| Functionality | 5 <p>Bamboo's ATS has improved its functionality but it is still often limited. It offers the basics like creating a careers page, tracking candidates on an interview pipeline, but also disqualifying question and email automations. It lacks features like scheduling interviews, creating interview kits and candidate scorecards per interview stage.</p> | 9 <p>Teamtailor offers all the functionality that most SMBs will need for hiring. In addition to core ATS features (track applicants over a pipeline, create job ad), Teamtailor allows you to compare candidates side-by-side, create highly customisable career pages with a no-code wbe builder, nurture candidates by sending them email sequences and more.</p> |
| Ease of Use | 6 <p>Bamboo's ATS has a moderate learning curve but becomes easier to use once familiar. An average startup employee should require a few hours and some guidance to master all the key functionalities of the product.</p> | 9 <p><span style="color: rgb(9, 9, 11);">Despite its very rich functionality, Teamtailor is very user-friendly. Key workflows such as creating a job opening, customizing an interview pipeline and setting up automations are all very straightforward and intuitive. </span></p><p><span style="color: rgb(9, 9, 11);">An average SMB employee should require around an hour and minimum guidance to use the product proficiently.</span></p> |
| Look and feel | 6 <p>BambooHR now has a more updated and modern look, with acceptable page load times.</p> | 10 <p>Teamtailor <span style="color: rgb(9, 9, 11);">has a vibrant, modern design and instant load times that will be an absolute joy to use, for both your hiring team and candidates. </span></p> |
| Customisability | 3 <p>BambooHR offers very limited customisability. Users can't build custom reports, customize hiring pipelines per role, or customize the careers page beyond changing the main colours and company logo.</p> | 8 <p>You can customise most things with Teamtailor, from interview stages, job application forms, reports to widgets on the homepage. It also offers best-in-class customisability for careers pages.</p><p>The only things missing are more advanced customisability with reports and interview scheduling.</p> |
| Ease of Setup | 7 <p>BambooHR offers a free trial but making a purchase requires speaking to sales due to their custom pricing. Basic setup takes 30-60mins to complete. Fully customizing the platform takes approximately 1 business day with the help from an expert.</p> | 8 <p>Teamtailor offers a free trial without needing to speak to sales. However, to make a purchase, you have to speak to sales due to the custom pricing. It takes <30mins to complete basic setup (posting first job opening, add hiring team members, configure basic hiring stages). Fully customize key features (creating custom workflows, configuring integrations, branding the platform) takes <1week.</p> |
| Customer Support | 9 <p>Bamboo offers support via in-app live chat. Its average hold time on a Customer Support call is 35 seconds, and their average resolution time is 3-4 minutes - which would make it a 10. But we've deducted a point because it's only available within US business hours.</p> | 10 <p>Teamtailor provides excellent in-app customer support during UK and US hours. Our testers found it super easy to connect with human agents, who are always friendly, helpful and willing to go above and beyond.</p> |
| Integratability | 6 <p>Bamboo has around 130 pre-built integrations with most relevant products across most categories, such as video interview, background checks and candidate assessment. However, it lacks a few key integrations with popular tools like TestGorilla and Hirevue. It does offer an API for custom integrations.</p> | 9 <p>Teamtailor offers 350+ pre-built integrations covering key areas like HRIS, assessments, background checks, e-sign tools, and video interviews. It also connects to 32 free job boards and 100+ premium ones. It also offers an API for custom integrations.</p> |
| Ease of Migration | 8 <p>Bamboo allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p> | 8 <p><span style="background-color: rgb(255, 255, 255); color: rgb(67, 67, 67);">Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </span></p> |
