Clari Copilot and Spiky serve distinctly different segments of the conversation intelligence market. Clari Copilot is the superior choice for enterprise organizations with mature sales processes and dedicated RevOps teams, offering comprehensive revenue operations capabilities and deep customization options. Its powerful analytics and forecasting features make it ideal for data-driven sales organizations, despite its complex setup requirements. Conversely, Spiky is better suited for smaller teams seeking a straightforward conversation capture tool with excellent support and easy setup. While it offers superior export capabilities and customer support, it lacks the advanced revenue intelligence features that enterprise users need.
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Clari Copilot vs Spiky - Comparison 2025
Clari Copilot vs. Spiky
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Clari Copilot
Clari Copilot is significantly more powerful for revenue operations than Spiky
Clari Copilot offers superior user experience and interface design
Clari Copilot enables better customization for enterprise needs
Advantages of Spiky
Spiky offers superior customer support compared to Clari Copilot
Spiky offers easier initial setup than Clari Copilot
Clari Copilot is best for
- Businesses with mature enterprise sales teams and expert RevOps seeking data-driven revenue optimization
- Who need to extract actionable insights from sales conversations to improve forecasting accuracy
- And/or who need comprehensive sales coaching through deal analysis and best practice sharing
Spiky is best for
- Businesses who need detailed conversation analysis with customizable keyword tracking and emotional intelligence insights
- And/or who need seamless export of meeting insights to major CRMs like Salesforce and HubSpot
Clari Copilot is less good for
- Businesses without a data-driven sales culture and expert RevOps team to manage setup
- Businesses with limited RevOps resources or without dedicated enablement teams
- Who need quick implementation without extensive customization
Spiky is less good for
- Businesses needing advanced revenue intelligence and coaching beyond basic AI note-taking
- Businesses with complex sales processes requiring deep deal analytic, forecasting and risk assessment
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Clari Copilot
Spiky
Pricing, features & ratings
 Clari Copilot |  Spiky Starting at $0Billed monthly |
|---|
| Stackfix Verdict | ||
|---|---|---|
| Functionality | 8 <p><span style="color: rgb(0, 0, 0);">Clari Copilot is a leader in capturing data from recorded conversations, and anchoring it in business context. Understanding customers and revenue goes beyond simply tracking activity and into following the pipeline via customers' business priorities. You can seamlessly offer and request feedback and coaching on customer meetings and sync forecast updates in both directions with your CRM.</span></p> | 4 <p>At heart Spiky is a solid AI note-taker for your Zoom calls. We'd like to see direct integrations beyond Zoom, and it is unclear where they stand re integrations with dialers. Spiky moves into conversation / revenue intelligence territory with a range of CRM integrations and a nod towards sales frameworks and coaching. But it's still missing some features such as advanced deal analytics, team dashboards and pre-call preparation workflows. </p> |
| Ease of Use | 8 <p>Assuming a good setup, the platform is intuitive to use - for recording and reviewing meetings, for hands-on and AI-driven feedback, providing coaching and real-time battlecards driven by key words and phrases that matter to you and your customers.</p> | 7 <p>Once calendar is set up, the bot comes to the meeting as expected. Straightforward also to prompt Spiky to join an impromptu call by pasting a meeting link.</p> |
| Look and feel | 8 <p><span style="color: rgb(0, 0, 0);">There is a lot of information on screen at any time, but the layout never feels heavy or busy. Loading new views is quick</span></p> | 3 <p>Switching between the full transcript, moments, topics, and sales frameworks is somewhat clunky. While the main 'Meetings' view is quite busy, it does not show important things like the next one or two upcoming meetings. (It is an extra click on an 'Upcoming' button to load a full-screen calendar view.)</p><p>There are little niggles around finesse too. We found that when surfacing the names of connected data (like contacts and accounts from the CRM) an internal unique identifier is shown, instead of the expected name.</p> |
| Customisability | 8 <p><span style="color: rgb(0, 0, 0);">The greatest value comes from customizing the platform to be relevant to your organization's processes, CRM set-up and business context.</span></p> | 7 <p>Higher subscription tiers offer customization for reports and playbooks.</p><p><br></p><p>We love the ability to customize the 'name' and thumbnail of the bot as it appears in the meeting. While other platforms have an organisation-wide default such as "<strong><em>{Company} Note Taker</em></strong>" with Spiky your users can choose the bot's name as it is shown to their meeting participants.</p> |
| Ease of Setup | 2 <p>The expected trade-off when you have a highly custom tool for your needs. Realistically you will need expert RevOps leaders inhouse and some help from Clari's services team over the course of days and weeks while you customize the setup releative to your CRM, playbook, customers and industry.</p> | 8 <p>We love the frictionless set-up of the free trial without the need to speak to Sales nor to enter payment details. The 4-step wizard to get started based on use case, CRM connection and recording a voice prompt is slick and helpful.</p> |
| Customer Support | 5 <p><span style="color: rgb(0, 0, 0);">In most cases, it would be Admin users (typically RevOps team members) who would contact Clari for support. We would expect most organisations to have their own internal training for managers and reps. We have not tested the tech support directly.</span></p> | 9 <p>Paid tiers include chat as well as email support. During testing in the trial period, we interacted with the chat and found the personal response to be quick and helpful, even if the operator had to gather more information internally before coming back with a full response.</p> |
| Integratability | 6 <p><span style="color: rgb(0, 0, 0);">Other platforms offer more integration options for CRMs, which is the key driver here. That said, sales organizations using Clari would typically be using Salesforce or Hubspot, which are covered.</span></p> | 7 <p>Offers direct integration with Zapier and common CRMs like Salesforce, HubSpot, Pipedrive, and Zoho. Organization-level integrations with Five9 and Aircall require contacting support and scheduling a call, though a UI for direct integration within Spiky is in development. Meeting analysis results can also be posted to Slack channels via Webhooks.</p> |
| Ease of Migration | 6 <p><span style="color: rgb(0, 0, 0);">You can easily share meeting recordings with your organisation and externally with customers.</span></p> | 10 <p>Spiky offers robust export options for meetings, including links with simple or detailed views and access controls (public or protected). A quick share button allows notes to be sent to a connected CRM, with an access list to manage visibility. Recordings can be downloaded, and transcripts are available in PDF or DOCX format.</p><p>Teams can be created, and meetings can be shared or revoked via the share button within reports or the main meeting list. Reports can be shared with teams or individuals, and multiple managers can be added to teams. Multi-level hierarchies enable seamless sharing within the organization.</p><p>An API is available to export report data to any endpoint.</p> |
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