Lattice and Small Improvements serve distinctly different market segments in the performance management space. Lattice is better suited for larger organizations requiring comprehensive performance management capabilities, sophisticated analytics, and advanced goal tracking. Its broader feature set and robust OKR framework make it ideal for companies needing detailed performance insights and organizational alignment. Small Improvements, conversely, excels for SMBs and startups prioritizing ease of use and regular manager-employee communication, with outstanding 1:1 management capabilities and intuitive interface design. While both platforms handle core performance management functions well, their strengths align with different organizational needs and scales.
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Lattice vs Small Improvements - Comparison 2025
Lattice vs. Small Improvements
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Lattice
Lattice is significantly more comprehensive in functionality than Small Improvements
Lattice offers superior OKR and goal management compared to Small Improvements
Lattice has better performance analytics and visualization tools than Small Improvements
Advantages of Small Improvements
Small Improvements has superior ease of use compared to Lattice
Small Improvements excels at 1:1 meetings management compared to Lattice
Small Improvements offers better customer support than Lattice
Lattice is best for
- Businesses with complex performance management needs seeking an intuitive, comprehensive solution
- Businesses with established OKR frameworks and goal-setting processes
- Who need to run sophisticated 360-degree feedback programs
- And/or who need advanced 1:1 meeting management capabilities
Small Improvements is best for
- Businesses with lean teams seeking an intuitive, manager-driven performance management platform
- Businesses with managers who need to handle performance reviews without dedicated HR support
- Who need an exceptional 1:1 meeting and feedback system
- And/or who need streamlined 360-degree feedback capabilities
Lattice is less good for
- Businesses with simple performance needs who want quick, recurring review automation
- Businesses with basic performance management needs who want a lightweight, straightforward solution
- Who need quick-glance performance dashboards for daily reporting
- And/or who need extensive integration options beyond basic HRIS connections
Small Improvements is less good for
- Businesses with complex performance tracking needs requiring detailed metrics and customization
- Businesses with dedicated HR departments requiring advanced controls and comprehensive performance analytics
- Who need extensive integration capabilities with their existing tech stack
- And/or who need advanced compensation management tied to performance
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Lattice
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Pricing, features & ratings
 Lattice Starting at $11user / month Billed monthly |  Small Improvements |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 9 <p>Lattice is a top-tier Performance Management platform that packs extensive features and AI tools throughout its system. While it excels in most areas, it lacks some quality-of-life features found in competing platforms - most notably, pre-built pulse surveys that are ready for immediate use.</p> | 7 <p>Small Improvements provides engaging, intuitive performance management tools well-suited for most SMBs. While it lacks features like detailed performance metrics tracking, AI-assisted analysis, compensation reviews, granular goal-to-objective linking, and performance improvement plans, it excels in usability and functionality focused on frequent manager-driven reviews rather than broad HR initiatives. Exceptionally well designed anytime feedback, 1:1 meetings, and pulse surveys features in particular aid in use by managers instead of requiring dedicated HR resources to manage.</p> |
| Ease of Use | 8 <p>Lattice's consistent interface design helps users get up to speed quickly. The personalized landing page gives immediate access to tasks, goals, and key information. Once users master 1-2 modules, they can easily navigate the rest of the platform. A standout feature is the guided workflow that walks users through outstanding tasks via an information-rich yet well-designed interface. For administrators, expect a somewhat steeper learning curve due to the platform's extensive functionality.</p> | 9 <p>Small Improvements delivers exceptional day-to-day usability. During testing, we found the platform particularly easy and enjoyable for both employees and managers, with an interface that effectively guides users to appropriate tasks and provides clear direction when setting up new workflows.</p><p>For example, creating a new 360 review involves a simple vertical scrolling interface with distinct card sections for selecting templates, review audiences, scheduling, and other options.</p><p>The admin view proved highly intuitive—something most team managers could likely configure and manage independently when needed.</p> |
