Glyphic and Spiky serve different segments of the conversation intelligence market. Glyphic is better suited for enterprise organizations with complex sales processes, offering deep customization, comprehensive deal management, and sophisticated AI-driven insights across multiple deals. Its powerful features come with a steeper setup curve but deliver more value for organizations willing to invest the time in proper configuration. Spiky, on the other hand, is better positioned for smaller teams or those needing a simpler solution, offering easier setup, excellent customer support, and robust export capabilities, though with more limited functionality in terms of deal management and cross-conversation analysis.
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Glyphic vs Spiky - Comparison 2025
Glyphic vs. Spiky
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Glyphic
Glyphic is significantly more powerful in AI-driven deal insights than Spiky
Glyphic offers superior customization capabilities compared to Spiky
Glyphic provides more comprehensive deal management features than Spiky
Advantages of Spiky
Spiky offers easier initial setup compared to Glyphic
Glyphic is best for
- Businesses with complex sales processes seeking AI-driven revenue maximization through customized insights
- Businesses with established RevOps teams who can invest time in platform customization
- Who need granular AI-powered deal analysis and insights across their sales organization
- And/or who need deep retrospective analysis of revenue performance to improve win rates
Spiky is best for
- Businesses who need detailed conversation analysis with customizable keyword tracking and emotional intelligence insights
- And/or who need seamless export of meeting insights to major CRMs like Salesforce and HubSpot
Glyphic is less good for
- Businesses with limited RevOps resources and time for platform customization
- Who need real-time coaching capabilities like battle cards and monologue warnings during calls
- And/or who need mobile access for reviewing calls and receiving notifications on the go
Spiky is less good for
- Businesses needing advanced revenue intelligence and coaching beyond basic AI note-taking
- Businesses with complex sales processes requiring deep deal analytic, forecasting and risk assessment
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Glyphic
Spiky
Pricing, features & ratings
 Glyphic CustomContact us for a quote Billed monthly |  Spiky Starting at $0Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 8 <p>Glyphic is a full-service platform that covers the core functionality you'd expect - pulling actionable insights from recorded conversations to support the sales organization in maximising revenue. A product differentiator is the use of multiple AI models for different functions. In addition, we love the additional touches, such as the easily accessible 'ask AI' prompt bars and the pre-meeting prep sheets.</p> | 4 <p>At heart Spiky is a solid AI note-taker for your Zoom calls. We'd like to see direct integrations beyond Zoom, and it is unclear where they stand re integrations with dialers. Spiky moves into conversation / revenue intelligence territory with a range of CRM integrations and a nod towards sales frameworks and coaching. But it's still missing some features such as advanced deal analytics, team dashboards and pre-call preparation workflows. </p> |
| Ease of Use | 9 <p>Following a good setup, it should be intuitive for reps and managers to pick up without a steep learning curve. For example, the 'Ask AI' prompt will be something that shouldn't require specific training.</p> | 7 <p>Once calendar is set up, the bot comes to the meeting as expected. Straightforward also to prompt Spiky to join an impromptu call by pasting a meeting link.</p> |
| Look and feel | 8 <p>We love the interface which links quickly to all key functions without feeling cluttered. Reps will love the pre-built prompts for 'ask AI', and the superb integrations make time management a breeze with a view of upcoming meetings built in to the platform.</p> | 3 <p>Switching between the full transcript, moments, topics, and sales frameworks is somewhat clunky. While the main 'Meetings' view is quite busy, it does not show important things like the next one or two upcoming meetings. (It is an extra click on an 'Upcoming' button to load a full-screen calendar view.)</p><p>There are little niggles around finesse too. We found that when surfacing the names of connected data (like contacts and accounts from the CRM) an internal unique identifier is shown, instead of the expected name.</p> |
| Customisability | 10 <p>Admin users (typically RevOps), with the support of Glyphic customer success, can customize most aspects of the platform to your organization's methodology. This includes how summaries are structured, and which sales playbooks/frameworks you use and how specifically you run them in your company.</p> | 7 <p>Higher subscription tiers offer customization for reports and playbooks.</p><p><br></p><p>We love the ability to customize the 'name' and thumbnail of the bot as it appears in the meeting. While other platforms have an organisation-wide default such as "<strong><em>{Company} Note Taker</em></strong>" with Spiky your users can choose the bot's name as it is shown to their meeting participants.</p> |
| Ease of Setup | 3 <p>As you would expect with the level of customization, Glyphic won't be a plug-and-play. We expect your RevOps team would need to invest a lot of time with Glyphic's customer success teams to set the platform up to match your own playbooks and be relevant to your industry and customers.</p> | 8 <p>We love the frictionless set-up of the free trial without the need to speak to Sales nor to enter payment details. The 4-step wizard to get started based on use case, CRM connection and recording a voice prompt is slick and helpful.</p> |
| Customer Support | 8 <p>There's a live chat option, though for this type of platform most users would seek 'how to' type help from their own RevOps team.</p> | 9 <p>Paid tiers include chat as well as email support. During testing in the trial period, we interacted with the chat and found the personal response to be quick and helpful, even if the operator had to gather more information internally before coming back with a full response.</p> |
| Integratability | 8 <p>The CRM integrations with Salesforce and Hubspot are deep, and allow you to push custom fields such as sales framework updates. Pipedrive allows a simpler integration so you can push Notes. There are no other CRM integrations. Dialer integrations are currently limited in number</p> | 7 <p>Offers direct integration with Zapier and common CRMs like Salesforce, HubSpot, Pipedrive, and Zoho. Organization-level integrations with Five9 and Aircall require contacting support and scheduling a call, though a UI for direct integration within Spiky is in development. Meeting analysis results can also be posted to Slack channels via Webhooks.</p> |
| Ease of Migration | 8 <p>You have multiple options to share meeting video, transcript, notes and insights with colleagues and externally.</p> | 10 <p>Spiky offers robust export options for meetings, including links with simple or detailed views and access controls (public or protected). A quick share button allows notes to be sent to a connected CRM, with an access list to manage visibility. Recordings can be downloaded, and transcripts are available in PDF or DOCX format.</p><p>Teams can be created, and meetings can be shared or revoked via the share button within reports or the main meeting list. Reports can be shared with teams or individuals, and multiple managers can be added to teams. Multi-level hierarchies enable seamless sharing within the organization.</p><p>An API is available to export report data to any endpoint.</p> |
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