While Google Workspace excels in ease of use and quick setup, making it ideal for small teams needing basic e-signature capabilities, SignNow emerges as the more comprehensive solution with superior customization, functionality, and support features. Google Workspace is better suited for organizations already invested in the Google ecosystem who need simple document signing, while SignNow is the better choice for businesses requiring advanced features, detailed customization, and robust reporting capabilities.
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Google Workspace vs SignNow - Comparison 2025
Google Workspace vs. SignNow
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Google Workspace
Google Workspace is significantly easier to set up than SignNow
Google Workspace offers a more intuitive user experience than SignNow
Advantages of SignNow
SignNow offers far superior customization capabilities than Google Workspace
SignNow has significantly better export capabilities than Google Workspace
SignNow provides much better customer support than Google Workspace
SignNow has significantly more robust functionality than Google Workspace
Google Workspace is best for
- Businesses with basic eSignature needs who prioritize quick document creation and easy customization
- Businesses with straightforward document signing requirements
- Who need to quickly generate and customize documents from templates
- And/or who need basic document tracking without complex security requirements
SignNow is best for
- Businesses with teams needing flexible document workflows and customizable signing processes
- Who need robust integration capabilities with major business platforms
- And/or who need comprehensive document security and audit trails
Google Workspace is less good for
- Businesses with complex document workflows requiring advanced security and customization features
- Businesses with strict security and compliance requirements
- Who need advanced document field customization
- And/or who need automated workflow management
SignNow is less good for
- Businesses with complex security feature needs
- Who need granular role-based permissions
- And/or who need advanced ID verification methods
Gallery
Google Workspace
SignNow
Pricing, features & ratings
 Google Workspace Starting at $20.10Converted from GBP user / month Billed monthly |  SignNow Starting at $20Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 5 <p>Google Workspace’s eSignature tool is simple and easy to use but comes with major functional limitations. It doesn’t support payment collection, signer delegation, or e-witnessing. Field options are very limited - no custom fields, conditional logic, formula fields, or dropdowns. There’s also no auto-suggestion for field placement, making setup fully manual. Security is basic, with only 2-Factor Authentication and no options for password protection, ID verification, or knowledge-based authentication.</p> | 8 <p>SignNow is a solid eSignature solution with a few limitations on advanced features. You can’t edit and re-issue documents, and there’s no signer delegation. It also lacks advanced security like ID verification and knowledge-based authentication, but if passwords are enough, 2FA adds extra protection. The drag-and-drop builder is easy to use with highly customizable fields, and the reports dashboard tracks completion rates, making it easy to handle high document volumes, although advanced reporting isn't available.</p> |
| Ease of Use | 9 <p>Google Workspace’s eSignature tool is highly user-friendly, largely due to its limited functionality. The interface is clean and simple, with minimal distractions, making it easy to navigate for basic e-signature tasks. Without advanced features like complex workflows, reporting, or conditional fields, users can focus solely on preparing and sending documents for signature. Tracking status is straightforward, and the overall experience is smooth for anyone handling simple signing needs.</p> | 7 <p>The platform is easy to use, though advanced document preparation takes some learning. The clean, modern design and field auto-placement make document creation faster. The builder supports custom fields, so you can reuse validation across documents. Bulk sending, auto-reminders, and auto-fill from integrations help speed up workflows. A file upload field means you don’t have to request documents separately, and SignNow lets you collect payments when you share documents. You can also edit and resend documents without voiding them, making corrections quick and simple.</p> |
| Look and feel | 9 <p>Google Workspace’s eSignature feature offers a clean, minimal interface that makes basic signing tasks straightforward. Its stripped-down design keeps things simple and easy to navigate, especially for users focused purely on core e-signature needs. With no distractions from advanced features like complex workflows or detailed reporting, the experience remains focused and intuitive. The visual layout is basic but functional, making it accessible even for first-time users.</p> | 8 <p>SignNow keeps things simple—the interface is clean and modern, with everything right where you’d expect. The drag-and-drop builder is easy to use, and while it lacks advanced reporting, the simple reports view makes tracking document status quick. There’s also a handy preview of the email and document before signing while customizing the signing order.</p> |
