| Functionality | 8 <p>It offers strong core AI notetaker functionality, capturing audio/video and providing insights through custom templates or its AI assistant. It also includes advanced features tailored for candidate interviews, such as side-by-side comparisons and detailed reporting on engagement and meeting stats.</p> | 6 <p>It has most of the common AI notetaker functionalities for recording meetings and generating customisable AI notes, along with bilingual transcription and translation. However, during testing, we found it lacks reliable insights across multiple meetings, as the AI assistant struggled with basic questions when asked to summarise several meetings.</p> |
| Ease of Use | 8 <p>It’s easy to set up and use. The custom templates are simple to configure, and the summary can be regenerated with a single click. The assistant offers good controls to customise the output format. Interview comparisons are easy to view by selecting two interviews, and the "Views" are straightforward to set up for generating interview reports.</p> | 6 <p>Setting up and transcribing is easy, with buttons on the home page for instant recording, file uploads, online meetings, and screen recording. Within meetings, there are quick-send options for sharing notes to integrations. Overall, the general functionalities are straightforward and easy to use.</p> |
| Look and feel | 8 <p>The user interface is polished and well-designed, avoiding feature overload on any page. Notes and transcripts can be viewed side by side, making efficient use of space to display notes, video, and transcript together. The comparisons page is tidy, presenting side-by-side comparisons clearly by keeping the topic on one line with the two comparisons displayed below. The "Views" page is well-organised, with filters at the top, results displayed compactly, and charts neatly arranged on the side.</p> | 6 <p>The interface is modern and tidy, with meetings displayed in a compact view on the dashboard, providing a clear overview. There are a few visual bugs, such as components overflowing from their container and red underlines for correctly spelled words in the transcript. The AI assistant is hidden behind an icon and pops out when needed, while the sidebar hides when not in use. The app makes good use of space, displaying notes in a large area to minimise scrolling.</p> |
| Customisability | 9 <p>The templates offer detailed control over how summaries are generated, allowing custom setups for identified topics. Both the summaries and AI assistant responses are highly customisable. The "Views" page provides advanced filtering options and extensive control over creating reports, making it easy to find meetings based on topics discussed and other criteria.</p> | 5 <p>You can use your own templates for summaries, but there is limited customisation for who the meetings should be automatically sent to, and for the meeting bot, particularly in terms of which meetings it should auto-join.</p> |
| Ease of Setup | 8 <p>Self-serve, no sales calls. Easy setup for ATS, Calendly, and calendar integrations. Basic setup takes 10-15 minutes. Native workflow builder is intuitive, enabling advanced workflows in 30-40 minutes.</p> | 6 <p>Self-serve for basic tiers; enterprise setup requires booking demos. Comes with nearly 30 note templates, customizable but without guided input boxes. Basic setup takes 10-15 minutes. Advanced workflows require Zapier but lack a rich library of Zapier templates, taking 1-2 hours.</p> |
| Customer Support | 6 <p>Has a great Help Centre with a search feature for in-depth self-help articles. Support is available via email, with responses typically within 24 hours.</p> | 4 <p>It has a help centre with a wide range of self-help articles and a short introductory video. There is no AI agent for answering questions, and to contact support, you must submit a form. Responses are typically provided within 24 hours.</p> |
| Integratability | 6 <p>It integrates with major scheduling tools like Calendly, Google Calendar, and Outlook, as well as ATS platforms such as Ashby, Greenhouse, and Lever, among others. Some Zapier integrations are also available.</p> | 8 <p>It integrates with 20+ major software platforms for CRMs, collaboration, storage, and more. Additionally, it offers native iOS and Android apps, as well as a Chrome extension.</p> |
| Ease of Migration | 6 <p>Meetings and "Views" (their version of reports) can be shared via email or link with access controls. Notes and transcripts can be copied, transcripts can be downloaded as PDFs, and video recordings are also available for download.</p> | 8 <p>Meetings can be shared via a link with access controls, including options for public sharing or password protection. It also offers quick send options to export to documents (e.g., Notion, Google Docs), CRMs, messaging platforms (e.g., Slack, Microsoft Teams), and cloud storage services (e.g., Google Drive, Dropbox).</p> |
