| Functionality | 8 <p>Besides essential ATS features like job posting, interview scheduling, and candidate tracking, Recruitee also allows you to create fully automated workflows, build customisable career pages, interview kits and scorecards, enable self-scheduling for candidates and more.</p><p>However, it lacks advanced features like email nurturing and weighted scorecards.</p> | 8 <p>Zoho Recruit actually offers all the functionality that most SMBs will need for hiring. This includes fully automated communication & interview scheduling, quick application review & bulk actions, weighted scorecards and interview kits, and AI features. However, it has one major limitation: the inability to customize interview pipeline per job opening. </p> |
| Ease of Use | 9 <p><span style="color: rgb(9, 9, 11);">Despite its rich functionality, Recruitee has a simple, uncluttered UI that is very easy to use. Key workflows such as creating a job opening, customizing an interview pipeline and setting up automations are all very straightforward and intuitive. An average startup employee should require around an hour and minimum guidance to use the product proficiently.</span></p> | 2 <p>We found navigating Zoho Recruit to be very challenging, with key information like the interview pipeline being hard to find. E.g. clicking a job opening doesn't show the pipeline directly; it's hidden in another tab. Also, many functions open new pages, leading to multiple tabs and a cluttered experience.</p> |
| Look and feel | 7 <p>Recruitee has a simple, uncluttered and visually appealing interface - though we find it to be a bit on the plainer side. It also has fast page load times.</p> | 3 <p>We find Zoho Recruit visually unappealing, with a dated and cluttered interface although it has acceptable load times.</p> |
| Customisability | 8 <p>You can customise most things on Recruitee, from data fields, interview stages, job application forms, and more. It provides an excellent drag-and-drop careers site builder with highly customizable features.</p><p>However, it lacks the ability to customize individual interview stages with reusable templates or the layout of the platform. </p> | 5 <p>Zoho Recruit offers standard to good levels of customization for most functions like careers page, job application form, surveys, and interview scheduling. However, a major, major limitation is that you can only customize one hiring pipeline for all positions. </p> |
| Ease of Setup | 9 <p>Recruitee offers a free trial and purchasing doesn't require you to speak to sales. The platform has a simple UI that makes completing basic setup easy; <30mins. Fully customizing key features takes approximately 1 business day.</p> | 6 <p>Zoho Recruit offers a free trial and offers a free plan which doesn't require speaking to sales to gain access. Purchasing also doesn't require speaking to sales. However, the platform is difficult to navigate making completing basic setup time consuming; 30-60mins. Fully customizing key features takes approximately 1 week.</p> |
| Customer Support | 7 <p>Recruitee provides in-app live chat with friendly live human agents. However, our testers found they had to answer quite a few questions with an AI chatbot to be routed to a human, and response times are a bit slow (2 - 4 hours). On the positive side, they offer a high-quality help centre. </p> | 4 <p>We found Zoho Recruit's customer support subpar. The help center is low quality, with many articles getting more negative than positive feedback. Live chat support is available on Zoho's website, but agents aren't always super helpful and response times are slow. </p> |
| Integratability | 9 <p>Recruitee offers 120+ integrations covering a wide range of tools including HRIS, assessments, background checks, e-sign tools, and video interviews. It also connects to 2900 job boards (21 are free). It also has an API for custom integrations.</p> | 6 <p>Zoho Recruit offers similar integrations as other ATS's but is crucially missing integrations with any HRIS products. However, it does offer an API for custom integrations.</p> |
| Ease of Migration | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> | 8 <p>Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </p> |
