15Five and Leapsome both deliver comprehensive performance management solutions but target different organizational needs. 15Five excels with its intuitive interface and unified performance tracking, making it ideal for companies prioritizing quick implementation and high user adoption. Its streamlined approach works particularly well for growing organizations without dedicated HR teams. Conversely, Leapsome's extensive customization options and advanced features like external reviews and webhook support make it better suited for larger organizations with dedicated HR personnel who can maximize its sophisticated capabilities. While both platforms offer strong functionality, the choice between them largely depends on whether an organization values ease of use (15Five) or advanced customization (Leapsome).
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15Five vs Leapsome - Comparison 2025
15Five vs. Leapsome
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of 15Five
15Five is significantly easier to use for day-to-day performance management than Leapsome
15Five offers a more polished and cohesive user interface than Leapsome
15Five provides superior functionality for performance management than Leapsome
Advantages of Leapsome
Leapsome enables external reviews while 15Five does not
Leapsome offers more advanced scheduling capabilities than 15Five
Leapsome provides better webhook support than 15Five
15Five is best for
- Businesses with comprehensive performance management needs seeking an intuitive, automation-rich platform
- Businesses with a strong focus on continuous feedback and development through 1:1s and reviews
- Who need to automate and schedule sophisticated review cycles
- And/or who need to align individual performance with organizational goals through OKRs
Leapsome is best for
- Businesses with dedicated HR teams seeking comprehensive performance management with extensive control
- Businesses with mid-sized to large departments requiring sophisticated performance tracking
- Who need advanced goal alignment and OKR implementation across organizational hierarchies
- And/or who need extensive survey capabilities with advanced data visualization
15Five is less good for
- Businesses needing external stakeholder feedback and advanced performance improvement planning
- Businesses with complex external stakeholder feedback requirements, such as client-facing teams needing input from customers in their review cycles
- Who need advanced performance improvement planning capabilities integrated directly within employee profiles
- And/or who need AI-powered review question generation for customized feedback templates
Leapsome is less good for
- Businesses with limited HR resources or without dedicated personnel to manage complex performance processes
- Who need quick access to unified performance metrics and dashboards without extensive setup
- And/or who need to create and manage performance improvement plans directly within reviews
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15Five
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Pricing, features & ratings
 Leapsome Starting at $8.18Converted from EUR Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 9 <p>15Five provides a robust performance management solution with nearly all essential features needed in this category. Our testing revealed well-implemented functionality across the platform. The few noteworthy gaps include the inability to create or edit performance improvement plans within employee profiles, no AI assistance for question generation, lack of compensation review and benchmarking tools, and limited options for incorporating external sources in reviews.</p> | 8 <p>Leapsome offers core performance management features like 1:1 meetings, feedback, reviews, surveys, and goal tracking—matching competitors Lattice and 15Five. While an optional learning module is available, the platform lacks performance improvement plans and has limited performance tracking capabilities. </p> |
| Ease of Use | 8 <p>We thoroughly enjoyed using this product. Between the engaging and intuitive interface as well as the easy to set up automations, we found a compellingly powerful software suite relative to its ease of use.</p><p>Using 1-2 modules should be sufficient for a user to feel confident with the platform. With the automations and templates available, we can see limited need to access the configurations of the platform. Instead, users can focus on the actual content of the site such as reviews, feedback, and acting on insights from the data suite.</p> | 7 <p>Leapsome provides regular users with a streamlined experience, offering clean interfaces and effective prompts for upcoming deadlines and tasks. This simplicity creates an intuitive environment for team members who aren't involved in administration.</p><p>For managers and administrators, however, the platform demands greater involvement. The extensive customization options introduce complexity through varied permissions, admin roles, and cycle ownership designations. Common elements like performance tracking dashboards require manual setup rather than being readily available. This added complexity makes Leapsome better suited for mid-market organizations with dedicated HR personnel who can properly configure and maintain the system while maximizing its robust feature set.</p> |
| Look and feel | 9 <p>15Five is fantastic at consistently executing a modern and engaging user interface across all its modules and pages. This looks and feels like a platform that has been meticulously bult as a cohesive whole.</p><p>In our own usage, we particularly liked the warm feeling imparted by the UI, and the only thing holding this back from a perfect score could be occasional pops of colour or visual variance to make this comfortable to use for days on end.</p> | 8 <p>Leapsome's interface features clear navigation and an informative landing page for all users. While the design is clean and customizable, some information is hard to find, requiring extra exploration to locate specific features.</p> |
| Customisability | 7 <p>15Five offers solid customization options with data sources, appearances, and text inputs, placing it ahead of many competitors though not at the segment's leading edge.</p><p>During testing, we found essential features like company logo uploads and custom question templates.</p><p>However, the platform lacks more granular controls for certain elements including form customization, comprehensive interface branding, and custom data visualisations.</p> | 7 <p>Leapsome provides marginally above-average customization capabilities. While it covers basic options like logo changes, its dashboard creation tools offer somewhat better functionality than competitors, including tile resizing and various data visualization options. However, these enhancements represent only modest improvements over standard industry offerings.</p> |
| Ease of Setup | 7 <p>15Five provides a straightforward setup process, offering immediate sandbox access to begin implementation. The platform features a category leading HRIS integration list to efficiently populate your data. During actual operation, navigating the goals framework required a brief learning period (approximately half a day), but overall configuration and deployment should require no more than 2 days to complete.</p> | 8 <p>Leapsome offers one of the better setup experiences in its category, featuring excellent onboarding with a helpful sandbox mode containing dummy data to help users understand the platform's workflows. However, this sandbox has limitations—users cannot independently test creating reviews themselves.</p><p>The platform loses some points for navigation intuitiveness. Likely due to its high customizability, establishing processes like goals and review workflows requires more time than expected.</p><p>Regarding implementation timeframe, teams should plan for 1.5-2 days to fully configure the platform. Teams led by HR executives who can leverage the extensive customization options will trend toward the shorter end of this estimate.</p> |
| Customer Support | 5 <p>Support access requires navigating through menus to reach an external support page. The support team operates Monday-Friday from 8 AM to 8 PM EST, with a response time target of within 2 business days for all tickets.</p> | 7 <p>Leapsome features one of the better help systems in its category, with an accessible chat bubble that provides both an AI chatbot and various support resources directly from the main interface.While the bot doesn't always provide perfectly matched answers, it smoothly transitions complex inquiries to human support via email follow-up.</p><p>In our testing, we got a follow up response to our request for a human answer after 45 minutes.</p><p>The platform's help documentation also includes convenient 15-minute support calls that users can schedule through Calendly during business hours.</p> |
| Integratability | 9 <p>15Five features an extensive integration library for HRIS software and connects with management tools like Jira. While custom API integration remains necessary for unlisted software, the platform's robust integration options increase the likelihood of seamlessly importing your employee data.</p> | 9 <p>Leapsome offers an extensive integration library, connecting with numerous HRIS platforms and management tools like Jira. While unlisted software still requires custom API integration, the platform's comprehensive integration options greatly increase the chances of importing your employee data without complications.</p> |
| Ease of Migration | 5 <p>We found the typical export functionalities of CSV and PDF within the reports, and some level of integrations with Slack amongst others to bring 15Five's data beyond the software. This is largely in line with the average exportability in the segment.</p> | 5 <p><span style="color: rgb(0, 0, 0);">In testing, we found Leapsome to be largely in line with the average exportability features we see in the segment. We found the typical export functionalities of CSV and PDF within the reports, and some level of integrations with Slack amongst others to bring Leapsome's data beyond the software.</span></p> |
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