| Functionality | 5 <p>Bordio is a minimalist project management tool. In line with this it doesn't offer a large suit of functionality. It lacks task dependencies and some basic automation which we would expect from this kind of tool. However, the time-tracking, internal documents and task management tools are all strong.</p> | 9 <p>Jira delivers nearly all the functionality that SMBs—and even enterprises—will need.</p><p>Its task and project management capabilities are incredibly powerful and flexible. You can customize Jira to fit virtually any project, even those with complex structures like five layers of sub-tasks, each with their own custom fields.</p><p>That said, Jira does have some gaps. It doesn’t natively offer features like invoicing, billing, or expense tracking, which other tools sometimes include. Plus, for built-in docs or wikis, you’ll need to use its sister product, Confluence.</p> |
| Ease of Use | 9 <p>There really isn't a learning curve with Bordio - it is exceptionally easy to use. We imagine any person could start using this tool effectively right from the word go!</p><p><br></p><p>All key processes are easy and intuitive to locate.</p> | 4 <p>Compared to other project management tools, we find Jira complex to navigate. The interface is packed with features and options, which can make it overwhelming and unintuitive—especially for new users. The learning curve is steep, and it can take weeks for team members to get fully comfortable.</p><p>For example, even for simple projects, there are multiple configuration pages to manage: settings for the entire project, specific project views, built-in fields, custom fields—you name it. It’s powerful, but all these layers can quickly become confusing.</p> |
| Look and feel | 8 <p>Bordio has a simple but attractive view. It nicely utilises colour coding of each task depending of the 'type' of task it is (e.g. all hiring-related tasks are appear with a green background).</p> | 5 <p>While Jira has made strides in design and usability with recent updates, it still feels a bit dated compared to more modern Project Management tools like Linear. Customizing the UI is pretty limited, so you’re mostly stuck with the default look and feel.</p><p>Our main gripe, though, is page load times. At 2–3+ seconds per page, things can feel sluggish—and this gets gets compounded as your projects and teams grow. It's a frustration that can niggle you every day.</p> |
| Customisability | 2 <p>Bordio lacks any more complex customisations. There are no automations to customise and no custom reports. However, there are some more simple, but useful customisations. These include colour-coding different types of tasks and adding custom fields and tags to each task. When creating internal documents you can also add checklists, links and add pictures from your device.</p> | 10 <p>We find Jira to be impressively, and overwhelmingly, customisable.</p><p>You can customise almost anything you can think of - custom task types, workflows, specialized screens, validation rules, and more. For ultimate flexibility, there’s even Jira’s own query language (JQL), which lets you search and filter issues with incredible precision.</p> |
| Ease of Setup | 9 <p>Bordio is fantastically easy to set up. It doesn't require talking to sales and full setup will likely take less than 30 minutes.</p> | 4 <p>Jira offers a self-serve free trial and lets you purchase without dealing with sales. Getting started and setting up a few tasks or subtasks takes about 30–40 minutes, which can feel a bit more confusing compared to other tools. That said, its rich library of templates helps streamline the process.</p><p>Be prepared, though—a full setup will likely take at least a few days, especially if you’re customizing it for more complex workflows.</p> |
| Customer Support | 4 <p>There is personalised email support which are friendly and helpful. Replies usually take less than a day. You will also receive an email when you first get the platform asking if you have an questions or wish to schedule an onboarding meeting.</p><p><br></p><p>Self-serve materials are thin and not of great quality. This being said, it is unlikely that any such materials will be needed given the simplicity of the platform.</p> | 4 <p>We find that Jira's support leaves a lot to be desired. Atlassian (the maker of Jira) nudge users toward self-service options like documentation and community forums, which can be frustrating when you need quick, direct help. Even when you reach out for support, the experience can be hit-or-miss—especially if you’re a smaller customer without a premium support plan.</p> |
| Integratability | 1 <p>There is one integration with google calendar and google meet and that is it. Bordio is seriously lacking in this department.</p> | 9 <p>Jira, powered by Atlassian, has a thriving app marketplace with thousands of plugins. If there’s a feature you need that Jira doesn’t offer natively, chances are there’s a third-party app for it. Plus, Jira provides an API, giving you the flexibility to build custom integrations when needed.</p> |
| Ease of Migration | 1 <p>There are no exports available.</p> | 5 <p>Migrating away from Jira can be a bit of a headache. Exporting data isn’t exactly seamless, and you’ll likely need to spend time cleaning and reformatting it before it’s usable in another tool. Custom fields, workflows, and issue types often don’t have direct equivalents elsewhere, which can lead to data loss or tricky mapping processes. It’s definitely something to plan for if you’re considering switching.</p> |
