| Functionality | 6 <p>Rippling's ATS can only used as an add-on to its HRIS. Together, they provides seamless sync between people and recruiting data, enabling real-time visibility into open and filled positions. The platform allows for management of headcount plans and compensation bands, and offers advanced analytics capabilities.</p><p>However, its ATS alone lacks some features key for handling high hiring volumes, such as a CV parser and candidate self-scheduling for interviews. </p> | 9 <p>Teamtailor offers all the functionality that most SMBs will need for hiring. In addition to core ATS features (track applicants over a pipeline, create job ad), Teamtailor allows you to compare candidates side-by-side, create highly customisable career pages with a no-code wbe builder, nurture candidates by sending them email sequences and more.</p> |
| Ease of Use | 7 <p>Rippling's ATS is generally user-friendly and straightforward to navigate. However, there is a learning curve for reporting and building automation workflows, especially across HR+ATS modules.</p> | 9 <p><span style="color: rgb(9, 9, 11);">Despite its very rich functionality, Teamtailor is very user-friendly. Key workflows such as creating a job opening, customizing an interview pipeline and setting up automations are all very straightforward and intuitive. </span></p><p><span style="color: rgb(9, 9, 11);">An average SMB employee should require around an hour and minimum guidance to use the product proficiently.</span></p> |
| Look and feel | 6 <p>Rippling is visually acceptable, but we find that the layout can be a bit overwhelming at times. Page load times are acceptable. </p> | 10 <p>Teamtailor <span style="color: rgb(9, 9, 11);">has a vibrant, modern design and instant load times that will be an absolute joy to use, for both your hiring team and candidates. </span></p> |
| Customisability | 6 <p>Rippling offers less customisation than specialised ATS's. For example, you can't schedule buffer times between interviews, or enable file upload on job application forms.</p><p>However, it provides standard levels of customisability for other aspects like creating career pages and interview pipelines. </p> | 8 <p>You can customise most things with Teamtailor, from interview stages, job application forms, reports to widgets on the homepage. It also offers best-in-class customisability for careers pages.</p><p>The only things missing are more advanced customisability with reports and interview scheduling.</p> |
| Ease of Setup | 5 <p>Rippling doesn't offer a free trial and requires you to speak to sales before making a purchase. The ATS is user-friendly making basic setup relatively simple compared to other ATSs; <30mins to complete. Some key features have a learning curve, therefore, fully customizing takes <1week.</p> | 8 <p>Teamtailor offers a free trial without needing to speak to sales. However, to make a purchase, you have to speak to sales due to the custom pricing. It takes <30mins to complete basic setup (posting first job opening, add hiring team members, configure basic hiring stages). Fully customize key features (creating custom workflows, configuring integrations, branding the platform) takes <1week.</p> |
| Customer Support | 5 <p>Rippling's customer support seem somewhat inconsistent. We found it frustrating to deal with Rippling's AI chatbot in order to live chat with a human agent. Users we've interviewed also report having salesy account managers.</p><p>On the flip side, we've also had positive reviews of Rippling's support team being very hands-on and willing to help,</p> | 10 <p>Teamtailor provides excellent in-app customer support during UK and US hours. Our testers found it super easy to connect with human agents, who are always friendly, helpful and willing to go above and beyond.</p> |
| Integratability | 7 <p>Rippling has a rich integrations ecosystem with 500+ pre-built integrations, which includes 8 free job boards and 25k premium job boards. However, it crucially lacks integrations with candidate assessment tools and video interview tools. </p><p>It does offer an API for custom integrations.</p> | 9 <p>Teamtailor offers 350+ pre-built integrations covering key areas like HRIS, assessments, background checks, e-sign tools, and video interviews. It also connects to 32 free job boards and 100+ premium ones. It also offers an API for custom integrations.</p> |
| Ease of Migration | 8 <p>Rippling allows users to export key data data via self-serve. Export of most other data are also available via API or on request.</p> | 8 <p><span style="background-color: rgb(255, 255, 255); color: rgb(67, 67, 67);">Exports of key data (candidate, job, employee data) are available via self-serve download to CSV. Most other data are available via API are on request. </span></p> |
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