| Functionality | 8 <p>Expensify offers a comprehensive expense management platform that combines receipt scanning, expense tracking, corporate cards, and bill payments in one cohesive system. The platform excels in its core expense reporting capabilities with standout features like SmartScan technology for receipt processing and automatic report generation. The recent launch of New Expensify has enhanced the platform with contextual, real-time chat functionality that turns every financial transaction into a conversation, though its procurement capabilities aren't as developed as some competitors.</p> | 7 <p>Soldo offers a focused spend management platform that combines prepaid cards with expense tracking and budget controls in one unified system. The platform excels in providing real-time visibility into company spending with features like multi-level approvals, spend requests, and transaction splitting capabilities that allow different amounts to be attributed to different people. While comprehensive for core expense management, Soldo's strength lies primarily in card-based spending rather than the full procurement and accounts payable capabilities found in more comprehensive platforms.</p> |
| Ease of Use | 7 <p>Expensify creates an intuitive expense submission process, particularly through their mobile app. The platform's one-click receipt scanning and automatic categorization significantly reduces friction for end users, making compliance with expense policies nearly effortless. Some users may need some time to adjust to the 'New Expensify', conversational appraoch to financial management though.</p> | 7 <p>Employees make purchases with their Soldo card and get instant notifications prompting them to snap a receipt and categorize the expense – a simple process via the mobile app. Managers can monitor spend in real time and don’t have to chase receipts as often. As a result, Soldo is a relatively simple product to use on the whole.</p> |
| Look and feel | 8 <p>Expensify provides a clean, intuitive interface with a modern design that prioritizes simplicity and ease of use. The mobile app mirrors the desktop experience with thoughtful design choices that make expense submission straightforward. The New Expensify platform introduces a chat-based interface that feels fresh and innovative, though some users may need time to adjust to this conversational approach to financial management.</p> | 5 <p>Soldo delivers a clean, straightforward interface with well-organized dashboards that present financial information clearly and accessibly. That being said, it's a lot less modern and polished than many counterparts.</p> |
| Customisability | 5 <p>Expensify offers adequate customization options for basic spending policies and approval workflows, allowing businesses to establish expense categories and configure approval chains. The platform provides some flexibility in configuring reporting views to match specific business needs. However, more complex organizations may find the customization capabilities somewhat limited compared to enterprise-focused alternatives.</p> | 5 <p>Soldo offers the essentials of customization, primarily around how and where money can be spent. You can set custom spending limits per card (daily, monthly, or per transaction) and tailor these for different roles or projects. It also lets you create expense categories and match them to your accounting needs, simplifying the bookkeeping. However, beyond spending controls and basic category setups, there isn’t a lot of deep workflow customization.</p> |
| Ease of Setup | 6 <p>Expensify is relatively easy to adopt, especially for small teams, but full configuration can get intricate if you leverage its advanced features. Fortunately, there are many guides and an onboarding checklist, and for common setups (like linking QuickBooks or Xero), it's pretty plug and play.</p> | 7 <p>Getting started with Soldo is relatively quick, thanks to a focus on simplicity. After signing up, companies can swiftly issue virtual cards (available for immediate use) and order physical cards for employees. The onboarding process involves setting up your teams or spending categories and integrating with your accounting software, which is aided by clear instructions and a guided setup in the app.</p> |
| Customer Support | 5 <p>Expensify delivers reliable customer support with generally good response times, though the platform emphasizes self-service through comprehensive documentation and knowledge base resources.</p> | 6 <p>Soldo delivers reliable customer support across multiple channels with generally good response times. The platform offers documentation and educational resources, though we noted that support resources could be more extensive for complex edge cases and response times can occasionally be slower during peak periods.</p> |
| Integratability | 9 <p>Expensify integrates exceptionally well with a wide range of accounting platforms, ERP systems, and business tools, offering one of the most extensive integration ecosystems in the expense management space. The platform connects seamlessly with popular accounting software like QuickBooks, Xero, and NetSuite, as well as travel booking tools, HR systems, and CRM platforms. </p> | 6 <p>Soldo offers integrations with common accounting software like Xero, QuickBooks, and Sage, allowing transaction data and receipts to be exported or synchronized to the ledger with minimal effort. While Soldo might not have an extensive marketplace of third-party app integrations (it’s primarily focused on the spending/accounting link), it covers the key integration points that its target users need.</p> |
| Ease of Migration | 7 <p>Expensify provides robust data export capabilities in multiple formats including CSV, PDF, and direct accounting system exports for transaction data, expense reports, and accounting reconciliation.</p> | 7 <p>Users can quickly export transaction lists, complete with categories, VAT info, and attached receipt images, into CSV or PDF reports. This makes month-end reconciliation or audit preparation more convenient. The system also allows filters (by date, card, user, etc.) before export, ensuring you get exactly the dataset you need.</p> |
