Functionality | 7 <p>Clay is not your typical lead generation tool. <span style="color: rgb(0, 0, 0);">Instead of using one proprietary database, Clay integrates with dozens of underlying providers (such as Apollo, Hunter, RocketReach etc.) to allow you to pick and choose the best data from almost anywhere. Its spreadsheets and tables focused interface shines when it comes to list building and enrichment tasks in particular. Additionally, when tested, we find its AI features to be well executed and sprinkled in all the right places.</span></p><p><span style="color: rgb(0, 0, 0);">However, Clay does not provide any kind of outbound or CRM style functionality meaning you'll still need to pay for dedicated tooling in these spaces separately. </span></p> | 9 <p>Amplemarket is not a standalone lead generation database. Instead it's an all-in-one lead generation platform that bundles a comprehensive database (300M contacts), an email/LinkedIn sequencing tool and rich signal tracking capabilities. It's AI sales co-pilot, Duo, is worth calling out as when tested, we found its capabilities to be particularly comprehensive. Despite requiring some initial setup to define personas and tracking signals, Duo can find leads, craft custom outbound sequences and execute on them, all autonomously.</p> | 9 <p>As a lead generation platform, Apollo is mature, rounded and feature rich. It covers the basics well - including a large contact database, strong email verification and granular prospecting and lead scoring tooling.</p><p>Additionally, its adjacent functionalities are also well executed. For example, its outbound sequencing feature is powerful and well integrated. Additionally, small AI touches are well dispersed across the platform - such as a native call transcription and summarisation bot for prospect meetings.</p> | 3 <p>Cognism's functionality is very limited. Whilst it does offer one of the largest contact databases on the market with a relative strength in mobile data - the product does very little beyond that.</p><p>We were disappointed by the omission of any kind of outbound functionality (email or phone) and were not impressed by the quality of other facets of the product including the granularity of filter provided or the lack of any material automation/AI features.</p> |
Ease of Use | 7 <p>Clay's web app is superbly designed and intuitive to use. If you're use to working with Excel and Google Sheets for your prospecting work, you'll feel right at home. That being said, the sheer depth of features may initially feel daunting and take some time to make the most of. It would take an average SMB employee an hour to master the platforms use.</p> | 6 <p>Amplemarket's interfaces are well designed and intuitive. It's core prospecting experience is familiar and easy to use. Additionally, its email sequencing tool is also well laid out and easy to grasp. However, importing contacts into sequences - a key workflow - is extremely clunky.</p> | 7 <p><span style="color: rgb(0, 0, 0);">Apollo's web app is intuitive and easy to navigate. Additionally, its onboarding was simple and not overwhelming. It's core prospecting interfaces are familiar amongst competitors making it easy to pick up. It would take an average SMB employee less than 30 minutes to master its use.</span></p> | 8 <p>Cognism's lack of functionality makes it simple and intuitive to use. Its core prospecting interfaces are familiar and easy to grasp. It would take an average SMB employee less than 10 minutes to master the platforms use.</p> |
Look and feel | 8 <p>Clay's web app is modern, minimalist and well designed. When tested, we find its pages are very fast to load and whenever there are tasks that take some time to complete (e.g. AI agents doing web scraping), Clay's interface is clear and handles these scenarios well.</p> | 9 <p>When tested, we find Amplemarket to one of the best designed sales tools on the market. It's interfaces are minimalist, sleek and modern. We especially appreciated the keyboard shortcut options presented. When tested, its search pages were snappy and quick to load (often <1 second) and any AI interfaces which required time were well presented with beautiful loading animations.</p> | 7 <p>Apollo's web app is relatively simple and easy to navigate. Additionally, when tested, we find it's search pages were generally fast to load.</p><p>However, given its feature richness some views were cramped and overflowing with information. For example, its company profile view is cluttered with valuable information like recent news flow hidden in unintuitive areas.</p> | 7 <p>Cognism's design is modern and relatively simple, especially when compared with a lot of its competitors. When tested, we find both searches and general interfaces to be fast to load. Additionally, contact profile pages and lists were well laid out and easy to consume.</p> |
Customisability | 10 <p>Clay is deeply customisable on a number of fronts. The primary channel is via its primary enrichment interface. The ability to add custom columns to tables to enrich lead lists with almost any datapoint you can imagine, is immensely powerful. Additionally, if a datapoint you're looking for is not natively integrated with Clay or cannot be scraped by its web agent, you can also take advantage of any external APIs with ease.</p> | 8 <p>Amplemarket offers a wide array of channels to customise your experience. Most of these related to Duo, its AI sales copilot. To get the most out of the product, you're able to customise which buying/market signals are relevant to you, define personas & ICPs and also provide clear definitions of you and your competitors (and where your edge lies).</p> | 7 <p>There are a number of ways to customise your experience with Apollo, including basic channels such as creating custom lists, custom searches (which you can share with team mates) and defining criteria for lead scoring. There are also some deeper levels which you can customise such as providing the platform with context about your business and what you are selling - this information will then be used by their AI when drafting email sequences for example.</p> | 5 <p><span style="color: rgb(0, 0, 0);">Cognism offers a handful of basic avenues for customisations. Beyond the ability to create custom searches or build targeted lists, you are also able to define an ideal customer persona to help hone and narrow searches more easily.</span></p> |
