| Functionality | 5 <p>The functionality, where it exists, is strong. For example, creating dependencies in the gantt view is very easy and nicely customisable. However, there are features which GanttPro really misses. Most notably, there is a real lack of automation features. The closest that GanttPro comes in the ability to set a personalised reminder a set number of days before a deadline. However, generally, if you have lots of tasks you will spend a lot of time closing them or moving them to different statuses. All things would save valuable time if done automatically.</p> | 8 <p><span style="color: rgb(0, 0, 0);">Wrike has most of the sought after features and is deeply customisable, offering customisable templates, automated workflows and types. It also supports OKR/goal setting and has additional features which act as a cherry on top like AI work creation and effort management.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">However, it lacks a few things which may be useful for real time collaboration like a realtime chat between team members or any sort of messaging service. Also, although it allows files to be added to tasks, it doesn't offer a shared space for docs and files or any way to create a company wide wiki which is important for larger companies.</span></p> |
| Ease of Use | 8 <p><span style="color: rgb(0, 0, 0);">GanttPro is easy to use. An average startup employee would require around 1-2 hours + minimal guidance to proficiently use all key features of the product. </span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">It is easy to locate key info and processes are generally intuitive. However, some workflows are not always located where you would expect them to be. For example, to create a notification you have to click into settings - rather than a notification bell icon as you would expect.</span></p> | 5 <p>Overall, Wrike has a generally well planned UI which makes it <span style="color: rgb(0, 0, 0);">intuitive to use overall. </span></p><p><span style="color: rgb(0, 0, 0);">It falls short on a few aspects though, some of the language used to relate tasks is quite complex and it's difficult to build a complex workflow in the beginning. We estimate that an average startup employee would take around 1-2 days to get their hands on this tool and be able to leverage its functionality efficiently.</span></p> |
| Look and feel | 6 <p>GanttPro has a very plain look. It lacks colour and could do with some more modern touches. That being said, the general UI architecture is easy to navigate - so it does the job.</p><p><br></p><p>Loading times are can be slightly longer depending on the function being performed, but generally are around ~1.5 second.</p> | 7 <p>The software is visually appealing generally and has a simplistic UI which makes it easier to understand what's happening on a page. The load times for any page are quite fast and has an overall attractive look and feel, except the gantt chart which looks slightly blocky/shaky.</p> |
| Customisability | 5 <p>There is not much to customise with GanttPro. One strong customisation feature is are project templates. Here a template is created by you saving a project as a template. This means you can customise much of the project details (milestones, tasks, dependencies etc) and save it for later use.</p><p><br></p><p>Reports and dashboards can be customised using filters. You can filter by user, project, task, start/end date, custom fields etc. (where they are relevant).</p> | 8 <p>Can customise quite a bit of the product, including custom fields, workflows, automation, reports, templates and types. However it's not open source which means that it may not offer the same amount of customisability as a tool which you can actually go ahead and tweak.</p> |
| Ease of Setup | 8 <p>Ganttpro is easy to set-up, with a strong selection of project templates and no need to talk to sales before purchase. Fully customising Granttpro is an intuitive process which should not take more than a day.</p> | 6 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a good sample project space, but it lacks a rich library of templates. Full setup should take a day or two at most.</p> |
| Customer Support | 8 <p>A live-chat is available in app a with fast replies usually in less than 1 hour. Email support is also friendly and useful, with replies usually taking less than 6 hours.</p><p><br></p><p>Self-serve materials are of excellent depth and quality with articles and a full suit of videos running through all functionalities of the product.</p> | 5 <p>Has tried to build a chat service but you can't actually ask many questions on it, since you normally just get template responses that a bot provides. It does however have an extensive set of FAQs and a project management guide which should help users get started.</p> |
| Integratability | 6 <p>Out-of-the-box integrations are few, with only 6 offered, but GanttPro has an API allowing teams to build where necessary.</p> | 5 <p>Supports a few integrations like Google, Outlook, Slack, JIRA and a host of other mobile applications. However, it doesn't support a few key integrations natively like Github, Zapier, Freshdesk and Zendesk which other tools do.</p> |
| Ease of Migration | 8 <p>Exports of key and more advance data are available self-serve. Exporting a project, a portfolio, a workload a task list, reports and time logs can all be done self-serve. Exports are available to <span style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);">PDF, by default, but you can also choose PNG, XML, or Excel (depending of the data being exported).</span></p> | 5 <p>Has robust options to make self-serve exports of data in excel, csv or pdf and also gives API access. However it doesn't have the same number of pre-built native integrations which other tools may offer</p> |
