| Functionality | 7 <p>Airtable offers most of the functionality that companies will need but lacks a few useful features. Users will benefit from strong workflow automations, dependencies, the ability to link tasks, projects, key metrics and company goals, forms which auto populate spreadsheets with responses and more. However, Airtable lacks in-real-time collaboration, the ability to create internal documents and some strong time-tracking features.</p> | 6 <p>Notion offers almost all of the functionality most companies will need. It Offers best-in-class inbuilt documentation, and added a lot of AI features in the past year that allows you to query your entire Notion workspace. It has also been rolling out many new features e.g. Notion calendar, forms, and Notion mail (coming soon).</p><p>That said, it’s still missing some features larger teams with many active projects might require, like advanced analytics, robust workflow automation, and time tracking. There’s room for improvement, but it’s evolving fast.</p> |
| Ease of Use | 6 <p>Airtable is generally easy to use. We estimate that an average start-up employee would require around half a day and some guidance to proficiently use all key functionalities of the platform. The notable exceptions to this are the extensions required to make custom reports and creating subtask in table view.</p><p><br></p><p>Airtables key processes are easy to find and do not require many clicks to reach. Some more complex processes like customizing the UI itself can be more hidden.</p> | 6 <p>For those new to Notion, its blank canvas, endless customization options, and sheer number of templates can feel a bit overwhelming at first. Setting up a project management system from scratch might take a few days to figure out—but once you get past that initial learning curve, Notion becomes incredibly intuitive and user-friendly.</p><p>Creating new projects, documents, and tasks is lightning-fast, and there are quick keyboard shortcuts for almost everything, from adding new blocks to navigating between pages. Once you’re up to speed, Notion feels like second nature.</p> |
| Look and feel | 8 <p>Airtable has a more customizable UI than most. You can alter colour and some layout features vai their interface designer. However, inevitably, UIs will not differ so much from one user to the next. They could all still have more sleep designs and more colour.</p><p><br></p><p>Loading times are fast (1 second per page).</p> | 7 <p>Out of the box - Notion has a clean, modern, uncluttered interface. But you have the power to completely customise the look and feel of Notion to make it look visually stunning.</p><p>The main drawback is that Notion suffers from slow load times, especially as your workspace grows. Pages can take 3–4 seconds to load, especially if you have a lot of data and files stored in Notion. It’s something to keep in mind if you plan on using Notion as your all-in-one company operating system, or as your usage scales.</p> |
| Customisability | 8 <p>Airtable has strong customizability. Automations integrate with third parties and offer a decent selection of action/ trigger functions, as well as, conditional logic. Highly customizable forms also allow for conditional logic, many answer types and cosmetic customizations like banners, logos and colours. Out-of-the-box reporting extensions also allow for customizable reports.</p> | 9 <p>Notion gives you endless customization options to shape it exactly how you want.</p><p>You can mix and match blocks—pages, databases, calendars, and project views—and even connect them with third-party tools to create a setup that fits your workflow, system, or use case perfectly. You’re in control of everything: how tasks and projects are organized, the structure of your internal docs and wikis, the platform’s overall look and feel, and even the layout of individual pages.</p><p>That said, Notion isn’t without its limits. It falls short on advanced reporting features and can’t handle workflows that require complex automation, like branching or conditional logic.</p> |
| Ease of Setup | 8 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates. Full setup should take less than a day.</p> | 7 <p>Notion offers a self-serve free trial and lets you purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, helped by very extensive library of templates. A full setup shouldn’t take more than a day or two, even for more complex use cases.</p> |
| Customer Support | 7 <p>An in-app chatbot is useful for filtering through self-serve material, but if you want to talk to a real human you need to do this via email (not that forms can be submitted via email) and agents will reply within 48 hours - but usually in less than 12 hours.</p><p><br></p><p>Airtable's self-serve materials are excellent. Articles, videos and seminars all have excellent depth and quality. These can all be access in app.</p> | 5 <p>Notion's support team can only be contacted via email, and this option is very hidden away on their site. From our experience, responses take about a full business day—not the fastest—but the agents are friendly and genuinely helpful. On the bright side, Notion’s help center is top-notch, with detailed, high-quality documentation that can often solve your questions without needing to wait for support.</p> |
| Integratability | 8 <p>Airtable only offers 36 native integrations which pails in comparison to other project management software - like Clickup or Asana. However, most of the big names are covered - like Jira, Github, Slack etc. Some integrations also include automations - e,g. sending messages in slack or creating a weekly digest in google documents.</p><p><br></p><p>Airtable also offer an API allowing users to build integrations where necessary.</p> | 6 <p>Notion offers 110 integrations with a decent range of third-party tools, covering areas like automation, analytics, and collaboration. However, it’s missing some key integrations in commonly needed categories—there’s no native support for customer support tools, calendars, or email platforms.</p><p>That said, Notion does provide an API, so you can build custom integrations if you have specific needs.</p> |
| Ease of Migration | 8 <p>Exports of key and custom data and reports are available self-serve via a CSV file.</p> | 8 <p>Notion makes exporting easy with a self-serve option—there’s an export button on every page, so you can quickly grab what you need. For more advanced needs, you can also export data using their API.</p> |
