| Functionality | 9 <p>ClickUp offers a very broad range of functionalities to handle pretty much everything most companies need.. These include workflow views, portfolio management and company goal setting —all in one platform.</p><p>ClickUp also include those functionalities required only by very large companies. Most notable amongst these are: AI feature which help to create documents and fill out templates, an exceptionally large range of templates to choose from when creating documents, multiple layers of subtasks and real-time collaborative workspaces like whiteboards.</p> | 5 <p>The functionality, where it exists, is strong. For example, creating dependencies in the gantt view is very easy and nicely customisable. However, there are features which GanttPro really misses. Most notably, there is a real lack of automation features. The closest that GanttPro comes in the ability to set a personalised reminder a set number of days before a deadline. However, generally, if you have lots of tasks you will spend a lot of time closing them or moving them to different statuses. All things would save valuable time if done automatically.</p> |
| Ease of Use | 5 <p>ClickUp is a powerful tool, and its high level of customizability can sometimes feel a bit much—especially for tasks that should be quick and straightforward. On average, we’d estimate it takes a startup employee 1-2 days (plus a little guidance) to get comfortable with all the key features.</p><p>To its credit, ClickUp minimizes the number of clicks needed to access most features. But there’s still room for improvement. Some processes—like creating an invoice—aren’t as intuitive as they could be, which can slow things down unnecessarily.</p> | 8 <p><span style="color: rgb(0, 0, 0);">GanttPro is easy to use. An average startup employee would require around 1-2 hours + minimal guidance to proficiently use all key features of the product. </span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">It is easy to locate key info and processes are generally intuitive. However, some workflows are not always located where you would expect them to be. For example, to create a notification you have to click into settings - rather than a notification bell icon as you would expect.</span></p> |
| Look and feel | 6 <p>ClickUp has a well structured UI architecture and is visually acceptable.</p><p>Loading times are fast at roughly 1 second per page.</p> | 6 <p>GanttPro has a very plain look. It lacks colour and could do with some more modern touches. That being said, the general UI architecture is easy to navigate - so it does the job.</p><p><br></p><p>Loading times are can be slightly longer depending on the function being performed, but generally are around ~1.5 second.</p> |
| Customisability | 9 <p>ClickUp is impressively—sometimes overwhelmingly—customizable.</p><p>You’ve got 15 task views to choose from (like board, list, map, and more), the ability to create custom tasks, and access to hundreds of templates tailored to specific teams and tasks. When it comes to workflow automation, ClickUp takes it up a notch. With branching and conditional logic, you can automate almost anything, from internal actions to exporting key data to tools like GitHub, HubSpot, and beyond.</p> | 5 <p>There is not much to customise with GanttPro. One strong customisation feature is are project templates. Here a template is created by you saving a project as a template. This means you can customise much of the project details (milestones, tasks, dependencies etc) and save it for later use.</p><p><br></p><p>Reports and dashboards can be customised using filters. You can filter by user, project, task, start/end date, custom fields etc. (where they are relevant).</p> |
| Ease of Setup | 7 <p>ClickUp makes it easy to dive right in with a self-serve free trial and the option to buy without ever talking to sales—no awkward calls, just action. You can get started and set up a few tasks and subtasks in just 20-30 minutes, thanks to its extensive library of templates. That said, a full setup might take a few days, especially if you’re customizing it to suit your team’s unique needs.</p> | 8 <p>Ganttpro is easy to set-up, with a strong selection of project templates and no need to talk to sales before purchase. Fully customising Granttpro is an intuitive process which should not take more than a day.</p> |
| Customer Support | 8 <p>ClickUp offers in-app live chat with both an AI assistant and, if needed, a human agent to help sort out any issues. Response times are quick—usually under an hour.</p><p>On top of that, ClickUp has an impressive collection of self-serve resources that cover just about every functionality and how to use them. They also host webinars and have a solid selection of YouTube videos to help you learn best practices and make the most of the platform.</p> | 8 <p>A live-chat is available in app a with fast replies usually in less than 1 hour. Email support is also friendly and useful, with replies usually taking less than 6 hours.</p><p><br></p><p>Self-serve materials are of excellent depth and quality with articles and a full suit of videos running through all functionalities of the product.</p> |
| Integratability | 9 <p>ClickUp offers three levels of integrations to keep your workflows connected and seamless.</p><p>First, there are native integrations, including essentials like Slack, email, SSO, and GitHub.</p><p>Second, automatic imports make it easy to bring in data from tools like Monday.com and Jira.</p><p>Finally, there’s a range of other integrations, covering everything from Grammarly and Salesforce to Evernote.</p><p>A nice feature worth knowing about here is connected search in Slack, OneDrive, and SharePoint. Search through all of them simultaneously!</p> | 6 <p>Out-of-the-box integrations are few, with only 6 offered, but GanttPro has an API allowing teams to build where necessary.</p> |
| Ease of Migration | 8 <p>ClickUp makes it easy to export your data with self-serve options for Excel or CSV files. From a list or table view, you can export task data and customize details like whether to include subtasks, choose your preferred date format, and even show “time in status” (how long a task has spent in progress).</p><p>You can also export dashboard cards—those handy visuals that report on your team’s metrics and data. These can be exported in multiple formats, including PDF, PNG, JPEG, SVG, and CSV, giving you flexibility depending on how you want to use them.</p> | 8 <p>Exports of key and more advance data are available self-serve. Exporting a project, a portfolio, a workload a task list, reports and time logs can all be done self-serve. Exports are available to <span style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);">PDF, by default, but you can also choose PNG, XML, or Excel (depending of the data being exported).</span></p> |
