| Functionality | 6 <p>Join offers some of the functionality most SMBs will need for hiring. This includes multi-posting to 10+ job boards, native online assessments, pre-screening questions, and interview kits. It also has an excellent Chrome Extension for adding candidates from LinkedIn. However, it does lack some core functionality such as interview scheduling, CV parsing, and reporting functionality. </p> | 9 <p>Ashby offers all functionality that most SMBs will need for hiring. In addition to core ATS features (track applicants over a pipeline, create job ad, Pinpoint also allows you to build fully automated workflows, highly customisable interview templates and scorecards, job requisition flows and more.</p><p>Only features missing are the ability to send email sequences to nurture talents, and any AI-powered features.</p> |
| Ease of Use | 10 <p>Due to its lightweight nature, Join has the gentlest learning curve out of the ATS's we've come across. It is highly intuitive and easy to use.</p><p>The only minor quibble we have is the ability to drag and drop stages in the interview pipeline. </p> | 7 <p>Because of the extensive customizability, there is a learning curve to determine where to set up different templates to assemble a complete hiring and interview pipeline. An average startup employee would require at least half a day and some guidance to master all the key functionalities.</p><p>But beyond the initial curve, Pinpoint is user-friendly and straightforward to navigate, with fully automated workflows saving significant time. The only quibble we have is a lack of Kanban view to view candidates on a visual pipeline.</p> |
| Look and feel | 9 <p>JOIN has a modern, attractive and uncluttered interface with fast load times which makes it a joy to use.</p> | 9 <p>Pinpoint's interface is beautiful and eye-catching with fast loading times, with a graphical design that makes it a joy to use. </p> |
| Customisability | 5 <p>Join offers less customisation than more heavyweight ATS's. For example, you can't delay emails to candidates, add team members to specific roles to help with hiring, or add more than one question type to interview kits.</p><p>However, it provides standard levels of customisability for job application forms and interview pipelines. </p> | 9 <p>Pinpoint allows you to create highly tailored experiences for candidates and your hiring team.</p><p>You can customize the interview pipeline, careers site, email templates, scorecards, and interview kits to very granular levels e.g. assigning weights to different skills you're assessing for candidate scorecards.</p><p>You can even rearrange candidate widgets for personalized views.</p> |
| Ease of Setup | 10 <p>Join offers a free plan that doesn't require speaking to sales to gain access and upgrading also doesn't require speaking to sales. The platform is highly intuitive; completing basic setup takes <10mins. Fully customizing key features takes approximately 1 business day.</p> | 4 <p>Pinpoint doesn't offer a free trial and requires speaking to sales before making a purchase due to their custom pricing model. Due to the extensive customizability the platform provides, completing basic setup would take 30-60mins. Fully customizing the platform takes approximately 1 week.</p> |
| Customer Support | 8 <p>Join provides good self-serve materials, and although support is only available via email, they responded to our queries within minutes.</p> | 8 <p>Pinpoint offers 24/7 (weekdays only) in-app support with live human agents. Our testers always get a response within a few minutes, and found the team to be friendly, helpful, and willing to go above and beyond. However, users we've interviewed have also complained that instead of being given meaningful time by their support team, they are only sent links to videos.</p> |
| Integratability | 3 <p>Join only has pre-built integrations with 2 of the key HRISs (Personio and Factorial) and has no integrations with any e-sign or background check tools. However, it does have an API for custom integrations.</p> | 8 <p>Pinpoint offers pre-built integrations with most relevant third-party tools SMBs will need, covering key areas like HRIS, assessments, background checks, e-sign tools, and video interviews. It also offers an API for custom integrations.</p> |
| Ease of Migration | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> |
