| Functionality | 4 <p>It has most of the core notetaker functionality but lacks key features like an in-app AI assistant. If your team doesn’t use Slack, you'll need to rely on custom templates and sections instead. Additionally, there’s no advanced filtering, so you're limited to keyword search.</p> | 3 <p>Tactiq lacks audio capture and requires videos to be imported via link, so there’s no playback with synchronised word highlighting or other advanced features. It offers good functionality for AI notes with custom templates and workflows.</p> |
| Ease of Use | 4 <p>The setup is quick and straightforward. However, if you'll be using AI summaries and notes frequently, you'll need to switch between Slack and the app, as it doesn’t have an in-built AI assistant. While custom templates can be created for summaries, you'll have to either regenerate the entire summary or copy/paste sections to add new ones from the AI assistant.</p> | 6 <p>Tactiq is easy to set up and start transcribing. Custom templates are simple to create, and the workflow creator is straightforward to use. The dashboard also has quick action buttons for adding meetings to spaces and sharing them via email, link, or to an integration.</p> |
| Look and feel | 6 <p>The user interface is generally clean, and navigation is easy. However, the meeting view feels a bit overcrowded, not making optimal use of available space, and requires scrolling through the highlights section, which is small (though this can be adjusted with three layout options). The summary, insight, and context pages are basic and could be improved for better readability and organisation.</p> | 5 <p>The user interface is clean and fairly basic, as it lacks audio and video capturing features. The majority of the interface is for adding comments, tags, and labels, making it more like an advanced notes app.</p> |
| Customisability | 7 <p>MeetGeek offers excellent customisation for meeting notes, allowing you to create custom templates for summaries and set up KPIs with min-max values to capture insights during meetings. It also provides above-average control over which sections of the meeting notes are shared with participants, with options for internal, customer, or public views, as well as controls on whether the notes can be edited.</p><p><br></p><p>Additionally, there’s strong customisation of the bot, and email summaries can be tailored with your own branding and messages.</p> | 8 <p>Custom templates can be set up in Tactiq, and for finer control, the workflow creator allows you to review and edit meeting information step by step. The workflow offers options such as:</p><ul><li>Save to a space</li><li>Add a label</li><li>Share to integration</li><li>Review before proceeding</li><li>Yes/no condition</li><li>AI: Write your own prompt</li></ul> |
| Ease of Setup | 7 <p>Self-serve, no sales calls. Comes with predefined KPIs and guided input boxes for note templates. Basic setup takes 10-15 minutes. Workflows require Zapier but lack a rich library of Zapier templates, taking 1-2 hours. Requires Chrome extension.</p> | 6 <p>Self-serve, no sales calls. Editable note templates ("Kits") with guided input boxes for creation. Basic setup takes 10-15 minutes. Native workflow builder allows workflows in 30-40 minutes. Requires Chrome extension.</p> |
| Customer Support | 6 <p>Has a help centre and an AI-powered chatbot that answers questions about the platform, with an option to speak to a human agent during their business hours.</p> | 7 <p>Has a help centre with nearly 100 self-help articles and an inbuilt AI chatbot to answer questions. You can also chat with a human agent during business hours, with responses typically within a few minutes.</p> |
| Integratability | 7 <p>Integrates with most major software and features an in-built workflow creator, allowing you to automatically share meetings and highlights with an optional "name contains ____" filter to send them to your selected integration.</p> | 7 <p>Tactiq has built itself strong suite of integrations. Our favourites include AI creating tickets of in Linear, updating knowledge bases on Notion and sharing insights in Slack. </p> |
| Ease of Migration | 6 <p>Meetings can be shared via email or link, with access controls on the link. Clips and highlights can also be created and shared.</p><p><br></p><p>Captions can be downloaded in .srt format, the transcript in .docx or .xlsx, and the video in .mp4 format.</p> | 4 <p>Tactiq cannot capture audio or video, so only the transcript and notes can be exported. These can be downloaded in .pdf or .txt format, or shared via link, email, or through quick share options for integrated apps.</p> |
