| Functionality | 7 <p>Fellow offers most of the core AI notetaker features, including audio/video recording, customisable templates for summaries, meeting analytics, and an AI assistant. It includes an integrated calendar synced with your connected account, allowing you to view and schedule events directly. However, it has limitations, such as the inability to edit transcripts or speakers. Additionally, the app cannot record in-person meetings and only allows the bot to join impromptu meetings through a meeting link.</p> | 6 <p>Granola is a very simple AI notetaker that doesn't offer much beyond transcribing and summarizing meetings. But the fact that it doesn't join your calls is a 'feature' that we - and many users - highly value.</p> |
| Ease of Use | 4 <p>Fellow's navigation can be initially confusing, with an interface that’s less intuitive than other AI notetakers. While its core functionality is easy to use and comparable to similar tools, the abundance of options can feel overwhelming at first.</p> | 9 <p>Granola was incredibly easy to set up. We loved the handy pop-up that appears when joining calls. No bots join the call—just press "Take Notes" and it handles the rest.</p> |
| Look and feel | 4 <p>The navigation feels cramped and confusing at first, with some buttons appearing in multiple places. The overall layout is untidy and slightly overwhelming compared to other AI notetakers with cleaner, more organised interfaces.</p> | 9 <p>Granola's minimalist aesthetic is visually appealing, and it has a lightning fast load time.</p> |
| Customisability | 7 <p>Fellow offers highly customisable note templates, similar to Notion, with AI insights. The meeting bot's name and background are also customisable.</p> | 5 <p>Meeting notes are fully editable, with nearly 30 templates to choose from—or you can create your own. Granola does a solid job of understanding the meeting content and automatically tailoring the summary with its “Auto” template.</p> |
| Ease of Setup | 6 <p>Self-serve, no sales calls. Over 25 editable note templates with guided input creation. Basic setup takes 10-15 minutes. Advanced workflows require Zapier but lack a rich library of Zapier templates, taking 1-2 hours.</p> | 8 <p>Self-serve, no sales calls. Provides nearly 30 editable note templates with guided input boxes for customization. Basic setup takes 10-15 minutes. No advanced workflows supported, no Zapier templates or native builder.</p> |
| Customer Support | 7 <p>Has a Help Centre with a wide range of self-help articles, along with an in-app chat for speaking to a human agent, with typical response times of a few minutes.</p> | 5 <p>They currently have limited support available. Their help page is built on Notion, and you can contact them via email for inquiries.</p> |
| Integratability | 7 <p>Integrates with:</p><ul><li>Native Apps: macOS, iOS, Android</li><li>Video Conferencing: Zoom, Google Meet, Microsoft Teams</li><li>Automation: Slack, Zapier, ClickUp, monday.com, Trello, Asana, Linear</li><li>Knowledge Management: Notion, Confluence</li><li>CRM: Salesforce, HubSpot</li><li>Calendar Sync: Google Calendar, Microsoft 365 Calendar</li></ul> | 2 <p>Natively integrates with Slack, HubSpot, and Affinity, but its major drawback is the lack of a Zapier integration. While many AI notetakers compensate for limited native integrations with Zapier, Granola doesn't, leaving fewer options for connecting with other tools. In most cases, you're left with emailing, copying notes, or posting them to Slack.</p> |
| Ease of Migration | 6 <p>Meetings can be shared via email or link with access controls, and there are quick send options for Slack, Zapier, and exporting to Google Docs. The transcript and AI recap can be downloaded as .txt files, while the video is available for download as .mp4.</p> | 6 <p>Easily export transcripts and meeting notes with a single click via link, email, or Slack.</p> |
