| Functionality | 5 <p>The functionality, where it exists, is strong. For example, creating dependencies in the gantt view is very easy and nicely customisable. However, there are features which GanttPro really misses. Most notably, there is a real lack of automation features. The closest that GanttPro comes in the ability to set a personalised reminder a set number of days before a deadline. However, generally, if you have lots of tasks you will spend a lot of time closing them or moving them to different statuses. All things would save valuable time if done automatically.</p> | 4 <p>As opposed to a project management tool, Trello is more of a "shared to-do list" which only offers basic task management features to manage simple projects. Trello doesn't have any built-in functionality to manage task dependencies, and inbuilt documentation section or any meaningful analytics.</p><p>However, you can layer on richer functionality via its rich marketplace of "power ups" plugins - usually at a premium.</p> |
| Ease of Use | 8 <p><span style="color: rgb(0, 0, 0);">GanttPro is easy to use. An average startup employee would require around 1-2 hours + minimal guidance to proficiently use all key features of the product. </span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">It is easy to locate key info and processes are generally intuitive. However, some workflows are not always located where you would expect them to be. For example, to create a notification you have to click into settings - rather than a notification bell icon as you would expect.</span></p> | 9 <p>Trello has an extremely approachable and intuitive UX. It should be easy and straightforward to implement for teams with any level of technical competency. The only more complex features Trello has are its power-ups and automations module. Besides that, it should take any SMB employee less than 30 minutes to feel comfortable with platform.</p> |
| Look and feel | 6 <p>GanttPro has a very plain look. It lacks colour and could do with some more modern touches. That being said, the general UI architecture is easy to navigate - so it does the job.</p><p><br></p><p>Loading times are can be slightly longer depending on the function being performed, but generally are around ~1.5 second.</p> | 8 <p>Trello offers a clean, visually appealing interface that is both functional and engaging. If you dislike Trello's default interface, you're able to personalise boards and cards with custom colours, images and stickers. Its page loads are also lightning fast (<1 second), which is refreshing compared to most project manage tools.</p> |
| Customisability | 5 <p>There is not much to customise with GanttPro. One strong customisation feature is are project templates. Here a template is created by you saving a project as a template. This means you can customise much of the project details (milestones, tasks, dependencies etc) and save it for later use.</p><p><br></p><p>Reports and dashboards can be customised using filters. You can filter by user, project, task, start/end date, custom fields etc. (where they are relevant).</p> | 4 <p>While Trello allows for some customisation e.g. switching between project views, adding custom fields - its inherent simplicity limits advanced customisability. There are simple things you can't customise e.g. which columns are shown on a table, filters are limited to a few default fields, which can be frustrating if you're trying to adapt Trello to your workflow.</p> |
| Ease of Setup | 8 <p>Ganttpro is easy to set-up, with a strong selection of project templates and no need to talk to sales before purchase. Fully customising Granttpro is an intuitive process which should not take more than a day.</p> | 9 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates, including hundreds from the Trello community. Full setup should take less than a day.</p> |
| Customer Support | 8 <p>A live-chat is available in app a with fast replies usually in less than 1 hour. Email support is also friendly and useful, with replies usually taking less than 6 hours.</p><p><br></p><p>Self-serve materials are of excellent depth and quality with articles and a full suit of videos running through all functionalities of the product.</p> | 4 <p>Trello's support leaves much to be desired. Trello seems to push users towards self-service, such as to their documentation and community forums, which can be frustrating when you need immediate assistance. Even direct support from Atlassian can be hit-or-miss, especially for smaller customers not on premium support plans.</p> |
| Integratability | 6 <p>Out-of-the-box integrations are few, with only 6 offered, but GanttPro has an API allowing teams to build where necessary.</p> | 7 <p>Trello has a extremely vibrant marketplace with most relevant third-party integrations (Gmail, Slack, Mailchimp) and "Power-ups" - plugins that extend Trello's functionality e.g. creating forms, invoicing, managing task hierarchies.</p><p>It also has an API for custom integrations. However, note that on lower tier plans, there's a limit to the number of Power-Ups you can use per board, which limits the usefulness.</p> |
| Ease of Migration | 8 <p>Exports of key and more advance data are available self-serve. Exporting a project, a portfolio, a workload a task list, reports and time logs can all be done self-serve. Exports are available to <span style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);">PDF, by default, but you can also choose PNG, XML, or Excel (depending of the data being exported).</span></p> | 8 <p>Exporting key data out of Trello is relatively straightforward. You can simply export entire projects, with all your tasks, in JSON or CSV formats. However, note that not all data - such as comments, activity logs and attachments will transfer seamlessly. However, you can export other data via its API.</p> |
