| Functionality | 8 <p>While Deel's free HRIS only offers standard but high-quality HRIS functionality (e.g. store employee info, manage time-off, workflow automation), you can layer on very rich functionality via native add-ons.</p><p>Deel's ecosystem also includes global HR functionality that allows you to hire, manage and pay global employees, as well as an engagement module for performance management, learning & development etc.</p><p>The only functionality missing is software management and a native applicant tracking system.</p> | 9 <p>HiBob offers all the functionality most SMBs will need.</p><p>Besides core HR features like storing employee information and managing time off, HiBob also allows you to recruit applicants via a native ATS, run payroll for UK employees, set goals/ OKRs, run performance and compensation reviews and more.</p><p>The only functionality we find missing is the ability to manage employees' hardware and software access.</p> |
| Ease of Use | 7 <p>While key workflows on Deel are generally user-friendly, we did find some UX imperfections. For example, Deel's time-off module doesn't have an out-of-office calendar nor an easy way to check everyone's leave balance. Compared to other HRIS, figuring out how to set up the system was also a more involved process.</p> | 6 <p>Due to HiBob's extensive customisability, it will take significant time for teams to set up the platform and up skill themselves. Besides that, HiBob is a straightforward platform that is generally easy to navigate and use.</p> |
| Look and feel | 7 <p>Deel has a simple and visually acceptable layout with quick page loads.</p> | 6 <p>HiBob has a colourful, vibrant layout that is visually acceptable with fast page loading times.</p> |
| Customisability | 8 <p>Deel's free HRIS highly customisable. You can create custom data fields, leave policies and reports. You can also create highly customisable automation workflows (e.g. for onboarding) with conditional and branching logic.</p> | 9 <p>Many aspects of HiBob is highly customisable, which is helpful for larger teams with complex workflows/ structures.</p><p>You are able to customise data fields, employee groups, set up complex approval chains and even highly customised leave policies that allow you to adjust the decimal places an individual's time-off balance should be rounded off to.</p> |
| Ease of Setup | 8 <p>Despite Deel not having a free trial, the core HR functionality is free. However, to gain access to Deel's core HR you have to talk to sales first. It takes <10min to complete the basic setup (entering company information, adding employees). Fully customizing and setting up the platform can be done in 1-2 business days. Customization and setup is simple enough that you don't need an expert to assist and more complicated processes can be done with help from the help center.</p> | 3 <p>HiBob does not offer a free trial and requires speaking to sales before purchasing. Fully customizing and setting up the platform takes >1week and will likely need assistance from an expert.</p> |
| Customer Support | 6 <p>Deel offers 24/7 in-app live chat support with agents. However, when tested, we found Deel's AI chatbot unhelpful and frustrating. <span style="color: rgb(9, 9, 11);">Perhaps because their HRIS is rather new, we were unable to find relevant articles on their knowledge base on some of our enquiries. </span>Agents we were eventually able to connect with were also not the most helpful, providing contradictory answers.</p> | 6 <p>HiBob allows you to contact support by creating a support ticket in-app. Users we've interview mention that support (in-app and via their customer success manager) is of decent quality.</p> |
| Integratability | 5 <p>Deel only offers a few integrations with third-party tools in Applicant Tracking, Accounting and HR categories. It is lacking integrations with HR-relevant product categories e.g. performance management and engagement. However, it does offer an API for custom integrations.</p> | 8 <p>HiBob has 110+ pre-built integrations with most relevant products across most categories, such as ATS, payroll and accounting. However, it is yet to add integrations with newer leading providers, such as Lattice for Performance Management, and Ben and Goody for Benefits management. It does offer an API for custom integrations.</p> |
| Ease of Migration | 8 <p><span style="color: rgb(9, 9, 11);">Deel allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</span></p> | 8 <p><span style="color: rgb(9, 9, 11);">HiBob allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</span></p> |
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