Functionality | 8 <p>Lever offers most functionality SMBs will need for recruiting. Besides essential ATS features like job posting, interview scheduling, and candidate tracking, Lever also allows you to nurture candidates with email sequences, review applications in bulk, create interview kits and scorecards and more.</p><p>However, it lacks some advanced features like buffer times for interview scheduling. </p> | 6 <p>Rippling's ATS can only used as an add-on to its HRIS. Together, they provides seamless sync between people and recruiting data, enabling real-time visibility into open and filled positions. The platform allows for management of headcount plans and compensation bands, and offers advanced analytics capabilities.</p><p>However, its ATS alone lacks some features key for handling high hiring volumes, such as a CV parser and candidate self-scheduling for interviews. </p> |
Ease of Use | 7 <p>Despite Lever's rich functionality, users we've spoken to consistently agreed that Lever's primary strength is that it's intuitive, user-friendly, and takes no time to locate key information. </p><p>It takes significantly less time to train team members to become proficient with the platform compared to other heavy-weight ATS's like Greenhouse. </p> | 7 <p>Rippling's ATS is generally user-friendly and straightforward to navigate. However, there is a learning curve for reporting and building automation workflows, especially across HR+ATS modules.</p> |
Look and feel | 4 <p>Lever has a slightly dated and plain appearance compared to other ATS. Its interface can feel overwhelming at times, with information densely packed onto the screen and minimal color coding to distinguish different elements.</p> | 6 <p>Rippling is visually acceptable, but we find that the layout can be a bit overwhelming at times. Page load times are acceptable. </p> |
Customisability | 7 <p>Lever offers good levels of customisability across data fields, interview stages, job application forms, and more.</p><p>However, it lacks the ability to fully customise your careers page beyond basic stylistic changes, unless your purchase their careers site builder add-on.</p> | 6 <p>Rippling offers less customisation than specialised ATS's. For example, you can't schedule buffer times between interviews, or enable file upload on job application forms.</p><p>However, it provides standard levels of customisability for other aspects like creating career pages and interview pipelines. </p> |
Ease of Setup | 5 <p>Lever does not offer a free trial and making a purchase requires speaking to sales due to their custom pricing. However, Lever has a very intuitive and user friendly interface making basic setup not very time-consuming; <30mins. Fully customizing key features takes <1 week.</p> | 5 <p>Rippling doesn't offer a free trial and requires you to speak to sales before making a purchase. The ATS is user-friendly making basic setup relatively simple compared to other ATSs; <30mins to complete. Some key features have a learning curve, therefore, fully customizing takes <1week.</p> |
Customer Support | 8 <p>Lever provides excellent customer support. They offer friendly and helpful support with email response times under 15 minutes. The help centre is reported to be of high quality.</p> | 5 <p>Rippling's customer support seem somewhat inconsistent. We found it frustrating to deal with Rippling's AI chatbot in order to live chat with a human agent. Users we've interviewed also report having salesy account managers.</p><p>On the flip side, we've also had positive reviews of Rippling's support team being very hands-on and willing to help,</p> |
Integratability | 9 <p>Lever offers 360 integrations covering a wide range of tools including HRIS, assessments, background checks, e-sign tools, and video interviews. It also has an API for custom integrations.</p> | 7 <p>Rippling has a rich integrations ecosystem with 500+ pre-built integrations, which includes 8 free job boards and 25k premium job boards. However, it crucially lacks integrations with candidate assessment tools and video interview tools. </p><p>It does offer an API for custom integrations.</p> |
Ease of Migration | 8 <p><span style="color: rgb(9, 9, 11);">Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </span></p> | 8 <p>Rippling allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p> |