| Customisability | 5 <p>Google Workspace’s eSignature tool offers very limited customisability. There’s no support for signer delegation or e-witnessing, and no ability to create custom reports or user permissions. Field options are basic - no dropdowns, custom fields, conditional logic, or formulas. You're limited to standard input fields with minimal control over how documents are structured or how signers interact with them. This lack of flexibility makes it suitable only for the simplest signing needs.</p> | 9 <p>SignNow is highly flexible, offering control over branding, field properties, signing order, and team permissions. Users can customize themes, use formula fields, custom fields, and conditional logic. Signing flows include in-person signing and e-witnessing, but API access is needed for deeper customization of signing sessions, view mode, and email notifications. However, custom permissions can’t be defined, limiting role customization. Still, it’s a strong choice for managing security and workflows in detail.</p> |
| Ease of Setup | 9 <p>Google Workspace’s eSignature tool is quick to set up, especially for users already familiar with Google Docs. Creating and sending a basic document for signature takes just minutes. Due to the limited customization options, setup is simple - there are no complex templates, advanced permissions, or detailed roles to configure. Branding is minimal but easy to apply. Overall, the ease of setup reflects the tool’s simplicity, making it a fast start for basic e-signature needs.</p> | 6 <p>SignNow offers a free trial, and higher-tier plans are self-serve. The onboarding process is simple, allowing users to create eSignature documents within 5–10 minutes. It integrates directly with many platforms, though HubSpot and PayPal require Zapier. Custom permission profiles and branding are easy to configure. Despite its many features, the help docs are well-organized and detailed. Setting up reusable templates, security settings, and user roles takes a few hours, while enterprise-level setup may take 1–2 weeks.</p> |
| Customer Support | 6 <p>Microsoft’s customer support is solid for basic needs, especially with its wide range of self-help resources and responsive live chat. For business users with a support plan, service is generally reliable and timely. However, complex issues can take longer to resolve, and support quality can vary depending on the agent or region. Free-tier users may find the help more limited, but for most standard problems, the support experience is smooth and effective.</p> | 9 <p>Support is available 24/7 via live chat or by submitting a request. They also offer phone support for corporate accounts. Users can access personalized Q&A through in-app chat, where friendly human agents provide helpful responses within minutes. The platform also offers self-serve support with high-depth, high-quality resources.</p> |
| Integratability | 6 <p>Google Workspace’s eSignature tool integrates seamlessly with Google Docs and Google Drive, since it functions as a built-in add-on. This makes it easy to prepare, send, and manage documents directly within the Google ecosystem. However, a major drawback is the lack of an API - despite being one of the most requested features, there’s currently no way to connect the eSignature tool to external systems or automate workflows, limiting its use in more advanced or integrated setups.</p> | 9 <p>SignNow natively integrates with popular platforms like Salesforce, Pipedrive, Google Drive, Dropbox, Stripe, Microsoft 365, and Slack. HubSpot and PayPal require Zapier, which also enables access to thousands of additional integrations. An API is available for custom integrations and automation.</p> |
| Ease of Migration | 2 <p>Google Workspace’s eSignature tool offers basic export options. Signed documents are automatically saved to Google Drive and can be downloaded as PDFs, making it easy to store or share completed files. However, there are no advanced export features - no bulk export, no custom file naming, and no metadata export. You also can’t export reports or audit trails separately. While it covers the essentials, exportability is limited and not suited for high-volume or compliance-heavy workflows.</p> | 9 <p>SignNow offers multiple ways to export completed document data. Finished documents can be exported as PDFs, with options to include history, attachments, and document ID on every page. Reports can be downloaded as CSV but only include basic fields like documents sent, pending, signed, average completion time, completion rate, signers, and templates. You can also send via fax, easily print, and export to the cloud with quick-access buttons. Native CRM integrations allow seamless data syncing, with additional API export options.</p> |
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