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HubSpot Sales Hub vs Less Annoying CRM - Comparison 2025

HubSpot Sales Hub vs. Less Annoying CRM

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

PS

HubSpot Sales Hub and Less Annoying CRM serve dramatically different market segments within the CRM space. HubSpot is the clear choice for growing companies needing sophisticated marketing automation, detailed analytics, and advanced lead management capabilities. Its extensive customization options and powerful workflow automation make it ideal for scaling businesses with complex sales processes.

However, Less Annoying CRM excels for small teams seeking a straightforward, no-frills CRM solution. Its intuitive interface and simple pricing make it a solid option for businesses prioritizing basic contact management and ease of use over advanced features.

HubSpot Sales Hub Product Logo

Advantages of HubSpot Sales Hub

HubSpot is vastly superior at marketing automation
HubSpot's marketing automation capabilities are far more sophisticated than Less Annoying CRM's non-existent marketing features. We found HubSpot excels with its drag-and-drop email builder, A/B testing capabilities, and ability to create highly personalized multi-channel campaigns. This is particularly valuable for companies pursuing inbound marketing strategies or requiring sophisticated lead nurturing.
HubSpot offers significantly more powerful automation
While Less Annoying CRM lacks any automation capabilities, HubSpot provides extensive workflow automation options. We found you can create complex cross-platform workflows, automatically enroll contacts in sequences, and even use AI to automate tasks. This makes HubSpot particularly valuable for teams looking to scale their operations efficiently.
HubSpot offers superior lead management capabilities
HubSpot provides much more sophisticated lead management than Less Annoying CRM, with features like automated lead scoring, lead qualification pipelines, and detailed conversion tracking. While LACRM only offers basic lead filtering, HubSpot allows teams to create complex lead scoring systems based on both properties and engagement. This is especially valuable for companies with high-volume lead generation.
HubSpot has vastly superior reporting capabilities
HubSpot's reporting functionality is dramatically more comprehensive than Less Annoying CRM's basic logging system. While LACRM only offers activity and task logs, HubSpot provides detailed analytics on pipeline conversion, revenue forecasting, and team performance with multiple visualization options. This makes HubSpot better suited for data-driven teams requiring detailed insights.
Less Annoying CRM Product Logo

Advantages of Less Annoying CRM

Less Annoying CRM is significantly easier to use
We found Less Annoying CRM to be extremely straightforward and intuitive with just four main tabs, making it immediately usable for any SMB employee. In contrast, HubSpot Sales Hub requires at least a week of learning due to its complex interface and abundance of features.
Less Annoying CRM has a cleaner, more focused interface
With a clear, clean, and fast-loading interface, Less Annoying CRM provides a more focused user experience compared to HubSpot's overwhelming interface that often makes it difficult to locate key information.

HubSpot Sales Hub is best for

  • Businesses with a high volume of customer interactions (>100 messages/calls per day)
  • Who need need tightly integrated, sophisticated marketing automation capabilities
  • And who want highly customizable workflows and extensive third-party integrations

Less Annoying CRM is best for

  • Businesses with a very low volume of customer interactions (<10 messages/calls per day)
  • Who need basic contact management and task tracking
  • And who want an extremely simple, intuitive interface that any employee can use immediately

HubSpot Sales Hub is less good for

  • Businesses with a low volume of customer interactions (10-50 messages/calls per day)
  • Who need a simple, intuitive interface without advanced marketing features
  • And who have limited technical resources or can't invest time in a complex setup

Less Annoying CRM is less good for

  • Businesses with a moderate to high volume of customer interactions (>10 messages/calls per day)
  • Needing more than basic sales features like workflow automation, lead scoring, or revenue tracking
  • And/ or requiring built-in marketing capabilities or meaningful analytics

Gallery

HubSpot Sales Hub logoHubSpot Sales Hub
HubSpot Sales Hub screenshot
Less Annoying CRM logoLess Annoying CRM
Less Annoying CRM screenshot

Pricing, features & ratings

HubSpot Sales Hub logo

HubSpot Sales Hub

Starting at

$0

Billed monthly

Pricing calculatorVisit Website
Less Annoying CRM logo

Less Annoying CRM

Starting at

$15

user / month

Billed monthly

Pricing calculatorVisit Website
Stackfix Verdict
Functionality
9

Functionality

9/10

<p>HubSpot offers all functionality that most companies will need, besides functionality required by the largest/ most sophisticated companies. For example, HubSpot's reporting functionality and ability to build highly customised workflows aren't on par with Salesforce's.</p>
2

