Jiminny and Spiky serve distinctly different needs in the conversation intelligence market. Jiminny is better suited for enterprise sales organizations requiring comprehensive sales process support, with strong features in deal risk management, team coaching, and end-to-end sales process coverage. Spiky, on the other hand, excels as a sophisticated AI note-taker with advanced conversation analysis capabilities, making it ideal for organizations primarily focused on meeting documentation and conversation quality analysis. The choice between the two largely depends on whether you need a full-featured sales enablement platform (Jiminny) or a specialized conversation analysis tool (Spiky).
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Spiky vs Jiminny - Comparison 2025
Spiky vs. Jiminny
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of Spiky
Spiky offers better customer support than Jiminny
Spiky has superior conversation analysis capabilities than Jiminny
Advantages of Jiminny
Jiminny is significantly better at identifying risky deals than Spiky
Jiminny has more comprehensive functionality than Spiky
Spiky is best for
- Businesses who need detailed conversation analysis with customizable keyword tracking and emotional intelligence insights
- And/or who need seamless export of meeting insights to major CRMs like Salesforce and HubSpot
Jiminny is best for
- Businesses with global sales teams seeking AI-driven coaching and customizable deal risk monitoring
- Who need customizable deal risk monitoring across different regions or verticals
- And/or who need comprehensive team performance analytics with AI-driven insights
Spiky is less good for
- Businesses needing advanced revenue intelligence and coaching beyond basic AI note-taking
- Businesses with complex sales processes requiring deep deal analytic, forecasting and risk assessment
Jiminny is less good for
- Businesses with a need for real-time sales coaching during calls, as Jiminny lacks real-time battle cards and monologue warnings
- Who need comprehensive revenue forecasting capabilities, as the platform only offers basic pipeline review and engagement tracking
- And/or who need automated prospecting capabilities, as the platform lacks lead search and automated outreach features
Gallery
Spiky
Jiminny
Pricing, features & ratings
 Spiky Starting at $0Billed monthly |  Jiminny Starting at $83user / month Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 4 <p>At heart Spiky is a solid AI note-taker for your Zoom calls. We'd like to see direct integrations beyond Zoom, and it is unclear where they stand re integrations with dialers. Spiky moves into conversation / revenue intelligence territory with a range of CRM integrations and a nod towards sales frameworks and coaching. But it's still missing some features such as advanced deal analytics, team dashboards and pre-call preparation workflows. </p> | 7 <p>Jiminny seems to cover the basics of AI-driven conversation intelligence very well and adds a nice layer of hands-on coaching by sales managers/enablement through focused feedback covering what's going well and the improvement areas. Top-of-funnel is well covered with a wealth of dialer integrations, and there is an element of deal forecasting though perhaps not as strong as others in the market.</p> |
| Ease of Use | 7 <p>Once calendar is set up, the bot comes to the meeting as expected. Straightforward also to prompt Spiky to join an impromptu call by pasting a meeting link.</p> | 5 <p>We have not tried the platform directly but it looks from screenshots and videos like it should be intuitive and without a very steep learning curve.</p> |
| Look and feel | 3 <p>Switching between the full transcript, moments, topics, and sales frameworks is somewhat clunky. While the main 'Meetings' view is quite busy, it does not show important things like the next one or two upcoming meetings. (It is an extra click on an 'Upcoming' button to load a full-screen calendar view.)</p><p>There are little niggles around finesse too. We found that when surfacing the names of connected data (like contacts and accounts from the CRM) an internal unique identifier is shown, instead of the expected name.</p> | 5 <p>We have not trialled the platform directly; from published screenshots it looks uncluttered and pleasant.</p> |
| Customisability | 7 <p>Higher subscription tiers offer customization for reports and playbooks.</p><p><br></p><p>We love the ability to customize the 'name' and thumbnail of the bot as it appears in the meeting. While other platforms have an organisation-wide default such as "<strong><em>{Company} Note Taker</em></strong>" with Spiky your users can choose the bot's name as it is shown to their meeting participants.</p> | 7 <p>You can customize the themes and topics that go into the automatic call scoring process. This is typically based around your sales team scorecard - you can create rules for the scorecard and define the rules based on Themes, Topics and Triggers - for example "on Discovery calls, reps should implement MEDDPICC"</p> |
| Ease of Setup | 8 <p>We love the frictionless set-up of the free trial without the need to speak to Sales nor to enter payment details. The 4-step wizard to get started based on use case, CRM connection and recording a voice prompt is slick and helpful.</p> | 5 <p>Jiminny does not offer a free tier or a free trial so we have not experienced any setup directly. From the help center we understand that there will be a 'managed' process, run between your Admin users and Jiminny's customer success team.</p> |
| Customer Support | 9 <p>Paid tiers include chat as well as email support. During testing in the trial period, we interacted with the chat and found the personal response to be quick and helpful, even if the operator had to gather more information internally before coming back with a full response.</p> | 6 <p>The help center is well written for reading by sales reps. We would expect that larger issues would be handled between Admins and customer success.</p> |
| Integratability | 7 <p>Offers direct integration with Zapier and common CRMs like Salesforce, HubSpot, Pipedrive, and Zoho. Organization-level integrations with Five9 and Aircall require contacting support and scheduling a call, though a UI for direct integration within Spiky is in development. Meeting analysis results can also be posted to Slack channels via Webhooks.</p> | 7 <p>Jiminny offers the usual CRM and video conferencing integrations and an outstanding number of dialer integrations for top-of-funnel activity and outreach. One thing to note is that a CRM integration is necessary to get set up with Jiminny.</p> |
| Ease of Migration | 10 <p>Spiky offers robust export options for meetings, including links with simple or detailed views and access controls (public or protected). A quick share button allows notes to be sent to a connected CRM, with an access list to manage visibility. Recordings can be downloaded, and transcripts are available in PDF or DOCX format.</p><p>Teams can be created, and meetings can be shared or revoked via the share button within reports or the main meeting list. Reports can be shared with teams or individuals, and multiple managers can be added to teams. Multi-level hierarchies enable seamless sharing within the organization.</p><p>An API is available to export report data to any endpoint.</p> | 6 <p>You can easily share meeting recordings with your organisation and externally with customers.</p> |
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