Functionality | 9 <p>Greenhouse is a legacy, heavyweight ATS that offers all functionality that most companies, including enterprises will need.</p><p>The only features missing are the more delightful touches for candidate experience (e.g. allowing candidates to upload a video on their application form) or granular reporting functionality offered by newer ATS, such as Teamtailor and Ashby.</p> | 8 <p>Besides essential ATS features like job posting, interview scheduling, and candidate tracking, Recruitee also allows you to create fully automated workflows, build customisable career pages, interview kits and scorecards, enable self-scheduling for candidates and more.</p><p>However, it lacks advanced features like email nurturing and weighted scorecards.</p> |
Ease of Use | 3 <p>Users we've interviewed (and ourselves) find Greenhouse very complex, and difficult to locate key information. There are too many buttons to click to do something, so everything takes longer than it needs to.</p><p>Teams need to invest significant upfront time for training to fully utilize Greenhouse. </p> | 9 <p><span style="color: rgb(9, 9, 11);">Despite its rich functionality, Recruitee has a simple, uncluttered UI that is very easy to use. Key workflows such as creating a job opening, customizing an interview pipeline and setting up automations are all very straightforward and intuitive. An average startup employee should require around an hour and minimum guidance to use the product proficiently.</span></p> |
Look and feel | 5 <p>We find Greenhouse visually acceptable but looks a bit tired/ dated both in its internal and external facing elements.</p> | 7 <p>Recruitee has a simple, uncluttered and visually appealing interface - though we find it to be a bit on the plainer side. It also has fast page load times.</p> |
Customisability | 8 <p>Greenhouse offers high customizability. Users can customize fields, dashboards, alerts, scorecards, and even use custom CSS for external elements. </p> | 8 <p>You can customise most things on Recruitee, from data fields, interview stages, job application forms, and more. It provides an excellent drag-and-drop careers site builder with highly customizable features.</p><p>However, it lacks the ability to customize individual interview stages with reusable templates or the layout of the platform. </p> |
Ease of Setup | 4 <p>Greenhouse does not offer a free trial and purchasing requires you to talk to sales. Due to Greenhouse's unintuitive user interface, it takes 30-60 mins to complete basic setup. Fully customizing key features takes approximately a week.</p> | 9 <p>Recruitee offers a free trial and purchasing doesn't require you to speak to sales. The platform has a simple UI that makes completing basic setup easy; <30mins. Fully customizing key features takes approximately 1 business day.</p> |
Customer Support | 6 <p>While we haven't been able to test this ourselves, users we've interviewed report that it takes longer for the support team to respond compared to competitors such as Lever and Workable.</p> | 7 <p>Recruitee provides in-app live chat with friendly live human agents. However, our testers found they had to answer quite a few questions with an AI chatbot to be routed to a human, and response times are a bit slow (2 - 4 hours). On the positive side, they offer a high-quality help centre. </p> |
Integratability | 10 <p>With 450 pre-built integrations with third-party tools and an open API, Greenhouse definitely has one of the richest integration ecosystem out of ATS's we've come across. It integrates with most HRIS's, screening and collaboration tools.</p> | 9 <p>Recruitee offers 120+ integrations covering a wide range of tools including HRIS, assessments, background checks, e-sign tools, and video interviews. It also connects to 2900 job boards (21 are free). It also has an API for custom integrations.</p> |
Ease of Migration | 6 <p>We've found the reporting module of Greenhouse lacks flexibility and is not user-friendly. Exporting crucial candidate information, such as DE&I attributes, poses a challenge. Changes made to interview stages during the hiring process can also complicate data exports.</p> | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> |