| Functionality | 10 <p>Brex stands out for its comprehensive functionality – it’s not just expense management, but a full finance platform. From corporate credit cards with rewards to built-in travel booking, expense reimbursement, bill pay, and even a business bank account, Brex covers an enormous scope. This breadth means companies can consolidate cards, travel, and accounts payable in one tool</p> | 7 <p>Rydoo focuses on travel and expense management and delivers robust functionality in that domain. It handles expense reporting end-to-end: employees can scan receipts (with OCR SmartScan), log mileage or per diems, and submit reports which flow through multi-level approvals. Also, Rydoo also integrates a business travel booking component, allowing users to book flights or hotels within policy and have those expenses automatically recorded.</p> |
| Ease of Use | 7 <p>Brex is fairly intuitive, but not the simplest in the market due to its enterprise-grade capabilities. Employees find it straightforward to snap photos of receipts or use the mobile app for expenses, and real-time transaction alerts help keep everyone on track. Finance teams get powerful dashboards and controls, though navigating the breadth of options (travel, credit, reimbursements, etc.) can be a bit overwhelming until you’re familiar with the system.</p> | 8 <p>Rydoo excels in creating an effortless expense submission experience, particularly on mobile devices. The platform's intelligent receipt scanning and categorization significantly reduces manual data entry, making it exceptionally easy for employees to submit accurate expenses on the go.</p> |
| Look and feel | 7 <p>Brex’s interface is polished and professional, albeit a bit more dense given the platform’s wide scope. The design is clean and modern, but navigating so many features can occasionally feel complex. Overall UI responsiveness and aesthetics are solid, but it doesn’t always have the immediate simplicity that some newer competitors boast.</p> | 7 <p>Rydoo offers a clean, modern interface optimized for mobile usage with thoughtful design that makes expense submission intuitive. The platform prioritizes simplicity and accessibility, though desktop users might want more advanced data visualization options.</p> |
| Customisability | 9 <p>Brex offers a high degree of customizability to fit complex business needs. Finance admins can configure detailed expense policies, multi-level approval workflows, and custom categories that map to their accounting. The tool supports setting spend limits by card or department, and global policy rules (for travel, per diems, etc.), making it adaptable for both startups and large enterprises – though with so many knobs to turn, it requires careful setup to get just right.</p> | 6 <p>Rydoo offers adequate customization options for basic approval workflows and expense categories that meet most standard requirements. The platform provides sufficient flexibility for typical expense policies, though organizations with complex rules may find the customization options somewhat limited.</p> |
| Ease of Setup | 6 <p>Setting up Brex is relatively quick for eligible companies, especially startups that meet its requirements. The onboarding process is guided and the Brex team assists in linking bank accounts and setting up cards. However, because Brex offers advanced features (like ERP integrations and multi-entity support), fully configuring those can take more time and expertise, making the initial setup slightly involved for larger organizations.</p> | 5 <p>Rydoo provides a straightforward implementation process focused on getting core expense functionality working quickly. The platform's setup prioritizes mobile deployment and basic approval workflows, though more complex configurations require additional time and potential consulting support.</p> |
| Customer Support | 7 <p>Brex provides strong customer support with dedicated representatives and fast response times. When tested, we praise the support team’s knowledge and willingness to help with everything from technical setup to stopping fraudulent charges.</p> | 5 <p>Rydoo primarily offers human support for its business and enterprise tiers. Even then you're limited to a ticket based service on the business tier and eventually get an account manager on the enterprise tier. That being said, Rydoo's help centre documentation is robust and detailed.</p> |
| Integratability | 9 <p>Integrations are a Brex forte – the platform connects with popular accounting packages (QuickBooks, NetSuite, Xero, etc.), HR/payroll systems, and even travel tools.</p> | 6 <p>Rydoo integrates effectively with major accounting platforms and offers Google integration for mileage tracking functionality. The platform's integration approach prioritizes reliable data transfer for core expense information, though the range of available connections isn't as extensive as some enterprise-focused competitors.</p> |
| Ease of Migration | 8 <p>Brex makes it easy to get your data out, whether via automatic sync or manual export. Detailed expense reports, receipts, and transaction logs can be exported to CSV or PDF on demand, which is great for audits or custom analysis.</p> | 7 <p>Rydoo offers reliable data export capabilities with formats suitable for financial reporting and analysis. The export functions support standard file types and essential data fields, though some users might want more advanced filtering and scheduling options.</p> |
