| Functionality | 7 <p>Applied offers most of the functionality most companies will need. In addition to core ATS functionality (e.g. posting your job ad to external job boards, scheduling interviews, tracking candidates over a pipeline)</p><p>Applied also have plenty of anti-bias functionality. For example, a mark scheme attached to each interview or pre-screening questions to standardize marking and the ability to anonymise screening.</p><p><br></p><p>However, a few advanced features are missing. Most notably, a CV-parser, candidate nurturing campaigns and a chrome-extension to add candidates from linkedin with one click.</p> | 6 <p>Personio offers some functionality most SMBs will need for hiring, including creating interview pipelines, creating job ads, interview kits & scorecards, candidate self-scheduling, a Chrome extension for sourcing candidates.</p><p>However, it lacks some key functionality, such as asking pre-screening questions.</p> |
| Ease of Use | 9 <p>Applied is exceptionally easy to use due to its well-structured UI.</p><p><br></p><p>An average start-up employee would require less than 1-2 hours and very minimal guidance to maters all key functionalities. </p><p><br></p><p>Key information and processes are where you would expect them to be and are highly intuitive to use.</p> | 4 <p>We find Personio's UX is subpar, with unintuitive navigation for key information like candidate applications and confusing workflows.</p><p>The process for customizing pipelines and application forms is unnecessarily complex, requiring navigation through multiple settings tabs.</p> |
| Look and feel | 7 <p>Applied has a visually appealing software, although at times it can look slightly childish.</p><p>Loading times are fast - usually ~ 1 second.</p> | 5 <p>While Personio has a clean and simple interface that is visually acceptable, it suffers from slow loading times (3-4 seconds per page).</p> |
| Customisability | 6 <p>Most of the Applied product can be customised. For example, interview kits can include custom questions and custom mark schemes for each questions.</p><p>However, more sophisticated customisability like CSS or the ability to move candidates to different stages of the pipeline depending on their responses to pre-screen questions are not available.</p> | 5 <p>Personio allows you to make standard adjustments to your interview pipelines, interview kits and career pages. However, users are unable to build custom reports, and customisability on application forms are limited e.g. you cannot add a pre-screening question.</p> |
| Ease of Setup | 6 <p>Applied doesn't offer a free trial and requires speaking to sales before purchasing due to their custom pricing model. However, the platform has a well-structured UI making basic setup simple; <10mins. Fully customizing the platform takes approximately 1 business day.</p> | 6 <p>Personio offers a free trial, however, purchasing requires you to talk to sales. It takes 30-60mins to complete basic setup due to the platform having an unintuitive UI. Fully customizing the platform takes <1week.</p> |
| Customer Support | 7 <p><span style="color: rgb(0, 0, 0);">Personalised Q&A only available via Email. Response times vary from less than 1 hour to one business day. This will depend of the volume of tickets customer support are receiving. Support is generally helpful.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">Self-serve materials are extensive and of high quality. Applied offers articles detailing how to use all of their core-functionality.</span></p> | 5 <p>You can reach Personio's support team via web tickets and callbacks in-app during UK/ Germany business hours. Unlike most HRIS's, live chat doesn't seem available as an option. Users we've interviewed have complained about Personio ignoring requests, especially for English channels.</p> |
| Integratability | 4 <p>There is some integrations, for example, 8 job boards to which your listings can automatically sync, thousands of further job board integrations through Broadbean, some HRIS integrations like BambooHR (here you can use API for a no code integration).</p> | 6 <p>Personio offers 150+ pre-built integrations with most relevant products across most categories. However, it is missing key integrations with popular assessment tools (e.g. Test Gorilla) and video interview tools (e.g. Hirevue). It also offers an API for custom integrations.</p> |
| Ease of Migration | 6 <p>There is an extensive selection of self-serve analytics (especially DEI- related data) which are available to be exported with one click. There are no custom reporting features.</p> | 7 <p>Bamboo allows users to export key data data via self-serve. Export of most other data are also available via API or on request .However, users have reported difficulty while exporting data from reports. </p> |
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