Ease of Setup | 6 <p>Clay offers a self-serve free trial for their platform. Initial set up can be a little confusing though, given the novelty of their spreadsheets style user interface (taking >15 minutes). However, their help centre and 'university' guidance centre is particularly well crafted which eases the burden in terms of getting the most out of the platform.</p> | 3 <p>Frustratingly, Amplemarket does not offer a self-serve option to try out the platform. Instead, you’ll need to trudge through two sales demos before you are able to access their trial. Once access was granted, we found the platform very simple to set up initially, however, there are a lot of details you’ll want to customise (such as personas, competitors etc. for their Duo AI system) that can take several days to complete.</p> | 6 <p>Unlike many of similar products of this scale, Apollo offers a simple, self-serve free trial for their platform. When tested, we found the initial setup to be simple (taking <10 mins). However, given then feature breadth that Apollo offers, it can take a lot of time to fully customize the experience. For example - most customers will still need to connect CRMs and customize Apollo's AI 'power-ups' to suit their needs.</p> | 3 <p>Frustratingly, Cognism does not offer a self-serve option to try out the platform. Instead, you’ll need to trudge through a sales demo before you are able to access their trial. Once access was granted, we found the platform very simple to set up and use. Given the lack of outbound functionality, there isn't much further setup required either.</p> |
Customer Support | 9 <p><span style="color: rgb(0, 0, 0);">The primary channel for support in Clay is via a chat widget inside their web app. The initial chat will be with an AI chatbot instead of a real agent. When tested, we find this AI chatbot to be one of the most helpful on the market, being able to answer most questions we had. When it failed, it readily handed off to a real agent in less than one hour who was able to handle more complex queries via email. Additionally, we find Clay's resources and help centre to be one of the richest and easiest to consume on the market.</span></p> | 4 <p>You can contact Amplemarket's customer support via a chat widget inside its web app. When tested, we found the initial AI chatbot to be unhelpful, and reluctant to pass over to a human agent. Multiple users also report dissatisfaction with the speed and helpfulness of Amplemarket's human agents. However, its help centre documentation and 'university' guides are very rich and well laid out, answering most questions we had about the product.</p> | 8 <p>You can contact a support agent via a live chat widget inside Apollo's web app. When tested, we find agents to be helpful and about to troubleshoot technical questions often in the first response.</p><p>Additionally, Apollo provides a detailed help centre which was able to answer almost all basic question we had in testing.</p> | 3 <p><span style="color: rgb(0, 0, 0);">You can contact Cognism's customer support via a live chat widget inside their web app. At first, you'll be greeted by an AI bot which, when tested, we find to be relatively unhelpful and eager to hand off to irrelevant help centre articles. Additionally, we found it difficult to get in contact with a real support agent and instead having to rely on account executives/sales reps who are more focused on driving purchases than provided information succinctly. </span></p> |
Integratability | 10 <p>Clay natively integrates with dozens of products and lead generation databases to give users a broad array of data to enrich their leads with. <span style="color: rgb(0, 0, 0);">Additionally, if a datapoint you're looking for is not natively integrated with Clay or cannot be scraped by its web agent, you can also take advantage of any external APIs with ease.</span></p><p>Additionally, Clay integrates natively with most popular CRMs and sales engagement platforms too.</p> | 4 <p>Amplemarkets array of integrations covers the basics. It offers integrations with major CRMs (Salesforce, Hubspot) as well as automation platforms like Zapier. We were also pleased to see an API that allows businesses to interact with Amplemarket's leads database directly. However, we would also liked to have seen integrations with external sales engagement platforms such as Salesloft or Outreach.</p> | 9 <p>Apollo offers a large range of native integrations built by either them or their partners. These include ones with<span style="color: rgb(0, 0, 0);"> popular CRMs (Salesforce, Hubspot), sales engagement platforms (Outreach, Salesloft), email clients (Gmail, Outlook) and automation platforms like Zapier. </span></p> | 5 <p><span style="color: rgb(0, 0, 0);">Cognism provides a number of native integrations with popular CRMs (Salesforce, Hubspot), sales engagement platforms (Outreach, Salesloft) and automation platforms like Zapier. Additionally, it offers an API through which users can interact with Cognism's database directly (however this is not part of their standard offering and you will need to pay more to access this).</span></p> |
Ease of Migration | 8 <p>Clay provides self-serve export functionality within its web app. It's particularly well suited to exporting data into the CSV format given the native tablular format of data in Clay itself. Clay allows you to export all kinds of tables, including custom columns and web scraped enrichment data too.</p> | 6 <p>Amplemarket provides self-serve export functionality within its web app. <span style="color: rgb(0, 0, 0);">We were also pleased to see an API that allows businesses to interact with Amplemarket's leads database directly.</span></p> | 6 <p><span style="color: rgb(0, 0, 0);">Apollo offers self-serve export functionality for contacts directly within their web app. High export limits are also available for larger enterprises depending on what plan you are on.</span></p><p><span style="color: rgb(0, 0, 0);">Additionally, Apollo offers a well-documented API through which businesses are able to interact with their database directly.</span></p> | 4 <p><span style="color: rgb(0, 0, 0);">Cognism offers self-serve export functionality within its web app. Additionally, Cognism offers an API through which businesses are able to interact with their database directly (however this is not part of their standard offering and you will need to pay more to access this).</span></p> |