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Google Workspace vs Zoho Sign - Comparison 2025
Google Workspace vs. Zoho Sign
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Google Workspace
Google Workspace is significantly easier to set up than Zoho Sign
Google Workspace has a cleaner, more intuitive interface than Zoho Sign
Advantages of Zoho Sign
Zoho Sign offers far more customization options than Google Workspace
Zoho Sign has substantially better functionality than Google Workspace
Google Workspace is best for
- Businesses with basic eSignature needs who prioritize quick document creation and easy customization
- Businesses with straightforward document signing requirements
- Who need to quickly generate and customize documents from templates
- And/or who need basic document tracking without complex security requirements
Zoho Sign is best for
- Businesses with complex document preparation needs
- Who need flexible signing workflows with multiple roles and authentication options
- And/or who need to collect payments during document signing
Google Workspace is less good for
- Businesses with complex document workflows requiring advanced security and customization features
- Businesses with strict security and compliance requirements
- Who need advanced document field customization
- And/or who need automated workflow management
Zoho Sign is less good for
- Businesses with high-volume document tracking needs
- Who need detailed analytics on signer engagement and completion rates
- And/or who need a highly polished UI
Gallery
Google Workspace
Zoho Sign
Pricing, features & ratings
 Google Workspace Starting at $20.10Converted from GBP user / month Billed monthly |  Zoho Sign Starting at $0Converted from GBP Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 5 <p>Google Workspace’s eSignature tool is simple and easy to use but comes with major functional limitations. It doesn’t support payment collection, signer delegation, or e-witnessing. Field options are very limited - no custom fields, conditional logic, formula fields, or dropdowns. There’s also no auto-suggestion for field placement, making setup fully manual. Security is basic, with only 2-Factor Authentication and no options for password protection, ID verification, or knowledge-based authentication.</p> | 9 <p>Zoho Sign provides a complete eSignature solution, supporting web forms and payment collection while signing. The drag-and-drop builder allows customization with validation and custom fields. Users can control signing order, delegation, e-witnessing, and in-person signing, with team permission management. However, reporting is limited, as Zoho Sign’s reports don’t track key insights like completion time or completion rate. Instead, it only categorizes documents by status (in progress, recalled, expired, completed, document type, etc.). Security features include password protection and ID verification.</p> |
| Ease of Use | 9 <p>Google Workspace’s eSignature tool is highly user-friendly, largely due to its limited functionality. The interface is clean and simple, with minimal distractions, making it easy to navigate for basic e-signature tasks. Without advanced features like complex workflows, reporting, or conditional fields, users can focus solely on preparing and sending documents for signature. Tracking status is straightforward, and the overall experience is smooth for anyone handling simple signing needs.</p> | 7 <p>The platform is easy to use, though advanced document preparation takes some learning. The clean, modern design and field auto-placement make document creation faster. The builder supports custom fields, so you can reuse validation across documents. Bulk sending, auto-reminders, and auto-fill from integrations help speed up workflows. A file upload field eliminates the need for separate document requests, and Zoho Sign allows payment collection through Zoho Checkout. Users can also edit and resend documents without voiding them, making corrections quick and simple.</p> |
| Look and feel | 9 <p>Google Workspace’s eSignature feature offers a clean, minimal interface that makes basic signing tasks straightforward. Its stripped-down design keeps things simple and easy to navigate, especially for users focused purely on core e-signature needs. With no distractions from advanced features like complex workflows or detailed reporting, the experience remains focused and intuitive. The visual layout is basic but functional, making it accessible even for first-time users.</p> | 7 <p>Although Zoho Sign has a solid set of features, the interface feels functional but not the most refined. Navigation is straightforward, but some advanced controls could be better organized. The UI is modern but lacks polish in certain areas.</p><p>The drag-and-drop builder is easy to use but not as advanced as some competitors. The reports section categorizes documents by status (in progress, recalled, expired, completed etc.), but it lacks deeper insights like completion time or completion rate, making tracking less intuitive for high-volume users.</p> |
