| Functionality | 2 <p>Gusto's ATS comes with its HRIS and its functionality is very basic. It lacks the ability to customize interview stages, parse CVs, schedule interviews, set pre-screening questions, create assessments, or set up an employee referral program. It also can't generate reports on time-in-stage and other key metrics.</p><p>However, it does allow multi-posting of job ads to 100+ job boards for free. </p> | 9 <p>Screenloop combines solid, easy-to-use functionality with standout AI features. Its automation, analytics, career site builder, and interview scorecards are all strong — intuitive to use and built with modern hiring teams in mind.</p><p>What really sets Screenloop apart, though, is the AI. The note-taking, pros and cons, and summary tools make interviews faster, more structured, and far less manual. Many users highlight how these features save hours and cut out the usual back-and-forth chasing feedback after interviews.</p> |
| Ease of Use | 8 <p>Gusto's ATS is very simple and straightforward to use, largely due to its limited functionality. An average startup employee should require less than 30 minutes to master all the key functionalities of the product independently.</p> | 7 <p>Given how much functionality and customisation Screenloop offers, it’s surprisingly easy to use. Key information is easy to find, and most workflows feel intuitive. That said, a few of the more advanced features can take a bit more time to get to grips with.</p><p>For most startup teams, a half-day and a bit of guidance is enough to get comfortable with the core features.</p> |
| Look and feel | 5 <p>We find Gusto's interface colourful and visually acceptable. However, it suffers from slow page load times (3+ seconds), especially when generating reports.</p> | 8 <p>Screenloop has a clean, modern UI that’s a pleasure to use. Pages load in under a second, and all the drag-and-drop features feel smooth and reliable.</p> |
| Customisability | 2 <p>Gusto's ATS has very limited customisability. Users cannot customize the interview pipeline at all, being stuck with 3 default stages.</p><p>Customization on the public-facing careers page is also very limited, allowing only changes to the company logo and "about us" description. </p> | 7 <p>Screenloop covers all the basics when it comes to customisation — interview pipelines, application form questions, and light tweaks to your career page. But some advanced options are missing. There’s no support for custom CSS, custom analytics, or control over the platform’s layout.</p> |
| Ease of Setup | 6 <p>Gusto doesn't offer a free trial and requires speaking to sales before making a purchase. However, the ATS is very simple to use due to its limited functionality. Basic setup takes <10mins and fully customizing the platform takes approximately 1 business day.</p> | 5 <p>Screenloop doesn’t offer a free trial and requires a sales conversation to get started, as pricing is custom.</p><p>Once you've got access, the initial setup is quick - posting your first job, adding your hiring team, and setting up basic stages takes less than 30 minutes.</p><p>If you want to fully customise key features, you’ll need a bit more time. With guidance from their team, you can get everything tailored in under a week.</p> |
| Customer Support | 8 <p>Gusto offers in-app support during US business hours with live human agents. From our experience, Gusto's support team have consistently offered fast and effective support for solving complex problems.</p> | 8 <p>Personalised support is only available via email and live chat — and only after you’ve signed up. That said, response times are fast (usually under an hour), and the support team is genuinely helpful. We've heard many glowing reviews from users that corroborate this. </p><p>One flaw here is that Screenloop’s self-serve resources are limited. There’s a solid introductory video to get you started, but detailed docs on specific features are lacking. </p> |
| Integratability | 6 <p>Despite having almost 200 pre-built integrations with most relevant products across most categories, it is crucially lacking any integrations with candidate assessment and video interview tools. It does have an API for custom integrations.</p> | 6 <p>Screenloop’s integrations are strong across the board — HRIS, e-signatures, email, calendars, and background checks are all easy to use and well embedded in the UI. The one gap is candidate assessments. There’s no native feature or third-party integration, which could be a dealbreaker if assessments are a key part of your hiring process.</p> |
| Ease of Migration | 2 <p>There doesn't seem to be a way to easily export candidate data via self-serve from Gusto's ATS. However, you may be able to do so via its API.</p> | 6 <p>Screenloop’s analytics are fully self-serve and cover all the key hiring metrics — from stage-by-stage volume to offer acceptance rates. It also goes a step further with more advanced insights, like their “quality of hire” metric, which tracks how well new hires perform in their first 180 days. You can break this down by team or hiring manager, making it a powerful tool for spotting patterns and improving your process.</p> |
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