Lattice and ThriveSparrow offer distinct approaches to performance management, with Lattice emerging as the more comprehensive solution. Lattice is better suited to medium to large organizations requiring robust OKR frameworks and extensive 1:1 meeting capabilities, along with an intuitive user interface that encourages widespread adoption. ThriveSparrow, while offering strong AI-driven insights and excellent customization options, is better suited to organizations prioritizing flexible feedback processes and AI-powered performance analytics. The key differentiator is Lattice's superior functionality rating (9 vs 7) and more comprehensive feature set, particularly in core areas like 1:1 meetings and OKR implementation.
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ThriveSparrow vs Lattice - Comparison 2025
ThriveSparrow vs. Lattice
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of ThriveSparrow
ThriveSparrow offers better AI performance insights than Lattice
ThriveSparrow provides better customization options than Lattice
Advantages of Lattice
Lattice is significantly better at managing 1:1s than ThriveSparrow
Lattice offers superior OKR framework implementation compared to ThriveSparrow
Lattice has better interface design and user experience than ThriveSparrow
ThriveSparrow is best for
- Businesses with complex review needs seeking highly customizable performance management
- Businesses with complex goal alignment requirements across multiple project management tools
- And/or who need AI-enhanced performance analytics and insights
- And/or who need hands-on implementation support for custom integrations
Lattice is best for
- Businesses with complex performance management needs seeking an intuitive, comprehensive solution
- Businesses with established OKR frameworks and goal-setting processes
- Who need to run sophisticated 360-degree feedback programs
- And/or who need advanced 1:1 meeting management capabilities
ThriveSparrow is less good for
- Businesses needing robust 1:1 management and compensation tracking capabilities
- Businesses with complex integration needs requiring native connections to multiple HR and project management tools
- Who need dedicated 1:1 meeting management outside of review cycles
- And/or who need compensation management tied to performance reviews
Lattice is less good for
- Businesses with simple performance needs who want quick, recurring review automation
- Businesses with basic performance management needs who want a lightweight, straightforward solution
- Who need quick-glance performance dashboards for daily reporting
- And/or who need extensive integration options beyond basic HRIS connections
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Lattice
Pricing, features & ratings
 ThriveSparrow Starting at $5employee / month Billed monthly |  Lattice Starting at $11user / month Billed monthly |
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| Stackfix Verdict | ||
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| Functionality | 7 <p>ThriveSparrow stands as a well-equipped solution in the performance management category, offering a lot of features expected from a dedicated tool.</p><p>During testing, we discovered valuable capabilities such as creating action plans within reports, using AI to generate survey insights, and summarizing organizational metrics for potential review points.</p><p><span style="color: rgb(0, 0, 0);">We also found innovative elements like its kudos points system, an effective employee engagement add-on feature for rewarding performance. </span></p><p>One large limitation is its relatively basic analytics and reporting dashboard as well as its lack of a dedicated 1:1 scheduling functionality.</p> | 9 <p>Lattice is a top-tier Performance Management platform that packs extensive features and AI tools throughout its system. While it excels in most areas, it lacks some quality-of-life features found in competing platforms - most notably, pre-built pulse surveys that are ready for immediate use.</p> |
| Ease of Use | 7 <p>The platform features a simple navigation system with clear tabs for tracking feedback and reviews. Ready-to-use templates make creating surveys effortless, while automated scheduling handles review cycles smoothly. Users can quickly set up and manage reviews without needing to manually repeat tasks.</p> | 8 <p>Lattice's consistent interface design helps users get up to speed quickly. The personalized landing page gives immediate access to tasks, goals, and key information. Once users master 1-2 modules, they can easily navigate the rest of the platform. A standout feature is the guided workflow that walks users through outstanding tasks via an information-rich yet well-designed interface. For administrators, expect a somewhat steeper learning curve due to the platform's extensive functionality.</p> |
