally user-friendly experience, with an abundance of templates and smooth onboarding that lowers the barrier of entry for non-technical, new users.</p><p>However, when delving into more advanced features, the platform's ease of use starts to wane. There's foreign terminology such as adding a "Problem Framing" quickies block to your docs, or enabling "battery view" for your board. The interface can also become cluttered as you use projects scale and more features are utilised.</p><p>For the average SMB employee, it might take 1-2 days with minimal guidance to become comfortable with the platform.</p> | 5 <p>ClickUp is a powerful tool, and its high level of customizability can sometimes feel a bit much—especially for tasks that should be quick and straightforward. On average, we’d estimate it takes a startup employee 1-2 days (plus a little guidance) to get comfortable with all the key features.</p><p>To its credit, ClickUp minimizes the number of clicks needed to access most features. But there’s still room for improvement. Some processes—like creating an invoice—aren’t as intuitive as they could be, which can slow things down unnecessarily.</p> | 6 <p>For those new to Notion, its blank canvas, endless customization options, and sheer number of templates can feel a bit overwhelming at first. Setting up a project management system from scratch might take a few days to figure out—but once you get past that initial learning curve, Notion becomes incredibly intuitive and user-friendly.</p><p>Creating new projects, documents, and tasks is lightning-fast, and there are quick keyboard shortcuts for almost everything, from adding new blocks to navigating between pages. Once you’re up to speed, Notion feels like second nature.</p> | 7 <p>Teamwork is generally easy to use. Some more complex features (e.g. creating an invoice) are harder to find but these are minimal and the demo videos and self service materials are supplement your learning very well.</p><p><span style="color: rgb(0, 0, 0);">We estimate that an average start-up employee would require around 1 day and some guidance to proficiently use all key features of the product. </span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">It is easy to locate key info and processes are generally intuitive (especially given that so much of the UI works with drag and drop). Some views and features are often hidden in 'more' tabs which could be displayed more effectively. e.g. The Gantt view of task management.</span></p> | 6 <p>Airtable is generally easy to use. We estimate that an average start-up employee would require around half a day and some guidance to proficiently use all key functionalities of the platform. The notable exceptions to this are the extensions required to make custom reports and creating subtask in table view.</p><p><br></p><p>Airtables key processes are easy to find and do not require many clicks to reach. Some more complex processes like customizing the UI itself can be more hidden.</p> |
Look and feel | 7 <p>Monday.com emphasizes visual management with bright, engaging colours and customisable icons. While this visual approach makes it easy to understand project statuses at a glance, it could also quickly get cluttered and busy, Page loads are quick (1-2 seconds).</p> | 6 <p>ClickUp has a well structured UI architecture and is visually acceptable.</p><p>Loading times are fast at roughly 1 second per page.</p> | 7 <p>Out of the box - Notion has a clean, modern, uncluttered interface. But you have the power to completely customise the look and feel of Notion to make it look visually stunning.</p><p>The main drawback is that Notion suffers from slow load times, especially as your workspace grows. Pages can take 3–4 seconds to load, especially if you have a lot of data and files stored in Notion. It’s something to keep in mind if you plan on using Notion as your all-in-one company operating system, or as your usage scales.</p> | 6 <p>Teamwork is visually acceptable and geared more towards functionality. The lack of colour makes the UI plain and feel monotone. </p><p><br></p><p><br></p><p>The loading times are generally fast (~1 second), however some functions (like generating dashboards take slightly longer (~2.5 seconds).</p> | 8 <p>Airtable has a more customizable UI than most. You can alter colour and some layout features vai their interface designer. However, inevitably, UIs will not differ so much from one user to the next. They could all still have more sleep designs and more colour.</p><p><br></p><p>Loading times are fast (1 second per page).</p> |
