| Functionality | 2 <p>Calamari is limited to core HR tasks and falls short for anything beyond the basics. It only offers employee data storage, time-off and time tracking.</p><p>It lacks any other features such as performance reviews, employee surveys, onboarding workflows, and detailed reporting.</p> | 7 <p>Personio offers most functionality that most SMBs will need. Besides core HR features (store employee info, manage time-of), Personio also allows you to run performance reviews, run compensation reviews, recruit employee via a native applicant tracking system and more.</p><p>It's missing the ability to manage payroll and benefits, and manage employee's software access and benefits.</p> |
| Ease of Use | 9 <p>Calamari is an exceptionally user-friendly platform, making it easy for most SMB employees to become comfortable with its features in as little as half a day. The interface is well-organized, with information neatly categorized into intuitive tabs, allowing users to navigate the platform effortlessly. This simplicity ensures a smooth onboarding experience and efficient day-to-day usage.</p> | 6 <p>We find that Personio is generally user-friendly and easy to navigate. However, there are some UX imperfections and HR managers we've interviewed report their teams struggling with Personio's interface and locating key information.</p> |
| Look and feel | 7 <p>Calamari has a very minimalist look with information being presented in easily digestible manners.</p> | 5 <p>While Personio has a clean and simple interface that is visually acceptable, it suffers from slow loading times (3-4 seconds per page).</p> |
| Customisability | 4 <p>Calamari offers a standard level of customizability across most of its features. Users can create custom fields, define tailored leave policies, and configure approval workflows to suit their organizational needs. However, the platform falls short when it comes to analytics, offering no options for customization. This limitation is likely to disappoint data-driven companies that require flexibility in generating and analyzing reports.</p><p>In conclusion, while Calamari provides adequate customization for operational features, its lack of adaptability in analytics may not meet the expectations of companies relying on data-driven decision-making.</p> | 5 <p>Personio has strong customisability for some features such as workflow automation while lacks basic customisability for other.<span style="color: rgb(9, 9, 11);"> As an example, you are stuck with 2 employment types only - "Internal" and "External". There is no way to add common employment types e.g. "Full-time"/ "Intern"/ "Contractor" etc. It's also impossible to customise things like the email reminders and the platform's layout. For teams looking for high customisability for most features, Personio is quite limiting. However, teams looking for basic customisability for basic features and strong customisability for automation, Personio is a strong option.</span></p> |
| Ease of Setup | 10 <p>Calamari offers a free trial without needing to speak to sales. Purchasing doesn't require you to speak to sales if you purchase after the free trial. It takes <10mins to complete basic setup (entering company information, adding employees). Fully customizing and setting up the platform can be done within half a day,. Customization and setup is simple enough that you don't need an expert and more complicated processes can be done with help from the help center.</p> | 6 <p>Personio offers a self-serve free trial that doesn't require users talking to sales to gain access. Purchasing requires you to talk to sales. It takes 10-30mins to complete basic setup (entering company information and adding employees). Fully customizing and setting up the platform can be done in 1 week. Customization and set up is simple enough that you don't need help from an expert and more complicated processes can be done with help from the help center.</p> |
| Customer Support | 8 <p>Calamari has a help center which provides articles explaining features of the platform. We found the articles to be very well explained and helpful. There is also an in-platform chat function with customer support agents responding, on average, in under 10 minutes. This is quite impressive compared to most HR systems.</p> | 5 <p>You can reach Personio's support team via web tickets and callbacks in-app during UK/ Germany business hours. Unlike most HRIS's, live chat doesn't seem available as an option. Users we've interviewed have complained about Personio ignoring requests, especially for English channels.</p> |
| Integratability | 5 <p>Calamari has integrations with commonly used softwares such as Slack, Google Workspace Microsoft 365, and Jira. They also have an API you can use.</p> | 9 <p><span style="color: rgb(9, 9, 11);">Personio has 150+ pre-built integrations with most relevant products across most categories, such as ATS, payroll and accounting. However, it is missing a few key integrations, such as Remote and Deel for global payroll. It does offer an API for custom integrations.</span></p> |
| Ease of Migration | 5 <p>You can export most data from the platform through the reports.</p> | 7 <p><span style="color: rgb(9, 9, 11);">Personio allows users to export key data data via self-serve. Export of most other data are also available via API or on request. However, users have reported difficulty while exporting data from reports. </span></p> |
