| Functionality | 7 <p>Breezy has a strong level of functionality offering a CV parser, pre-screening questions, data analytics/reporting, interview scheduling, scorecards and reusable interview pipelines.</p><p><br></p><p>It lacks a few useful time-saving integrations that its more heavyweight ATS competitors have. Most notable of these is a chrome extension allowing users to import candidate profiles directly from linkedIn and other job boards. Breezy requires candidates from external job boards to be added manually.</p> | 6 <p>Rippling's ATS can only used as an add-on to its HRIS. Together, they provides seamless sync between people and recruiting data, enabling real-time visibility into open and filled positions. The platform allows for management of headcount plans and compensation bands, and offers advanced analytics capabilities.</p><p>However, its ATS alone lacks some features key for handling high hiring volumes, such as a CV parser and candidate self-scheduling for interviews. </p> |
| Ease of Use | 6 <p>Breezy is easy to use once you know where to find all the relevant customisations and functionality. These feature, however, are often buried in a settings menu which can be overwhelmingly long.</p><p>That being said, once you have gained familiarity with the location of different features, these features are very intuitive to use.</p><p><br></p><p>In our experience, the average SMB employee would require one day to master all functionalities of the product.</p><p>This number would likley be higher, but the very informative 'how to' videos and other self-serve documents speed up the process greatly.</p> | 7 <p>Rippling's ATS is generally user-friendly and straightforward to navigate. However, there is a learning curve for reporting and building automation workflows, especially across HR+ATS modules.</p> |
| Look and feel | 5 <p>Certain features of Breezy have a somewhat dated look. The Kanban dashboard new is sufficiently sleek, however the side bar - where many of the functionalities are found - has a tired look to it.</p><p><br></p><p>Loading times are not exceptionally fast either - but acceptable. Changing between dashboards can often take 2 seconds which can become frustrating.</p> | 6 <p>Rippling is visually acceptable, but we find that the layout can be a bit overwhelming at times. Page load times are acceptable. </p> |
| Customisability | 8 <p>Breezy boasts a high level of customisation. Career pages can have customised by appearance, messaging (including language) capabilities, displaying social media, listing perks, displaying testimonials, general media and layout. Custom CSS/JavaScript can also be added.</p><p><br></p><p>Similarly, interview pipelines can be customised per position. They can be saved under a particular name or job title and reused again. As many stages as required can be added or removed to new or existing pipelines.</p><p><br></p><p>Usefully, new team members can be added to teams or an entirely new teams can be created to oversee a particular job position.</p> | 6 <p>Rippling offers less customisation than specialised ATS's. For example, you can't schedule buffer times between interviews, or enable file upload on job application forms.</p><p>However, it provides standard levels of customisability for other aspects like creating career pages and interview pipelines. </p> |
| Ease of Setup | 7 <p>Breezy offers a free trial that doesn't require speaking to sales. Purchasing after the free trial also doesn't require speaking to sales. it takes <30mins to complete basic setup (posting first job opening, adding hiring team members, configuring basic hiring stages). Fully customizing key features takes <1week.</p> | 5 <p>Rippling doesn't offer a free trial and requires you to speak to sales before making a purchase. The ATS is user-friendly making basic setup relatively simple compared to other ATSs; <30mins to complete. Some key features have a learning curve, therefore, fully customizing takes <1week.</p> |
| Customer Support | 8 <p>Breezy has excellent self-services materials under their 'ATS help centre' to help you with any functional queries you may have. These span 6 categories, with up 47 articles in each category. They include how-to's on all functionality that Breezy offers so rest assured that if you are unable to find a feature, Breezy's help centre will almost always be able to help you. The amount of self-serve materials can make it difficult to know where to look for advice, but they do follow an intuitive structure and flow such that in our experience it does not take too long.</p><p><br></p><p>Breezy offers both email and live chat when communicating with customer support. Replies are fast, friendly and personalised. It usually takes <1 hour to receive a reply and the Breezy team are always willing to work to find solutions.</p> | 5 <p>Rippling's customer support seem somewhat inconsistent. We found it frustrating to deal with Rippling's AI chatbot in order to live chat with a human agent. Users we've interviewed also report having salesy account managers.</p><p>On the flip side, we've also had positive reviews of Rippling's support team being very hands-on and willing to help,</p> |
| Integratability | 8 <p>Breezy has strong pre-built integrations for most functions that a hiring team will need. These include candidate assessments (e.g. Test Gorilla), background checks (e.g. Chekr), HRISs (e.g. Bamboo HR) and external job boards (e.g. LinkedIn and Indeed).</p><p><br></p><p>Breezy also has open API should your business want to add any custom integrations.</p> | 7 <p>Rippling has a rich integrations ecosystem with 500+ pre-built integrations, which includes 8 free job boards and 25k premium job boards. However, it crucially lacks integrations with candidate assessment tools and video interview tools. </p><p>It does offer an API for custom integrations.</p> |
| Ease of Migration | 7 <p>On a paid tier (star-up, x or business) you can bulk export key candidate data into a CVS file. This includes: name, email, phone number, resume, address, source of application, date added and last activity (last stage completed).</p><p>A <strong>separate </strong>export of questionnaire responses can also be done into a CSV file.</p><p><br></p><p>However, non-candidate-specific data analytics (time to hire, time to fill, acceptance rates etc), despite being reported and visually displayed in a dashboard, cannot be exported.</p> | 8 <p>Rippling allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p> |
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