Customisability | 8 <p>As an all-in-one tool, Monday.com offers a high level of customizability suitable for most teams, allowing you to tailor boards with custom columns, statuses, and automation without needing to code. Individual cards can be anything from tasks, projects to deals, employees and client. However, it doesn't match the advanced customization capabilities of tools like JIRA —such as creating multiple layers of subtasks or defining complex task relationships—which may limit larger teams managing complex projects.</p> | 9 <p>ClickUp is impressively—sometimes overwhelmingly—customizable.</p><p>You’ve got 15 task views to choose from (like board, list, map, and more), the ability to create custom tasks, and access to hundreds of templates tailored to specific teams and tasks. When it comes to workflow automation, ClickUp takes it up a notch. With branching and conditional logic, you can automate almost anything, from internal actions to exporting key data to tools like GitHub, HubSpot, and beyond.</p> | 9 <p>Notion gives you endless customization options to shape it exactly how you want.</p><p>You can mix and match blocks—pages, databases, calendars, and project views—and even connect them with third-party tools to create a setup that fits your workflow, system, or use case perfectly. You’re in control of everything: how tasks and projects are organized, the structure of your internal docs and wikis, the platform’s overall look and feel, and even the layout of individual pages.</p><p>That said, Notion isn’t without its limits. It falls short on advanced reporting features and can’t handle workflows that require complex automation, like branching or conditional logic.</p> | 6 <p>Where Teamwork offers customisation, it is generally strong. However, it lacks some key customisations useful to businesses of all sizes.</p><p>Teamwork offers great workflow automation customisations. 'If then' logic and a large range of trigger and action functions mean that a vast array of automations are available to increase your team's efficiency. Custom reporting is also very strong with filtering options by custom tag allowing for very specific insights to be gained.</p><p><br></p><p>However, the lack of document customisation (as you cannot create documents) and only having for 4 task management views available will increase the friction and time spent on bureaucratic tasks like formatting documents or prioritizing between tasks.</p> | 8 <p>Airtable has strong customizability. Automations integrate with third parties and offer a decent selection of action/ trigger functions, as well as, conditional logic. Highly customizable forms also allow for conditional logic, many answer types and cosmetic customizations like banners, logos and colours. Out-of-the-box reporting extensions also allow for customizable reports.</p> |
Ease of Setup | 9 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates. Full setup should take less than a day.</p> | 7 <p>ClickUp makes it easy to dive right in with a self-serve free trial and the option to buy without ever talking to sales—no awkward calls, just action. You can get started and set up a few tasks and subtasks in just 20-30 minutes, thanks to its extensive library of templates. That said, a full setup might take a few days, especially if you’re customizing it to suit your team’s unique needs.</p> | 7 <p>Notion offers a self-serve free trial and lets you purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, helped by very extensive library of templates. A full setup shouldn’t take more than a day or two, even for more complex use cases.</p> | 9 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates, especially for marketing. Full setup should take less than a day.</p> | 8 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates. Full setup should take less than a day.</p> |
Customer Support | 7 <p>Monday.com offers personalised live chat within the platform. When contacted, it was extremely quick to connect with an agent who was decently helpful - although there still seems to be a tendency to send us Help Centre articles. Self-help resources on their Help Centre are high-quality and extensive.</p> | 8 <p>ClickUp offers in-app live chat with both an AI assistant and, if needed, a human agent to help sort out any issues. Response times are quick—usually under an hour.</p><p>On top of that, ClickUp has an impressive collection of self-serve resources that cover just about every functionality and how to use them. They also host webinars and have a solid selection of YouTube videos to help you learn best practices and make the most of the platform.</p> | 5 <p>Notion's support team can only be contacted via email, and this option is very hidden away on their site. From our experience, responses take about a full business day—not the fastest—but the agents are friendly and genuinely helpful. On the bright side, Notion’s help center is top-notch, with detailed, high-quality documentation that can often solve your questions without needing to wait for support.