| Functionality | 10 <p>Brex stands out for its comprehensive functionality – it’s not just expense management, but a full finance platform. From corporate credit cards with rewards to built-in travel booking, expense reimbursement, bill pay, and even a business bank account, Brex covers an enormous scope. This breadth means companies can consolidate cards, travel, and accounts payable in one tool</p> | 8 <p>Moss offers a rich set of features tailored for SMB spend management, punching above its weight in capability. It provides unlimited virtual and physical corporate cards with spend controls, an easy expense capture app, and even basic accounts payable handling like invoice uploads and approvals. It may not have exotic extras like built-in travel booking, but it covers corporate card needs, expense reimbursements, and invoice payments in one tidy package.</p> |
| Ease of Use | 7 <p>Brex is fairly intuitive, but not the simplest in the market due to its enterprise-grade capabilities. Employees find it straightforward to snap photos of receipts or use the mobile app for expenses, and real-time transaction alerts help keep everyone on track. Finance teams get powerful dashboards and controls, though navigating the breadth of options (travel, credit, reimbursements, etc.) can be a bit overwhelming until you’re familiar with the system.</p> | 8 <p>Moss is straightforward for both finance teams and everyday users. Employees find it simple to submit expenses, thanks to features like snapping a photo of a receipt or forwarding invoices via email, and the mobile app and web interface are intuitive. Finance controllers can appreciate that employees actually comply with submitting receipts (Moss even playfully nudges with features like a “wall of shame” for missing receipts).</p> |
| Look and feel | 7 <p>Brex’s interface is polished and professional, albeit a bit more dense given the platform’s wide scope. The design is clean and modern, but navigating so many features can occasionally feel complex. Overall UI responsiveness and aesthetics are solid, but it doesn’t always have the immediate simplicity that some newer competitors boast.</p> | 8 <p>Moss' interface is clean and everything from creating a new expense to reviewing transactions is intuitive. This thoughtful UI means even non-technical employees find it easy to navigate Moss.</p> |
| Customisability | 9 <p>Brex offers a high degree of customizability to fit complex business needs. Finance admins can configure detailed expense policies, multi-level approval workflows, and custom categories that map to their accounting. The tool supports setting spend limits by card or department, and global policy rules (for travel, per diems, etc.), making it adaptable for both startups and large enterprises – though with so many knobs to turn, it requires careful setup to get just right.</p> | 6 <p>Moss strikes a good balance between out-of-the-box utility and customization. Admins can set spending limits per card or team, define approval workflows for large purchases, and configure expense categories to align with their accounting chart of accounts.</p> |
| Ease of Setup | 6 <p>Setting up Brex is relatively quick for eligible companies, especially startups that meet its requirements. The onboarding process is guided and the Brex team assists in linking bank accounts and setting up cards. However, because Brex offers advanced features (like ERP integrations and multi-entity support), fully configuring those can take more time and expertise, making the initial setup slightly involved for larger organizations.</p> | 8 <p>Implementing Moss is refreshingly quick and painless. Companies report being able to roll it out super fast – adding employees, creating cards, and integrating with their accounting system happens in a snap. The onboarding materials and support team guide you through configuration, so even finance teams without dedicated IT support can get Moss up and running in very little time.</p> |
| Customer Support | 7 <p>Brex provides strong customer support with dedicated representatives and fast response times. When tested, we praise the support team’s knowledge and willingness to help with everything from technical setup to stopping fraudulent charges.</p> | 7 <p>Moss provides responsive support services with knowledgeable staff who understand the nuances of spend management challenges. When tested, we had very positive support experiences, though availability can occasionally be limited during non-standard business hours.</p> |
| Integratability | 9 <p>Integrations are a Brex forte – the platform connects with popular accounting packages (QuickBooks, NetSuite, Xero, etc.), HR/payroll systems, and even travel tools.</p> | 6 <p>Moss integrates with popular finance tools to streamline your workflows. It connects smoothly with common accounting software (such as Datev or QuickBooks) to export transactions and receipts, cutting down on manual data entry at month-end. While it may not boast a laundry list of integrations beyond finance (not many travel integrations for example), its focus on accounting integration and an API for custom needs covers the essentials for most mid-sized companies.</p> |
| Ease of Migration | 8 <p>Brex makes it easy to get your data out, whether via automatic sync or manual export. Detailed expense reports, receipts, and transaction logs can be exported to CSV or PDF on demand, which is great for audits or custom analysis.</p> | 7 <p>Extracting data from Moss is straightforward and flexible. Finance teams can easily export expense data, receipts, and transaction lists to CSV or Excel for deeper analysis or sharing with auditors. Additionally, because Moss speeds up month-end by syncing with accounting packages, much of the heavy lifting is automated.</p> |