| Customisability | 5 <p>Google Workspace’s eSignature tool offers very limited customisability. There’s no support for signer delegation or e-witnessing, and no ability to create custom reports or user permissions. Field options are basic - no dropdowns, custom fields, conditional logic, or formulas. You're limited to standard input fields with minimal control over how documents are structured or how signers interact with them. This lack of flexibility makes it suitable only for the simplest signing needs.</p> | 8 <p>Zoho Sign offers flexibility with branding, field properties, signing order, and team permissions. It supports formula fields, custom fields, and conditional logic to show or hide objects based on inputs. In-person signing, e-witnessing, and signer delegation cover all signing flows. However, it lacks custom reports, a major limitation for businesses needing detailed insights. However, you can’t generate tailored reports or track key metrics beyond basic status views.</p> |
| Ease of Setup | 9 <p>Google Workspace’s eSignature tool is quick to set up, especially for users already familiar with Google Docs. Creating and sending a basic document for signature takes just minutes. Due to the limited customization options, setup is simple - there are no complex templates, advanced permissions, or detailed roles to configure. Branding is minimal but easy to apply. Overall, the ease of setup reflects the tool’s simplicity, making it a fast start for basic e-signature needs.</p> | 6 <p>Zoho Sign offers a free trial, with self-serve purchasing for all tiers except custom plans. The onboarding process is simple, allowing users to create eSignature documents within 5–10 minutes. Integrations like Salesforce, Google Drive, Dropbox, Stripe, PayPal, and Slack can be set up through Zoho Flow, reducing manual effort. Custom permission profiles and branding are easy to configure. Despite its many features, the help docs are well-organized and detailed. Setting up reusable templates, security settings, and user roles takes a few hours, while enterprise-level setup may take 1–2 weeks.</p> |
| Customer Support | 6 <p>Microsoft’s customer support is solid for basic needs, especially with its wide range of self-help resources and responsive live chat. For business users with a support plan, service is generally reliable and timely. However, complex issues can take longer to resolve, and support quality can vary depending on the agent or region. Free-tier users may find the help more limited, but for most standard problems, the support experience is smooth and effective.</p> | 6 <p>Zoho Sign provides comprehensive customer support through email and 24/5 phone support for paid subscribers across multiple regions including the USA, India, and Australia. Their Help Center offers extensive resources including guides, documentation, FAQs, forums, and blogs. They also provide paid one-on-one training sessions for personalized assistance.</p> |
| Integratability | 6 <p>Google Workspace’s eSignature tool integrates seamlessly with Google Docs and Google Drive, since it functions as a built-in add-on. This makes it easy to prepare, send, and manage documents directly within the Google ecosystem. However, a major drawback is the lack of an API - despite being one of the most requested features, there’s currently no way to connect the eSignature tool to external systems or automate workflows, limiting its use in more advanced or integrated setups.</p> | 7 <p>Zoho Sign integrates with major platforms through various methods. 1st-party integrations via Zoho Flow include Salesforce, HubSpot, Pipedrive, Dropbox, Stripe, PayPal, and Slack. 3rd-party integrations are available for Google Drive (via Google Workspace Marketplace). Zoho Sign also offers Zapier integration for connecting to thousands of additional apps, and provides an API for custom integrations and automation.</p> |
| Ease of Migration | 2 <p>Google Workspace’s eSignature tool offers basic export options. Signed documents are automatically saved to Google Drive and can be downloaded as PDFs, making it easy to store or share completed files. However, there are no advanced export features - no bulk export, no custom file naming, and no metadata export. You also can’t export reports or audit trails separately. While it covers the essentials, exportability is limited and not suited for high-volume or compliance-heavy workflows.</p> | 7 <p>Zoho Sign offers multiple ways to export completed document data. Finished documents can be exported as PDFs, audit trails are available in CSV format. A wide range of reports can be downloaded as CSV or PDF. Some native CRM integrations allow easy data syncing, and additional data can be exported through the API for further customization and automation.</p> |
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