| Look and feel | 9 <p>Lattice offers intuitive interfaces for both managers and end users. Managers and team members enjoy a professional, visually appealing platform with consistent design across all modules. HR executives and administrators benefit from a clean, comprehensive console that remains visually engaging even during long sessions. However, a few pages (like the Explorer and personal development sections) suffer from visual clutter and feel more complex than the rest of the platform.</p> | 10 <p>Small Improvements features excellent design with an intuitive user experience. Its attractive interface uses consistent card layouts throughout all pages, creating a polished look. The system maintains this consistency even in complex areas like surveys and reviews by using a guided approach.</p><p>The warm color palette and friendly illustrations make the platform approachable, though some larger companies might prefer a more traditional business appearance. Our only minor issue was with occasional dense text on some cards, which can be slightly harder to read.</p> |
| Customisability | 7 <p>Lattice provides standard visual customization options including logos and themes.</p><p>Where it truly excels is in its extensive data configuration capabilities, allowing administrators to load chosen datasets into an explorer tab for further analysis and visualisation.</p><p>Each feature page also includes multiple data views, complemented by the dedicated explorer for creating custom visualisations.</p><p>However, Lattice's customisation capabilities are somewhat limited when it comes to documents, forms, and surveys compared to some competitors like ThriveSparrow which offers extensive visual and structural changes to their review forms.</p> | 4 <p>Small Improvements offers limited customization, with minimal options for changing branding, appearance, data visualizations, and page layouts.</p><p>While the cohesive user experience typically comes at the expense of customizability, we expected more flexibility within the platform's feature set.</p> |
| Ease of Setup | 8 <p>Lattice provides a smooth onboarding process with helpful guided walkthroughs and a well-designed trial account. The pre-populated sample data effectively demonstrates all platform functions and serves as a setup guide. During testing, we had accounts running and surveys deployed within a day—suggesting most organizations could be operational just as quickly. One area for improvement is Lattice's integration capabilities, which are only slightly above average and might limit data importing options.</p> | 10 <p>Small Improvements provides exceptional setup and onboarding. Our testing began with a generous 30-day free trial before even booking a demo. This offered immediate access to a populated sandbox with multiple employee viewpoint toggles.</p><p>After just 45 minutes exploring the sandbox, we could confidently navigate the platform, load information, and set up initial reviews within the first few hours. User onboarding is straightforward, with most organizations able to implement their first reviews and recurring surveys within a day. Becoming proficient with the platform takes only an additional day or two.</p> |
| Customer Support | 5 <p>We found Lattice's chat support bot to be easily accessible with a single click. However, its effectiveness is limited by one significant drawback: conversations don't persist when users navigate between pages, forcing them to restart their support queries with each page change.</p> | 7 <p>We liked the clean and easy to access customer service tab on the platform, offering a chat bubble in the bottom right corner that pulled up several options.</p><p>When we opted to chat, we found a much appreciated label of when support would next be online. When prompted with a question on implementing a feature we weren't sure was available, an AI chatbot responded with some relevant resources. From there, users have the option to then connect to a human.</p><p>In testing, we got a response within an hour of opting to connect to a human.</p> |
| Integratability | 6 <p>Whilst not the most extensive in the category, Lattice offers a decent suite of native integrations. These span your typical top HRIS platforms plus a few across ATS, communication, IAM, background checks, and benefits.</p><p>We would have liked to have seen some native integrations for project management software like Jira, having to instead rely on their API.</p> | 5 <p>Small Improvements offers a limited set of native integrations, connecting primarily with common HRIS platforms and Slack for communication. While they provide a Single-Page Application based on a REST API that allows developer teams to connect data with your HRIS, organizations seeking extensive yet ready-to-use connectivity may find integration capabilities challenging.</p> |
| Ease of Migration | 5 <p>Due to the limited number of native integrations, Lattice only connects and exports through the typical formats of PDF, CSV, and pushing to Slack amongst others.</p> | 5 <p>Small Improvements offers standard data export options, including CSV and PDF formats, along with basic sharing capabilities via link, email, and Slack. There are no exceptional or standout features in its exportability functions.</p> |
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