</p> | 8 <p>Personalised Q&A is available over email only. But agents are helpful and reply fast (<2 hours).</p><p><br></p><p><br></p><p><br></p><p>Excellent self-serve materials with strong depth and quality. Their demo videos and help section (available in app and online) are excellent if you trouble using or finding any key or advanced workflows.</p> | 7 <p>An in-app chatbot is useful for filtering through self-serve material, but if you want to talk to a real human you need to do this via email (not that forms can be submitted via email) and agents will reply within 48 hours - but usually in less than 12 hours.</p><p><br></p><p>Airtable's self-serve materials are excellent. Articles, videos and seminars all have excellent depth and quality. These can all be access in app.</p> |
Integratability | 9 <p>Monday.com has a vibrant app marketplace with hundreds of plugins and integrations with the most relevant third party apps (e.g. CRM, marketing, developer tools etc). Its standout feature is its pre-built automation templates with most of these apps, which can be added with one-click. It also has an API for custom integrations.</p> | 9 <p>ClickUp offers three levels of integrations to keep your workflows connected and seamless.</p><p>First, there are native integrations, including essentials like Slack, email, SSO, and GitHub.</p><p>Second, automatic imports make it easy to bring in data from tools like Monday.com and Jira.</p><p>Finally, there’s a range of other integrations, covering everything from Grammarly and Salesforce to Evernote.</p><p>A nice feature worth knowing about here is connected search in Slack, OneDrive, and SharePoint. Search through all of them simultaneously!</p> | 6 <p>Notion offers 110 integrations with a decent range of third-party tools, covering areas like automation, analytics, and collaboration. However, it’s missing some key integrations in commonly needed categories—there’s no native support for customer support tools, calendars, or email platforms.</p><p>That said, Notion does provide an API, so you can build custom integrations if you have specific needs.</p> | 8 <p>Teamwork's integrations are not exhaustive but still cover most integrations any SMB will need. These include some automation integrations through slack, Hubspot and others. Here you can set up automatic messages within these integrated software once and trigger has been completed within Teamwork.</p><p><br></p><p>Teamwork also has an API allowing teams to built their own custom integrations.</p> | 8 <p>Airtable only offers 36 native integrations which pails in comparison to other project management software - like Clickup or Asana. However, most of the big names are covered - like Jira, Github, Slack etc. Some integrations also include automations - e,g. sending messages in slack or creating a weekly digest in google documents.</p><p><br></p><p>Airtable also offer an API allowing users to build integrations where necessary.</p> |
Ease of Migration | 8 <p>While you can self-serve export data to formats like Excel, not all information—such as activity logs or certain file attachments—transfers seamlessly. Like other PM tools, custom fields and complex workflows might require manual rebuilding in the new platform, and these limitations can complicate migration efforts for teams with intricate setups. </p> | 8 <p>ClickUp makes it easy to export your data with self-serve options for Excel or CSV files. From a list or table view, you can export task data and customize details like whether to include subtasks, choose your preferred date format, and even show “time in status” (how long a task has spent in progress).</p><p>You can also export dashboard cards—those handy visuals that report on your team’s metrics and data. These can be exported in multiple formats, including PDF, PNG, JPEG, SVG, and CSV, giving you flexibility depending on how you want to use them.</p> | 8 <p>Notion makes exporting easy with a self-serve option—there’s an export button on every page, so you can quickly grab what you need. For more advanced needs, you can also export data using their API.</p> | 8 <p>Teamwork offers a large number of pre-built and custom reports which are all available for exporting mostly to pdf or CSV files. The number of reports available is extensive and the level of granularity retained when exporting is also impressive. This is in part due to Teamwork's excellent reporting of budgeting and profitability. Data visualisation tools (e.g. bar graphs and pie charts) can also all be exported.</p><p><br></p><p>Migrating to and from Teamwork from other project management tools is not possible.</p> | 8 <p>Exports of key and custom data and reports are available self-serve via a CSV file.</p> |