| Functionality | 6 <p>Granola is a very simple AI notetaker that doesn't offer much beyond transcribing and summarizing meetings. But the fact that it doesn't join your calls is a 'feature' that we - and many users - highly value.</p> | 8 <p>It offers strong core AI notetaker functionality, capturing audio/video and providing insights through custom templates or its AI assistant. It also includes advanced features tailored for candidate interviews, such as side-by-side comparisons and detailed reporting on engagement and meeting stats.</p> |
| Ease of Use | 9 <p>Granola was incredibly easy to set up. We loved the handy pop-up that appears when joining calls. No bots join the call—just press "Take Notes" and it handles the rest.</p> | 8 <p>It’s easy to set up and use. The custom templates are simple to configure, and the summary can be regenerated with a single click. The assistant offers good controls to customise the output format. Interview comparisons are easy to view by selecting two interviews, and the "Views" are straightforward to set up for generating interview reports.</p> |
| Look and feel | 9 <p>Granola's minimalist aesthetic is visually appealing, and it has a lightning fast load time.</p> | 8 <p>The user interface is polished and well-designed, avoiding feature overload on any page. Notes and transcripts can be viewed side by side, making efficient use of space to display notes, video, and transcript together. The comparisons page is tidy, presenting side-by-side comparisons clearly by keeping the topic on one line with the two comparisons displayed below. The "Views" page is well-organised, with filters at the top, results displayed compactly, and charts neatly arranged on the side.</p> |
| Customisability | 5 <p>Meeting notes are fully editable, with nearly 30 templates to choose from—or you can create your own. Granola does a solid job of understanding the meeting content and automatically tailoring the summary with its “Auto” template.</p> | 9 <p>The templates offer detailed control over how summaries are generated, allowing custom setups for identified topics. Both the summaries and AI assistant responses are highly customisable. The "Views" page provides advanced filtering options and extensive control over creating reports, making it easy to find meetings based on topics discussed and other criteria.</p> |
| Ease of Setup | 8 <p>Self-serve, no sales calls. Provides nearly 30 editable note templates with guided input boxes for customization. Basic setup takes 10-15 minutes. No advanced workflows supported, no Zapier templates or native builder.</p> | 8 <p>Self-serve, no sales calls. Easy setup for ATS, Calendly, and calendar integrations. Basic setup takes 10-15 minutes. Native workflow builder is intuitive, enabling advanced workflows in 30-40 minutes.</p> |
| Customer Support | 5 <p>They currently have limited support available. Their help page is built on Notion, and you can contact them via email for inquiries.</p> | 6 <p>Has a great Help Centre with a search feature for in-depth self-help articles. Support is available via email, with responses typically within 24 hours.</p> |
| Integratability | 2 <p>Natively integrates with Slack, HubSpot, and Affinity, but its major drawback is the lack of a Zapier integration. While many AI notetakers compensate for limited native integrations with Zapier, Granola doesn't, leaving fewer options for connecting with other tools. In most cases, you're left with emailing, copying notes, or posting them to Slack.</p> | 6 <p>It integrates with major scheduling tools like Calendly, Google Calendar, and Outlook, as well as ATS platforms such as Ashby, Greenhouse, and Lever, among others. Some Zapier integrations are also available.</p> |
| Ease of Migration | 6 <p>Easily export transcripts and meeting notes with a single click via link, email, or Slack.</p> | 6 <p>Meetings and "Views" (their version of reports) can be shared via email or link with access controls. Notes and transcripts can be copied, transcripts can be downloaded as PDFs, and video recordings are also available for download.</p> |
