| Functionality | 6 <p>Join offers some of the functionality most SMBs will need for hiring. This includes multi-posting to 10+ job boards, native online assessments, pre-screening questions, and interview kits. It also has an excellent Chrome Extension for adding candidates from LinkedIn. However, it does lack some core functionality such as interview scheduling, CV parsing, and reporting functionality. </p> | 7 <p>Loxo offers nearly all functionality that an SMB will need: email automation, a career site builder, CV parser, interview scorecards etc.) The most notable functions which is missing is candidate assessments which can incur the user extra costs should they wish to conduct such assessments.</p><p>AI sourcing features are particularly strong. New features now allow you to see why the AI has chosen to source a particular candidate.</p> |
| Ease of Use | 10 <p>Due to its lightweight nature, Join has the gentlest learning curve out of the ATS's we've come across. It is highly intuitive and easy to use.</p><p>The only minor quibble we have is the ability to drag and drop stages in the interview pipeline. </p> | 8 <p><span style="color: rgb(0, 0, 0);">Loxo has a simple and easy-to-use interface. We estimate an average start-up employee would require around 2 hours minimal guidance to master all the key functionalities of the product.</span></p><p><span style="color: rgb(0, 0, 0);">Most functions and processes are easy to find and intuitive. Some more complex workflows can feel unnecessarily long-winded. For example, when adding custom questions to an application form, first a form must be created with all custom questions you wish to add and then this form can be added to your original application form. However, there are very few features like this.</span></p> |
| Look and feel | 9 <p>JOIN has a modern, attractive and uncluttered interface with fast load times which makes it a joy to use.</p> | 8 <p>Loxo is not stunning but it is, visually, more than acceptable. </p><p>The loading times between pages are also fast (~1 second) creating a frictionless UX.</p> |
| Customisability | 5 <p>Join offers less customisation than more heavyweight ATS's. For example, you can't delay emails to candidates, add team members to specific roles to help with hiring, or add more than one question type to interview kits.</p><p>However, it provides standard levels of customisability for job application forms and interview pipelines. </p> | 7 <p>Loxo offers most of the customisations than any SMB will need. These include: customisable scorecards, interview pipelines, application forms (with plenty of question types), custom reporting functions and customisable outreach campaigns. However, some of these customisations are particularly extensive. For example, there is not option to an overall score to a candidate via the scorecard functionality and the careers page only offers basic customisations.</p> |
| Ease of Setup | 10 <p>Join offers a free plan that doesn't require speaking to sales to gain access and upgrading also doesn't require speaking to sales. The platform is highly intuitive; completing basic setup takes <10mins. Fully customizing key features takes approximately 1 business day.</p> | 9 <p>Loxo offers a free plan and purchasing doesn't require you to speak to sales. Completing basic setup takes <30mins and fully customizing key features takes approximately 1 business day.</p> |
| Customer Support | 8 <p>Join provides good self-serve materials, and although support is only available via email, they responded to our queries within minutes.</p> | 10 <p>Customer service as Loxo is exceptional. E<span style="color: rgb(0, 0, 0);">mail, phone and video support is all offered, as well as, dedicated onboarding and setup consultations. A personalised Q&A is available via in-app, live chat with friendly, human agents who offer helpful response within minutes during business hours. </span></p><p><br></p><p>The self-service materials also have great depth and quality. Loxo's knowledge base and training centre a offers videos and articles with step-by-step instructions about how to use specific functions, as well as, tips about best practices to maximise Loxo's capabilities.</p> |
| Integratability | 3 <p>Join only has pre-built integrations with 2 of the key HRISs (Personio and Factorial) and has no integrations with any e-sign or background check tools. However, it does have an API for custom integrations.</p> | 6 <p>Loxo offers API that allows users to build desired integrations where necessary. However, they do not integrate with many third party hiring products. For example, they lack assessment software, background checks and HRIS integrations. Furthermore, some integrations are limited. For example, the integration with Zoom only allows you to click a 'join meeting' button. You cannot create or attend meetings through the Loxo UI.</p> |
| Ease of Migration | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> | 8 <p>Key data is available self-serve via the analytics dashboard. Custom metrics can be created and viewed on the same dashboard. This data can be exported to a CSV file self-serve.</p> |
