In comparing these conversation intelligence platforms, we found that Glyphic excels in user-friendly AI interactions and flexible CRM integration, making it ideal for mid-market companies prioritizing ease of use and diverse tech stack compatibility. Gong Core, however, stands out with its enterprise-grade features including multi-language support, real-time coaching, and mobile capabilities, making it better suited for large, global sales organizations with sophisticated coaching needs. Both platforms score similarly on core functionality, but their strengths align with different organizational profiles and priorities.
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Gong vs Glyphic - Comparison 2025
Gong vs. Glyphic
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Gong
Gong Core has superior conversation analysis capabilities compared to Glyphic
Gong Core offers more comprehensive real-time coaching features than Glyphic
Gong Core provides superior mobile accessibility compared to Glyphic
Advantages of Glyphic
Glyphic is significantly more intuitive for AI-driven insights than Gong Core
Glyphic offers broader CRM integration options than Gong Core
Gong is best for
- Businesses with mature enterprise sales teams and expert RevOps seeking data-driven performance improvement
- Who need to scale best practices across teams through systematic coaching
- And/or who need data-driven forecasting and early risk detection in complex deals
Glyphic is best for
- Businesses with complex sales processes seeking AI-driven revenue maximization through customized insights
- Businesses with established RevOps teams who can invest time in platform customization
- Who need granular AI-powered deal analysis and insights across their sales organization
- And/or who need deep retrospective analysis of revenue performance to improve win rates
Gong is less good for
- Businesses without a data-driven sales culture or expert RevOps team will struggle to maximize value
- Businesses with limited technical resources, as setup requires significant RevOps expertise and professional services support
- Who need broad CRM integration options beyond Salesforce and Hubspot
- And/or who need top-of-funnel prospecting and outreach capabilities
Glyphic is less good for
- Businesses with limited RevOps resources and time for platform customization
- Who need real-time coaching capabilities like battle cards and monologue warnings during calls
- And/or who need mobile access for reviewing calls and receiving notifications on the go
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Gong 
Glyphic
Pricing, features & ratings
 Glyphic CustomContact us for a quote Billed monthly |
|---|
| Stackfix Verdict | ||
|---|---|---|
| Functionality | 8 <p>Gong does a great job of capturing data, and anchoring it in business context. Understanding customers and revenue goes beyond simply tracking activity and into following the pipeline via customers' business priorities. You can seamlessly offer and request feedback and coaching on customer meetings and sync forecast updates in both directions with your CRM.</p> | 8 <p>Glyphic is a full-service platform that covers the core functionality you'd expect - pulling actionable insights from recorded conversations to support the sales organization in maximising revenue. A product differentiator is the use of multiple AI models for different functions. In addition, we love the additional touches, such as the easily accessible 'ask AI' prompt bars and the pre-meeting prep sheets.</p> |
| Ease of Use | 9 <p>Following a good setup, the platform is intuitive to use - for recording and reviewing calls, manual and AI-driven feedback, providing coaching and popup battlecards triggered by words/phrases that matter to your organisation.</p> | 9 <p>Following a good setup, it should be intuitive for reps and managers to pick up without a steep learning curve. For example, the 'Ask AI' prompt will be something that shouldn't require specific training.</p> |
| Look and feel | 8 <p>There is a lot of information on screen at any time, but the layout never feels heavy or busy. Loading new views is quick.</p> | 8 <p>We love the interface which links quickly to all key functions without feeling cluttered. Reps will love the pre-built prompts for 'ask AI', and the superb integrations make time management a breeze with a view of upcoming meetings built in to the platform.</p> |
| Customisability | 10 <p>You can customize most of the platform to be relevant to your organization's processes, CRM set-up and business context.</p> | 10 <p>Admin users (typically RevOps), with the support of Glyphic customer success, can customize most aspects of the platform to your organization's methodology. This includes how summaries are structured, and which sales playbooks/frameworks you use and how specifically you run them in your company.</p> |
| Ease of Setup | 2 <p>Realistically you will need expert help from your in-house RevOps experts and from Gong's professional services team to get up and running. While they state 2 hours to start, it's likely to take some days / weeks to hone the experience perfectly to the needs of a serious sales team. Especially given role hierarchies and permissions across different levels of the organisation.</p> | 3 <p>As you would expect with the level of customization, Glyphic won't be a plug-and-play. We expect your RevOps team would need to invest a lot of time with Glyphic's customer success teams to set the platform up to match your own playbooks and be relevant to your industry and customers.</p> |
| Customer Support | 5 <p>In most cases, it would be Admin users (typically RevOps team members) who would contact Gong for support. We would expect most organisations to have their own internal training for managers and reps. We have not tested the tech support directly.</p> | 8 <p>There's a live chat option, though for this type of platform most users would seek 'how to' type help from their own RevOps team.</p> |
| Integratability | 6 <p>Other platforms offer more integration options for CRMs, which is the key driver here. That said, sales organizations using Gong would typically be using Salesforce or Hubspot, which are covered.</p> | 8 <p>The CRM integrations with Salesforce and Hubspot are deep, and allow you to push custom fields such as sales framework updates. Pipedrive allows a simpler integration so you can push Notes. There are no other CRM integrations. Dialer integrations are currently limited in number</p> |
| Ease of Migration | 6 <p>You can share and download meeting recordings, and download transcripts and insights.</p> | 8 <p>You have multiple options to share meeting video, transcript, notes and insights with colleagues and externally.</p> |
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