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Jiminny vs Gong - Comparison 2025

Jiminny vs. Gong

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

PS

In comparing these conversation intelligence platforms, Gong Core emerges as the superior choice for enterprise-level sales organizations with complex processes and a need for deep analytical capabilities. Its exceptional functionality, customization options, and intuitive interface make it ideal for large teams requiring sophisticated sales performance analysis and coaching. Jiminny, while offering solid fundamentals and some unique features like the ability to 'listen in' live on meetings, is better suited for mid-sized organizations seeking a straightforward solution with broader CRM compatibility and hands-on coaching capabilities. The choice between the two largely depends on organizational size, complexity of sales processes, and specific CRM requirements.

Jiminny Product Logo

Advantages of Jiminny

Jiminny offers superior live coaching capabilities compared to Gong Core
Unlike Gong Core, Jiminny provides unique live coaching functionality allowing managers to join video calls without disrupting customers. This is particularly valuable for teams focused on new hire onboarding and immediate feedback delivery.
Jiminny provides more extensive CRM integration options than Gong Core
While Gong Core focuses on Salesforce and Hubspot, Jiminny supports additional CRM platforms including Pipedrive, Zoho CRM, and Close. This makes it more suitable for organizations using these alternative CRM solutions.
Gong  Product Logo

Advantages of Gong

Gong Core is significantly more powerful at core functionality than Jiminny
While Jiminny offers solid conversation intelligence capabilities, Gong Core delivers superior functionality across call capture, analysis, and insights. This is particularly valuable for enterprise sales teams needing deep analytical capabilities to understand customer interactions and improve deal execution.
Gong Core offers superior customization capabilities compared to Jiminny
Unlike Jiminny's more limited customization options, Gong Core allows extensive customization of the platform to align with specific organizational processes, CRM setups, and business contexts. This is crucial for large sales organizations with complex, unique sales processes.
Gong Core provides a more polished user interface than Jiminny
While Jiminny offers an unclustered interface, Gong Core delivers a more refined look and feel with quick-loading views despite handling complex information. This makes it easier for sales teams to navigate and utilize the platform effectively.
Gong Core excels at ease of use compared to Jiminny
Following setup, Gong Core provides a more intuitive experience than Jiminny for recording and reviewing calls, AI-driven feedback, and coaching. This is particularly beneficial for organizations with large sales teams requiring consistent user experience.

Jiminny is best for

  • Businesses with global sales teams seeking AI-driven coaching and customizable deal risk monitoring
  • Who need customizable deal risk monitoring across different regions or verticals
  • And/or who need comprehensive team performance analytics with AI-driven insights

Gong is best for

  • Businesses with mature enterprise sales teams and expert RevOps seeking data-driven performance improvement
  • Who need to scale best practices across teams through systematic coaching
  • And/or who need data-driven forecasting and early risk detection in complex deals

Jiminny is less good for

  • Businesses with a need for real-time sales coaching during calls, as Jiminny lacks real-time battle cards and monologue warnings
  • Who need comprehensive revenue forecasting capabilities, as the platform only offers basic pipeline review and engagement tracking
  • And/or who need automated prospecting capabilities, as the platform lacks lead search and automated outreach features

Gong is less good for

  • Businesses without a data-driven sales culture or expert RevOps team will struggle to maximize value
  • Businesses with limited technical resources, as setup requires significant RevOps expertise and professional services support
  • Who need broad CRM integration options beyond Salesforce and Hubspot
  • And/or who need top-of-funnel prospecting and outreach capabilities

Gallery

Jiminny logoJiminny
Jiminny screenshot
Gong  logoGong
Gong  screenshot

Pricing, features & ratings

Jiminny logo

Jiminny

Starting at

$83

user / month

Billed monthly

Pricing calculatorVisit Website
Stackfix Verdict
Functionality
7

Functionality

7/10

<p>Jiminny seems to cover the basics of AI-driven conversation intelligence very well and adds a nice layer of hands-on coaching by sales managers/enablement through focused feedback covering what's going well and the improvement areas. Top-of-funnel is well covered with a wealth of dialer integrations, and there is an element of deal forecasting though perhaps not as strong as others in the market.</p>
8

Functionality

8/10

<p>Gong does a great job of capturing data, and anchoring it in business context. Understanding customers and revenue goes beyond simply tracking activity and into following the pipeline via customers' business priorities. You can seamlessly offer and request feedback and coaching on customer meetings and sync forecast updates in both directions with your CRM.</p>
Ease of Use
5

Ease of Use

5/10

<p>We have not tried the platform directly but it looks from screenshots and videos like it should be intuitive and without a very steep learning curve.</p>
9

Ease of Use

9/10

<p>Following a good setup, the platform is intuitive to use - for recording and reviewing calls, manual and AI-driven feedback, providing coaching and popup battlecards triggered by words/phrases that matter to your organisation.</p>
Look and feel
5

Look and feel

5/10

<p>We have not trialled the platform directly; from published screenshots it looks uncluttered and pleasant.</p>
8

Look and feel

8/10

<p>There is a lot of information on screen at any time, but the layout never feels heavy or busy. Loading new views is quick.</p>
Customisability
7

Customisability

7/10

<p>You can customize the themes and topics that go into the automatic call scoring process. This is typically based around your sales team scorecard - you can create rules for the scorecard and define the rules based on Themes, Topics and Triggers - for example "on Discovery calls, reps should implement MEDDPICC"</p>
10

Customisability

10/10

<p>You can customize most of the platform to be relevant to your organization's processes, CRM set-up and business context.</p>
Ease of Setup
5

Ease of Setup

5/10

<p>Jiminny does not offer a free tier or a free trial so we have not experienced any setup directly. From the help center we understand that there will be a 'managed' process, run between your Admin users and Jiminny's customer success team.</p>
2

Ease of Setup

2/10

<p>Realistically you will need expert help from your in-house RevOps experts and from Gong's professional services team to get up and running. While they state 2 hours to start, it's likely to take some days / weeks to hone the experience perfectly to the needs of a serious sales team. Especially given role hierarchies and permissions across different levels of the organisation.</p>
Customer Support
6

Customer Support

6/10

<p>The help center is well written for reading by sales reps. We would expect that larger issues would be handled between Admins and customer success.</p>
5

Customer Support

5/10

<p>In most cases, it would be Admin users (typically RevOps team members) who would contact Gong for support. We would expect most organisations to have their own internal training for managers and reps. We have not tested the tech support directly.</p>
Integratability
7

Integratability

7/10

<p>Jiminny offers the usual CRM and video conferencing integrations and an outstanding number of dialer integrations for top-of-funnel activity and outreach. One thing to note is that a CRM integration is necessary to get set up with Jiminny.</p>
6

Integratability

6/10

<p>Other platforms offer more integration options for CRMs, which is the key driver here. That said, sales organizations using Gong would typically be using Salesforce or Hubspot, which are covered.</p>
Ease of Migration
6

Ease of Migration

6/10

<p>You can easily share meeting recordings with your organisation and externally with customers.</p>
6

Ease of Migration

6/10

<p>You can share and download meeting recordings, and download transcripts and insights.</p>
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