Gong Core and Salesroom serve distinctly different segments of the sales technology market. Gong Core is the superior choice for enterprise-level sales organizations with complex processes, particularly those needing comprehensive revenue operations capabilities alongside conversation intelligence. Its extensive customization options and broader functionality make it ideal for teams with dedicated RevOps support and a data-driven culture. Conversely, Salesroom excels as a specialized conversation intelligence tool, particularly suited to teams prioritizing real-time coaching and quick implementation. Its streamlined setup and focused feature set make it more appropriate for smaller teams or those specifically seeking to improve sales behaviors through AI-driven coaching.
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Salesroom vs Gong - Comparison 2025
Salesroom vs. Gong
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Salesroom
Salesroom is significantly easier to set up than Gong Core
Salesroom offers superior real-time coaching capabilities compared to Gong Core
Salesroom has a cleaner, more navigable interface than Gong Core
Advantages of Gong
Gong Core is significantly more comprehensive in functionality than Salesroom
Gong Core offers superior customization capabilities compared to Salesroom
Gong Core provides more intuitive user experience than Salesroom
Salesroom is best for
- Businesses who need real-time AI coaching during calls to improve rep performance
- Who want frictionless video conferencing and call analysis in one platform without additional subscriptions.
Gong is best for
- Businesses with mature enterprise sales teams and expert RevOps seeking data-driven performance improvement
- Who need to scale best practices across teams through systematic coaching
- And/or who need data-driven forecasting and early risk detection in complex deals
Salesroom is less good for
- Businesses preferring hands-on manager coaching over AI-driven feedback
- And/or who need mobile access to review calls and receive notifications on the go
Gong is less good for
- Businesses without a data-driven sales culture or expert RevOps team will struggle to maximize value
- Businesses with limited technical resources, as setup requires significant RevOps expertise and professional services support
- Who need broad CRM integration options beyond Salesforce and Hubspot
- And/or who need top-of-funnel prospecting and outreach capabilities
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Salesroom
Gong 
Pricing, features & ratings
 Salesroom Starting at $29rep / month Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 7 <p>AI-driven coaching and feedback in real-time will really appeal to businesses where traditional coaching has not fed through to altering behaviours by reps. Functionality is focused on conversation insights, and you cannot manage sales forecasts and deal reviews within Salesroom so teams requiring this level of sophistication may need a full-service platform.</p> | 8 <p>Gong does a great job of capturing data, and anchoring it in business context. Understanding customers and revenue goes beyond simply tracking activity and into following the pipeline via customers' business priorities. You can seamlessly offer and request feedback and coaching on customer meetings and sync forecast updates in both directions with your CRM.</p> |
| Ease of Use | 6 <p>The platform is fairly intuitive for creating meetings impromptu or in the calendar for future calls.</p><p>There is no learning curve to speak of - Sales reps should be up and running with minimal formal training, especially in organizations moving over from a full-service manager-led coaching platform.</p> | 9 <p>Following a good setup, the platform is intuitive to use - for recording and reviewing calls, manual and AI-driven feedback, providing coaching and popup battlecards triggered by words/phrases that matter to your organisation.</p> |
| Look and feel | 8 <p>We like the clean interface and how we can navigate between meetings, workflows and team insights. Creating a new Salesroom meeting link is quick and intuitive.</p> | 8 <p>There is a lot of information on screen at any time, but the layout never feels heavy or busy. Loading new views is quick.</p> |
| Customisability | 9 <p>We like the ability to create and customize your own playbooks. Pre-built options include MEDDIC, BANT, Challenger and SPICED, with each element having its own signal (a prompt to the AI engine with a specific question) and you can edit these prompts and create your own signals to make the framework fit your own playbook. You can also equip your reps to respond to differnet cues in real time by customizing Cue Cards to be relevant to your business, ICP and competitors.</p> | 10 <p>You can customize most of the platform to be relevant to your organization's processes, CRM set-up and business context.</p> |
| Ease of Setup | 6 <p>We used the self-serve trial set-up, which was frictionless. No need for payment details nor to speak with sales. As part of onboarding, Salesroom will create custom prompts according to your playbook. <span style="color: rgb(0, 0, 0);">We found the CRM integration (we tested with Hubspot) to be clunky. You need to link a Salesroom meeting to up to 3 Hubspot records (contact, company, deal) separately, and you must do it when setting up the meeting, as you can't retrospectively link a meeting to a Hubspot record.</span></p> | 2 <p>Realistically you will need expert help from your in-house RevOps experts and from Gong's professional services team to get up and running. While they state 2 hours to start, it's likely to take some days / weeks to hone the experience perfectly to the needs of a serious sales team. Especially given role hierarchies and permissions across different levels of the organisation.</p> |
| Customer Support | 4 <p>The online help center is good for 'how to' questions but we were sadly unimpressed by the non-response from an agent via the live chat feature.</p> | 5 <p>In most cases, it would be Admin users (typically RevOps team members) who would contact Gong for support. We would expect most organisations to have their own internal training for managers and reps. We have not tested the tech support directly.</p> |
| Integratability | 6 <p>Uniquely you do not have to integrate a video conferencing platform but should you wish to, Zoom and Teams are both supported. You also have the option of Calendly and Chilli Piper for scheduling.</p> | 6 <p>Other platforms offer more integration options for CRMs, which is the key driver here. That said, sales organizations using Gong would typically be using Salesforce or Hubspot, which are covered.</p> |
| Ease of Migration | 7 <p>Key information from meetings can be exported to Notes and to specific fields within HubSpot and Salesforce (in the case of sales frameworks).</p> | 6 <p>You can share and download meeting recordings, and download transcripts and insights.</p> |
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