Functionality

2/10

<p>LACRM provides very barebones functionality. You can store contacts, track communication, and manage pipelines - but that's about it. You're unable to send emails, access any meaningful reports or automate workflows.</p>
Ease of Use
3

Ease of Use

3/10

<p>HubSpot is so packed with features and customisation options that it will take an average SMB employee at least a week to learn how to navigate the platform. Even if you're only using HubSpot CRM, you'll see irrelevant modules and fields form other products in its suites everywhere, which can get quite confusing. But once you're past the initial learning curve, most key processes can get quite intuitive.</p>
9

Ease of Use

9/10

<p>Thanks to its minimal features, LACRM is extremely straightforward and intuitive. It only has four main tabs: Workspace, Contacts, Calendar, and Reports. Any SMB employee can set it up and start using it immediately.</p><p>The only drawback is that pipelines are found under "Reports" and are viewable only as a list, not as a board.</p>
Look and feel
4

Look and feel

4/10

<p>We find HubSpot's interface to be tired and overwhelming compared to the newer CRMs on the market. There is often an overwhelming amount of actions you can take on a single screen, which makes it difficult to locate key information at times.</p>
7

Look and feel

7/10

<p>The software is clear, clean, and fast-loading, though it feels a bit visually <span style="color: rgb(0, 0, 0);">uninspiring.</span></p>
Customisability
9

Customisability

9/10

<p>HubSpot offers the highest degree of customisability out of all CRMs besides Salesforce.&nbsp;You can create complex workflows via code, and fully customise fully customize the design of client-facing assets, such as emails and webpages.</p>
6

Customisability

6/10

<p>You can customize some aspects, like setting up custom pipelines, adding custom fields, and saving custom filters. It's useful for tracking non-sales activities like job applicants or partners. However, it doesn't offer custom objects or reports.</p>
Ease of Setup
3

Ease of Setup

3/10

<p>HubSpot's free trial is available without having to speak to sales. Basic setup - importing contacts and creating pipelines - takes about 10 minutes. However, its extensive features and complex settings mean full customization can take weeks, especially for advanced settings like custom objects, chatbots, and automation. Many users we've talked to ended up hiring a HubSpot consultant for implementation. HubSpot's pricing structure adds another layer of complexity, with multiple plans and bundles to navigate during upgrades.</p>
9

Ease of Setup

9/10

<p>LACRM offers a simple, self-serve free trial. Initial set up (e.g. importing contacts via CSV/ syncing from Google or Outlook, syncing calendar) was largely simple, although slightly confusing since setting up a pipeline is found under the "reports" module. Due to LACRM's barebones functionality, fully customising will take no time - can be done within an hour.</p>
Customer Support
6

Customer Support

6/10

<p><span style="color: rgb(9, 9, 11);">HubSpot's support team responds via live chat/ email in less than 3 minutes, 24/7. </span></p><p><span style="color: rgb(9, 9, 11);">That said, you don't get access to their phone/ video support, unless you pay for Professional/ Enterprise, and now if you're signed up to their discounted startup plan. We also find their support sometimes frustratingly bureaucratic - you can only speak with the assigned rep in your territory.</span></p>
7

Customer Support

7/10

<p>LACRM only offers support via email/ phone. There's no built-in live chat on the platform. However, online resources are easy to use, and helpful support videos are available.</p>
Integratability
10

Integratability

10/10

<p>HubSpot offers native integrations with the overwhelming majority of 3rd part products a company will want to connect their CRM with, plus an ever-growing marketplace of more than 350 free and paid-for apps.&nbsp;&nbsp;The chances are that if you need a particularly integration and HubSpot don't have it, it will unlikely be provided by a competitive product.</p>
4

Integratability

4/10

<p>LACRM offers 25 pre-built integrations with tools like Google and Outlook Calendar, Mailchimp, and calling software. However, it lacks integration with many software categories, such as customer support, data enrichment, and analytics software. It does offer an API for custom integrations.</p>
Ease of Migration
8

Ease of Migration

8/10

<p>HubSpot allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p>
8

Ease of Migration

8/10

<p>You're able to export your list of contacts and pipeline leads with one-click. It also offers an API for other custom exports.</p>
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