| Look and feel | 7 <p>ThriveSparrow presents a clean, modern interface that feels surprisingly lightweight despite its extensive feature set.</p><p>During testing, we found the light blue theme in the admin console particularly well-designed, offering comfortable use and navigation.</p><p>The platform features efficient module navigation through a top bar that triggers a pop-up side column for additional options. Each module page and feature demonstrates thoughtful design attention to usability.</p> | 9 <p>Lattice offers intuitive interfaces for both managers and end users. Managers and team members enjoy a professional, visually appealing platform with consistent design across all modules. HR executives and administrators benefit from a clean, comprehensive console that remains visually engaging even during long sessions. However, a few pages (like the Explorer and personal development sections) suffer from visual clutter and feel more complex than the rest of the platform.</p> |
| Customisability | 9 <p><span style="color: hsl(var(--foreground));">ThriveSparrow provides excellent customisation options precisely where needed. Their performance feedback form creation stands out with a powerful block builder supporting all standard question formats and review flows. </span></p><p><span style="color: hsl(var(--foreground));">The platform offers granular control over form branding, content integration including images, and automatic translation across 20 languages. The ability to access pre-tested question banks and combine existing forms as templates significantly accelerates survey and form development.</span></p><p>We also appreciated the Notion-style block builder in the Performance Plan feature, enabling quick creation of detailed, well-structured feedback forms.</p><p>The platform also allows basic site customization and branding options, including logo and name changes to align with company identity.</p> | 7 <p>Lattice provides standard visual customization options including logos and themes.</p><p>Where it truly excels is in its extensive data configuration capabilities, allowing administrators to load chosen datasets into an explorer tab for further analysis and visualisation.</p><p>Each feature page also includes multiple data views, complemented by the dedicated explorer for creating custom visualisations.</p><p>However, Lattice's customisation capabilities are somewhat limited when it comes to documents, forms, and surveys compared to some competitors like ThriveSparrow which offers extensive visual and structural changes to their review forms.</p> |
| Ease of Setup | 7 <p>ThriveSparrow offers an intuitive setup and onboarding process thanks to its well-designed interface and excellent support throughout a free trial period.</p><p>During testing, we found the initial sales call sufficient to navigate our account effectively, with additional support available through a dedicated customer success manager and accessible help resources.</p><p>Getting started on ThriveSparrow should take around a day to get set up on the platform, with another half day to get your first review cycles sent out.</p> | 8 <p>Lattice provides a smooth onboarding process with helpful guided walkthroughs and a well-designed trial account. The pre-populated sample data effectively demonstrates all platform functions and serves as a setup guide. During testing, we had accounts running and surveys deployed within a day—suggesting most organizations could be operational just as quickly. One area for improvement is Lattice's integration capabilities, which are only slightly above average and might limit data importing options.</p> |
| Customer Support | 9 <p>ThriveSparrow offers outstanding customer support through multiple channels. Their chat system connects users to live agents within 2 minutes, with complex inquiries resolved through escalation to specialists. The support team demonstrates thoroughness by providing prompt responses (within 5 minutes) and following up via email the next day through dedicated account managers.</p> | 5 <p>We found Lattice's chat support bot to be easily accessible with a single click. However, its effectiveness is limited by one significant drawback: conversations don't persist when users navigate between pages, forcing them to restart their support queries with each page change.</p> |
| Integratability | 5 <p>ThriveSparrow provides basic integrations with common business apps. While their native integration options are limited, they offset this by offering custom integration development, typically completed within one month. Their customer success team supports the implementation process, including manager training, to ensure effective platform adoption.</p> | 6 <p>Whilst not the most extensive in the category, Lattice offers a decent suite of native integrations. These span your typical top HRIS platforms plus a few across ATS, communication, IAM, background checks, and benefits.</p><p>We would have liked to have seen some native integrations for project management software like Jira, having to instead rely on their API.</p> |
| Ease of Migration | 4 <p>ThriveSparrow provides most standard data export options found in comprehensive suites, including CSV, PDF, API, and others. The platform scores slightly lower in this area due to its limited native integrations, which may require custom engineering support from their dedicated success team to extract data through channels beyond the currently available options.</p> | 5 <p>Due to the limited number of native integrations, Lattice only connects and exports through the typical formats of PDF, CSV, and pushing to Slack amongst others.</p> |
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