| Functionality | 9 <p>Fathom is one of the most feature-rich AI notetakers we’ve reviewed—it took a while to test everything.</p><p><br></p><p>It’s clear why there’s a “Give Feedback” option in so many places throughout the app: if you’re trying to accomplish something, there’s a good chance Fathom has either already built it or optimised it for quick use.</p> | 7 <p>Read’s functionality focuses on speech analysis, offering tools to evaluate engagement and the impact of speech on others. It provides great summaries across multiple conversations to keep you informed. However, it lacks options to customise AI insights or edit key moments in meetings, and there is no AI assistant to answer questions or expand on specific insights.</p> |
| Ease of Use | 7 <p>Although Fathom offers a ton of features, it does an excellent job of onboarding users with demo and explanation videos. There isn’t a mountain of settings to configure and learn before getting started—everything is either well-explained or easy to understand.</p> | 5 <p>Read has a high learning curve, largely due to its extensive speech analysis tools and unique suggestions, such as recommending meeting skips or removing low-contributing participants. It can take time to get used to the navigation, particularly if you prefer simpler, more condensed summaries.</p> |
| Look and feel | 4 <p>Fathom’s extensive feature set comes at a cost—everywhere you move your mouse, a tooltip appears, or there’s an option to click something. This can get overwhelming when you’re just trying to accomplish simple tasks.</p><p>During setup and early use, they heavily promote their “Point” system (feedback in exchange for points) and frequently send feedback emails and questions, which can become a bit intrusive.</p> | 4 <p>Read's interface is modern but somewhat overloaded with features, similar to Fathom. Information is duplicated in the report, such as action items appearing in both the notes on the left and the highlights on the right. During testing, we found ourselves frequently scrolling between sections, whereas other AI notetakers use better design and spacing to present information more clearly.</p> |
| Customisability | 8 <p>Fathom provides control over many aspects of the transcript, summary notes, speaker tags, and highlighting. If other AI notetakers often mis-transcribe or misidentify speakers without allowing edits, Fathom could be the solution for you.</p> | 3 <p>Read offers many AI insights, but customisation options are limited. You can't modify the template for summaries, action items, or key questions, and the trailer/highlights generated for meeting recordings can't be customised. Even the tags on reports are limited to a selection of auto-generated options.</p> |
| Ease of Setup | 6 <p>Self-serve, no sales calls. Provides 15 note templates, customizable but without guided input creation. Basic setup takes 10-15 minutes. Advanced workflows require Zapier but lack a rich library of Zapier templates, taking 1-2 hours.</p> | 6 <p>Self-serve, no sales calls. Provides AI insights but no custom note templates. Basic setup takes 10-15 minutes. Advanced workflows require Zapier but lack a rich library of Zapier templates, taking 1-2 hours.</p> |
| Customer Support | 8 <p>They offer an FAQ help centre and the option to send messages directly on their website. We received responses within a few minutes at best, and within a couple of hours at worst, though replies can take up to 24 hours. They answered our questions thoroughly and provided additional details for reassurance.</p> | 5 <p>A contact form is available on their page, along with a searchable FAQ section. Usual replies are within 24 hours.</p> |
| Integratability | 4 <p>Fathom doesn’t integrate with many other software platforms, but it covers the main ones.</p> | 8 <p>Integrates with a wide range of popular tools like Google Calendar, Slack, and Zoom, though some advanced integrations (Jira, HubSpot etc.) require premium plans.</p> |
| Ease of Migration | 9 <p>Fathom allows you to share a meeting recording via a link and control access, including the ability to revoke an attendee's access to play the recording after sharing. You can download the video recordings too.</p><p>The “Copy Follow-up Email” button is very handy after short meetings.</p><p>For the action items, it offers specific “Copy for…” options for Asana, Google Docs, Gmail, Todoist, and Microsoft Word, ensuring links and formatting are optimized for each platform. This feature is also available for summaries, with options for Google Docs, Gmail, Notion, and Microsoft Word.</p> | 9 <p>Read AI offers various options to share meeting recordings and notes, including downloading the summary or transcript (both in .txt), the full video, or auto-generated trailer/highlights (all in .mp4). It also provides quick share buttons for integrations like Notion, Slack, and more. Meeting reports can be shared via link or email, with access control options.</p> |
