| Functionality | 6 <p>Generally, Hive's functionality is strong where it is available, but many of its best features are only available on its most expensive plans. Hive's automation both in-app and across app stand out as incredibly strong. Time-tracking functionality is also very impressive - with quick ways to filter for availability, but, again, this is only available on their more expensive plans. For creative work and real-time collaboration - Hive isn't great. It lacks any real time collaboration tools and the ability to make internal documents.</p> | 6 <p>Notion offers almost all of the functionality most companies will need. It Offers best-in-class inbuilt documentation, and added a lot of AI features in the past year that allows you to query your entire Notion workspace. It has also been rolling out many new features e.g. Notion calendar, forms, and Notion mail (coming soon).</p><p>That said, it’s still missing some features larger teams with many active projects might require, like advanced analytics, robust workflow automation, and time tracking. There’s room for improvement, but it’s evolving fast.</p> |
| Ease of Use | 7 <p>Hive is easy to use - functions are well-labelled and the reasonable amount of customisation means that you never feel overwhelmed. The only exception to this is workflow automations across apps. As such, we expect a<span style="color: rgb(0, 0, 0);">n average start-up employee would require around half a day and minimal guidance to proficiently use all key functionalities of the product. </span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">Processes are always easy to locate key info and processes are generally intuitive. </span></p> | 6 <p>For those new to Notion, its blank canvas, endless customization options, and sheer number of templates can feel a bit overwhelming at first. Setting up a project management system from scratch might take a few days to figure out—but once you get past that initial learning curve, Notion becomes incredibly intuitive and user-friendly.</p><p>Creating new projects, documents, and tasks is lightning-fast, and there are quick keyboard shortcuts for almost everything, from adding new blocks to navigating between pages. Once you’re up to speed, Notion feels like second nature.</p> |
| Look and feel | 6 <p>Hive is more colourful than some of its competitors with similar UIs and the general architecture of its UI is nicely layout. That being said hive is not visually anything special - it just does the job.</p> | 7 <p>Out of the box - Notion has a clean, modern, uncluttered interface. But you have the power to completely customise the look and feel of Notion to make it look visually stunning.</p><p>The main drawback is that Notion suffers from slow load times, especially as your workspace grows. Pages can take 3–4 seconds to load, especially if you have a lot of data and files stored in Notion. It’s something to keep in mind if you plan on using Notion as your all-in-one company operating system, or as your usage scales.</p> |
| Customisability | 6 <p>Hive has some strong customisation features - unfortunately many of these are only available of its more expensive tiers. Customisations for automated workflows are strongest with conditional logic and plenty of action and trigger functions across many apps. Forums are also highly customisable with conditional logic again available, along with many answer types and the ability to turn responses of forms into tasks.</p> | 9 <p>Notion gives you endless customization options to shape it exactly how you want.</p><p>You can mix and match blocks—pages, databases, calendars, and project views—and even connect them with third-party tools to create a setup that fits your workflow, system, or use case perfectly. You’re in control of everything: how tasks and projects are organized, the structure of your internal docs and wikis, the platform’s overall look and feel, and even the layout of individual pages.</p><p>That said, Notion isn’t without its limits. It falls short on advanced reporting features and can’t handle workflows that require complex automation, like branching or conditional logic.</p> |
| Ease of Setup | 9 <p>Offers a self-serve free trial and allows purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, because it has a very rich library of templates. Full setup should take less than a day.</p> | 7 <p>Notion offers a self-serve free trial and lets you purchase without needing to talk to sales. Getting started and setting up a few tasks and subtasks should take 20-30 minutes, helped by very extensive library of templates. A full setup shouldn’t take more than a day or two, even for more complex use cases.</p> |
| Customer Support | 9 <p>Hive has great customer support personalised help is available both via email and on a live chat in app and responses are fast (<1 hour).</p><p><br></p><p>Self-serve materials also have great depth and quality. In particular, succinct video tutorials make discovering the platform a breeze.</p> | 5 <p>Notion's support team can only be contacted via email, and this option is very hidden away on their site. From our experience, responses take about a full business day—not the fastest—but the agents are friendly and genuinely helpful. On the bright side, Notion’s help center is top-notch, with detailed, high-quality documentation that can often solve your questions without needing to wait for support.</p> |
| Integratability | 8 <p>Hive has integrations with most third parties of interest. Most notably, the across-app automations are available with such a large varied of third parties that Hive seamlessly integrates within your project management ecosystem.</p><p><br></p><p>Hive also has an API which allows teams to build custom integrations if needed.</p> | 6 <p>Notion offers 110 integrations with a decent range of third-party tools, covering areas like automation, analytics, and collaboration. However, it’s missing some key integrations in commonly needed categories—there’s no native support for customer support tools, calendars, or email platforms.</p><p>That said, Notion does provide an API, so you can build custom integrations if you have specific needs.</p> |
| Ease of Migration | 6 <p>All reports can be exported to a pdf file. There is a large selection of self-serve analytics with great depth and quality (much of this is behind their most expensive tiers) but there are no custom reports.</p> | 8 <p>Notion makes exporting easy with a self-serve option—there’s an export button on every page, so you can quickly grab what you need. For more advanced needs, you can also export data using their API.</p> |
