| Functionality | 3 <p>Onfolk focuses on only offering core HR and payroll functionality that UK SMBs will need. <span style="color: rgb(9, 9, 11);">This means compared to most HR platforms, Onfolk lacks a lot of functionality natively, such as performance management, surveys, time-tracking etc. </span></p><p>Onfolk also doesn't seem to have pre-built integrations with 3rd party tools in these categories.</p> | 5 <p>Workable’s strength lies in its seamless integration with the Workable ATS, making it a great option for companies already using their recruiting platform. As a standalone HRIS, however, it focuses on core HR functionality like time-off management and onboarding. While it covers the basics well, it lacks some features SMBs might find valuable, such as time tracking, engagement surveys, and performance review management.</p> |
| Ease of Use | 9 <p>Partly due to its limited functionality, we found navigating Onfolk intuitive and straightforward. Its payroll module is especially intuitive - an average SMB employee without HR/ payroll background should be able to master the platform and run payroll in under 30 minutes.</p> | 8 <p>Workable has an easy-to-use system with a clear layout. Setting up new processes and policies is set up in a logical order, with tutorial videos often provided to assist users. An average SMB employee would require around an hour and minimal guidance to master the product.</p> |
| Look and feel | 5 <p>We find Onfolk's interface rather plain and dull compared to competitors. It also has acceptable page load times.</p> | 7 <p>Workable has a pleasant look, with a simple layout and decluttered design. We experienced fast load times when navigating between pages.</p> |
| Customisability | 6 <p>Onfolk offers standard levels of customisability. You're able to customise data fields, build custom reports and edit workflow checklists.</p><p><span style="color: hsl(var(--foreground));">It lacks the deeper customisability offered by more mature HRIS (e.g. Rippling, Deel), such as creating complex workflows with branching logic and approval chains. </span></p> | 7 <p>You can customise most things on Workable, from entities and office locations, to data fields and report filters.</p><p>We found, however, that it lacks the deeper customisability offered by more mature HRIS (e.g., Rippling, Deel), such as creating workflows with conditional logic.</p> |
| Ease of Setup | 6 | 6 <p>Workable does offer a self-serve free trial that doesn't require talking to sales to gain access. However, purchasing requires talking to sales first. Fully customizing and setting up the platform can be done within 1 week. Customization and setting up is simple enough to complete without assistance from an expert and more complicated processes (eg: creating custom automated workflows) can be done with help from the help center.</p> |
| Customer Support | 9 <p>Onfolk prides itself on its expert customer support team, who are members of the CIPP (Chartered Institute of Payroll Professionals) and payroll experts. This has been supported by positive early reviews from startups in our network.</p> | 6 <p>Workable has a number of customer support options. A detailed FAQ section provides considerable information. The AI-chat function was able to answer some of our questions about functionality, but struggled with more complex requests. Despite messaging during regular business hours, we were unable to speak directly with an agent on the live chat, and were faced with several hours of waiting until we heard back from an agent via email.</p> |
| Integratability | 4 <p>Onfolk only supports a handful of integrations with the most relevant third-party software, mostly in accounting, pension and benefits categories. However, it does offer an API for custom integrations.</p> | 4 <p>Although Workable allows for integration with numerous third-party products, we found that its offering among the most relevant products was less impressive. If you're looking for integration with software such as Jazz HR, Ravio, or Guideline, you'll be disappointed.</p> |
| Ease of Migration | 8 <p>Exports of key employee data are available via self-serve. <span style="color: rgb(9, 9, 11);">Export of most other data are also available via API or on request. </span></p> | 7 <p>Workable provides a number of report types that are possible to export, from payroll information, to time-off. It does not provide functionality to generate reports using information outside of its standard categories.</p> |
