| Functionality | 9 <p>HiBob offers all the functionality most SMBs will need.</p><p>Besides core HR features like storing employee information and managing time off, HiBob also allows you to recruit applicants via a native ATS, run payroll for UK employees, set goals/ OKRs, run performance and compensation reviews and more.</p><p>The only functionality we find missing is the ability to manage employees' hardware and software access.</p> | 8 <p>Zelt offers most functionality that most SMBs will need. Besides core HR features (store employee info, manage timeoff), Zelt also allows you to run performance reviews, send surveys, run payroll, manage employees' software and hardware and more.</p><p>Only features missing are workflow automation (e.g. automate emails and calendar invites) and any recruiting/ applicant tracking functionality.</p> |
| Ease of Use | 6 <p>Due to HiBob's extensive customisability, it will take significant time for teams to set up the platform and up skill themselves. Besides that, HiBob is a straightforward platform that is generally easy to navigate and use.</p> | 8 <p>Despite its very rich functionality, Zelt remains easy to use. Key workflows such as adding new hires, requesting time-off all feel very intuitive. An average startup employee should require around 1-2 hours and minimal guidance to proficiently use all key functionalities of the product. </p> |
| Look and feel | 6 <p>HiBob has a colourful, vibrant layout that is visually acceptable with fast page loading times.</p> | 8 <p>Zelt has a clean, uncluttered UI, whose abundance of white space makes it visually appealing. It also has lightning fast page load times.</p> |
| Customisability | 9 <p>Many aspects of HiBob is highly customisable, which is helpful for larger teams with complex workflows/ structures.</p><p>You are able to customise data fields, employee groups, set up complex approval chains and even highly customised leave policies that allow you to adjust the decimal places an individual's time-off balance should be rounded off to.</p> | 7 <p>You can customise most things on Zelt, from data fields, reports, leave policies, workflow templates, the platform's layout and more.</p><p>However, it lacks the deeper customisability offered by more mature HRIS (e.g. Rippling, Deel), such as creating workflows with conditional logic, and setting survey questions as optional.</p> |
| Ease of Setup | 3 <p>HiBob does not offer a free trial and requires speaking to sales before purchasing. Fully customizing and setting up the platform takes >1week and will likely need assistance from an expert.</p> | 7 <p>Zelt does not offer a free trial. Purchasing requires you to talk to sales. It takes <10 minutes to compete basic setup (entering company information, adding employees). Fully customizing and setting up the platform takes 1-2 business days.</p> |
| Customer Support | 6 <p>HiBob allows you to contact support by creating a support ticket in-app. Users we've interview mention that support (in-app and via their customer success manager) is of decent quality.</p> | 7 <p>Zelt offers support via email, with live chat available on the highest tier. When tested, Zelt's support team is quick to respond (< 2 hours), friendly and helpful.</p> |
| Integratability | 8 <p>HiBob has 110+ pre-built integrations with most relevant products across most categories, such as ATS, payroll and accounting. However, it is yet to add integrations with newer leading providers, such as Lattice for Performance Management, and Ben and Goody for Benefits management. It does offer an API for custom integrations.</p> | 3 <p>Zelt only supports a handful of integrations with the most relevant third-party software, such as Slack, Google Calendar, Xero for accounting, and Workable for ATS. It also lacks an API for custom integrations.</p> |
| Ease of Migration | 8 <p><span style="color: rgb(9, 9, 11);">HiBob allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</span></p> | 7 <p>You can export key data via the web application, but Zelt currently lacks a customer-accessible API.</p> |
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