| Functionality | 8 <p>Lever offers most functionality SMBs will need for recruiting. Besides essential ATS features like job posting, interview scheduling, and candidate tracking, Lever also allows you to nurture candidates with email sequences, review applications in bulk, create interview kits and scorecards and more.</p><p>However, it lacks some advanced features like buffer times for interview scheduling. </p> | 7 <p>Workable offers most features required for low-volume hiring, including creating job openings, posting to job boards, tracking candidates, and setting up interview processes.</p><p>It also has some additional useful features such as an integrated HRIS and native video interviews & assessments. However, for high-volume hiring, its automation, reporting, and career site/job posting features are notably weaker than competitors. </p> |
| Ease of Use | 7 <p>Despite Lever's rich functionality, users we've spoken to consistently agreed that Lever's primary strength is that it's intuitive, user-friendly, and takes no time to locate key information. </p><p>It takes significantly less time to train team members to become proficient with the platform compared to other heavy-weight ATS's like Greenhouse. </p> | 8 <p>Workable is straightforward and easy to use. The learning curve is gentle. An average SMB employee should be able to master key functionalities within 30 minutes with minimal guidance. However, some workflows are slightly less intuitive than competitors, such as setting up automations in a separate "Settings" section rather than within the hiring workflow. </p> |
| Look and feel | 4 <p>Lever has a slightly dated and plain appearance compared to other ATS. Its interface can feel overwhelming at times, with information densely packed onto the screen and minimal color coding to distinguish different elements.</p> | 6 <p>Workable's interface is visually acceptable but pages take 2 seconds to load, which is slower than some competitors. </p> |
| Customisability | 7 <p>Lever offers good levels of customisability across data fields, interview stages, job application forms, and more.</p><p>However, it lacks the ability to fully customise your careers page beyond basic stylistic changes, unless your purchase their careers site builder add-on.</p> | 6 <p>Workable gives you the usual customization options—like adding custom data fields, tweaking interview pipeline stages, and building your own reports.</p><p>That said, its flexibility has limits when it comes to career pages, candidate scorecards, and application forms. For example, on scorecards, you’re stuck with just three predefined scoring options: “Definitely,” “Yes,” or “No.”</p> |
| Ease of Setup | 5 <p>Lever does not offer a free trial and making a purchase requires speaking to sales due to their custom pricing. However, Lever has a very intuitive and user friendly interface making basic setup not very time-consuming; <30mins. Fully customizing key features takes <1 week.</p> | 7 <p>Workable offers a free trial without needing to speak to sales first, however, you do need to speak to sales before making a purchase. It takes <30mins to complete basic setup (posting first job opening, adding hiring team members, configuring basic hiring stages). Workable being straightforward and easy to use makes fully customizing key features very intuitive, taking approximately 1 business day.</p> |
| Customer Support | 8 <p>Lever provides excellent customer support. They offer friendly and helpful support with email response times under 15 minutes. The help centre is reported to be of high quality.</p> | 7 <p>Workable provides in-app live chat with human agents. However, when tested, agents weren't particularly helpful/ knowledgeable.</p><p>On the positive side, we find their help centre to be of high quality. </p> |
| Integratability | 9 <p>Lever offers 360 integrations covering a wide range of tools including HRIS, assessments, background checks, e-sign tools, and video interviews. It also has an API for custom integrations.</p> | 8 <p>Workable offers 143 integrations with most relevant 3rd party tools across background checks, assessments, SSO, HRIS, etc. It also connects to 20 free job boards and 107 premium job boards, and has an API for custom integrations.</p> |
| Ease of Migration | 8 <p><span style="color: rgb(9, 9, 11);">Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </span></p> | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> |
