| Functionality | 4 <p>Hiring tool offers little ATS functionality. It lacks basic integration features with external job boards (e.g. LinkedIn), E-sign contract software or external assessment software (e.g. Test Gorilla). Hiring tool's ATS functions are also minimal. It lacks CV parsing, analytics/reporting and email automation functionality.</p><p>This being said, the email integration (via Gmail and Microsoft Outlook) allows businesses to send emails to candidates efficiently, without leaving the Hiring tool website.</p><p>Hiring tool's AI candidate scoring function also provides some time-saving benefits to employers with too many application forms to review manually. However, this is not the kind of employer that the rest of the Hiring tool product is aimed at.</p> | 6 <p>Personio offers some functionality most SMBs will need for hiring, including creating interview pipelines, creating job ads, interview kits & scorecards, candidate self-scheduling, a Chrome extension for sourcing candidates.</p><p>However, it lacks some key functionality, such as asking pre-screening questions.</p> |
| Ease of Use | 10 <p>Its simplicity and intuitive architecture removes the need for a steep learning curve and instead creates a seamless UX. <span style="color: rgb(0, 0, 0); background-color: transparent;">An average SMB employee would require more than 30 minutes and no guidance to master the product.</span></p> | 4 <p>We find Personio's UX is subpar, with unintuitive navigation for key information like candidate applications and confusing workflows.</p><p>The process for customizing pipelines and application forms is unnecessarily complex, requiring navigation through multiple settings tabs.</p> |
| Look and feel | 7 <p>Hiring tool has a modern and sleek feel. Fast loading times produce a seamless UX. All drag and drop features work well and sync quickly across users.</p><p>At times, however, Hiring tool's UI can look plain, simplistic and unfinished.</p> | 5 <p>While Personio has a clean and simple interface that is visually acceptable, it suffers from slow loading times (3-4 seconds per page).</p> |
| Customisability | 6 <p>Hiring tool lacks the more granular customisations available with its heavyweight ATS counterparts. For example, you can't add interview templates, delay emails to candidates or add a video introduction to job application forms. However, most standard customisations are available. For example, you can add team members to help hire for a specific role and you can customise application forms (e.g. with screening questions) and interview pipelines.</p> | 5 <p>Personio allows you to make standard adjustments to your interview pipelines, interview kits and career pages. However, users are unable to build custom reports, and customisability on application forms are limited e.g. you cannot add a pre-screening question.</p> |
| Ease of Setup | 10 <p>Hiring tool offers a free plan that doesn't require you to talk to sales. Purchasing also doesn't require you to talk to sales. Hiring tool's simplicity and intuitive user interface allows users to complete basic setup <10mins. Fully customizing key features is also very simple and takes approximately 1 business day.</p> | 6 <p>Personio offers a free trial, however, purchasing requires you to talk to sales. It takes 30-60mins to complete basic setup due to the platform having an unintuitive UI. Fully customizing the platform takes <1week.</p> |
| Customer Support | 10 <p>Hiring Tool's founder mans live chat support himself, guaranteeing almost instant and helpful responses. The founder is also very hands-on, and happy to go above and beyond to work together to find a solution to any problem, including quickly developing custom features for teams. </p><p><span style="color: rgb(0, 0, 0);">Hiring tool's self-service materials are not extensive, but given the intuitive nature of the UI, more self-service materials would not be necessary.</span></p> | 5 <p>You can reach Personio's support team via web tickets and callbacks in-app during UK/ Germany business hours. Unlike most HRIS's, live chat doesn't seem available as an option. Users we've interviewed have complained about Personio ignoring requests, especially for English channels.</p> |
| Integratability | 1 <p>Hiring tool has no integration aside from email functionality (via Gmail and Microsoft Outlook) and background checks (via Zinc Work).</p><p>The lack of job board integration makes it difficult to advertise positions and costs employers time - should they wish to manually upload adverts to job boards.</p> | 6 <p>Personio offers 150+ pre-built integrations with most relevant products across most categories. However, it is missing key integrations with popular assessment tools (e.g. Test Gorilla) and video interview tools (e.g. Hirevue). It also offers an API for custom integrations.</p> |
| Ease of Migration | 2 <p>Hiring tool produces no self-serve analytics. However, with the Enterprise plan (custom pricing > $150), a personalised interface displaying metrics of your choosing can be developed with the Hiring tool team.</p> | 7 <p>Bamboo allows users to export key data data via self-serve. Export of most other data are also available via API or on request .However, users have reported difficulty while exporting data from reports. </p> |
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