Leapsome and ThriveSparrow represent different approaches to performance management, each excelling in distinct areas. Leapsome is better suited for mid-market organizations with dedicated HR personnel who need robust integration capabilities and comprehensive 1:1 meeting management. Its superior scheduling automation and extensive integration options make it ideal for companies with complex workflows and multiple tools. ThriveSparrow, on the other hand, stands out for organizations prioritizing customization, AI-powered insights, and sophisticated goal alignment capabilities. Its modern analytics and excellent customer support make it particularly appealing to companies seeking a more flexible, customizable solution with strong data-driven insights.
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ThriveSparrow vs Leapsome - Comparison 2025
ThriveSparrow vs. Leapsome
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Advantages of ThriveSparrow
ThriveSparrow has superior customization options compared to Leapsome
ThriveSparrow provides better AI-powered insights than Leapsome
ThriveSparrow excels at goal alignment compared to Leapsome
Advantages of Leapsome
Leapsome is significantly better at 1:1 meetings than ThriveSparrow
Leapsome offers superior integration capabilities compared to ThriveSparrow
Leapsome has better scheduling automation than ThriveSparrow
ThriveSparrow is best for
- Businesses with complex review needs seeking highly customizable performance management
- Businesses with complex goal alignment requirements across multiple project management tools
- And/or who need AI-enhanced performance analytics and insights
- And/or who need hands-on implementation support for custom integrations
Leapsome is best for
- Businesses with dedicated HR teams seeking comprehensive performance management with extensive control
- Businesses with mid-sized to large departments requiring sophisticated performance tracking
- Who need advanced goal alignment and OKR implementation across organizational hierarchies
- And/or who need extensive survey capabilities with advanced data visualization
ThriveSparrow is less good for
- Businesses needing robust 1:1 management and compensation tracking capabilities
- Businesses with complex integration needs requiring native connections to multiple HR and project management tools
- Who need dedicated 1:1 meeting management outside of review cycles
- And/or who need compensation management tied to performance reviews
Leapsome is less good for
- Businesses with limited HR resources or without dedicated personnel to manage complex performance processes
- Who need quick access to unified performance metrics and dashboards without extensive setup
- And/or who need to create and manage performance improvement plans directly within reviews
Gallery
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Leapsome.png%2Fpublic&w=3840&q=75)
Pricing, features & ratings
 ThriveSparrow Starting at $5employee / month Billed monthly |  Leapsome Starting at $8.15Converted from EUR Billed monthly |
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| Stackfix Verdict | ||
|---|---|---|
| Functionality | 7 <p>ThriveSparrow stands as a well-equipped solution in the performance management category, offering a lot of features expected from a dedicated tool.</p><p>During testing, we discovered valuable capabilities such as creating action plans within reports, using AI to generate survey insights, and summarizing organizational metrics for potential review points.</p><p><span style="color: rgb(0, 0, 0);">We also found innovative elements like its kudos points system, an effective employee engagement add-on feature for rewarding performance. </span></p><p>One large limitation is its relatively basic analytics and reporting dashboard as well as its lack of a dedicated 1:1 scheduling functionality.</p> | 8 <p>Leapsome offers core performance management features like 1:1 meetings, feedback, reviews, surveys, and goal tracking—matching competitors Lattice and 15Five. While an optional learning module is available, the platform lacks performance improvement plans and has limited performance tracking capabilities. </p> |
| Ease of Use | 7 <p>The platform features a simple navigation system with clear tabs for tracking feedback and reviews. Ready-to-use templates make creating surveys effortless, while automated scheduling handles review cycles smoothly. Users can quickly set up and manage reviews without needing to manually repeat tasks.</p> | 7 <p>Leapsome provides regular users with a streamlined experience, offering clean interfaces and effective prompts for upcoming deadlines and tasks. This simplicity creates an intuitive environment for team members who aren't involved in administration.</p><p>For managers and administrators, however, the platform demands greater involvement. The extensive customization options introduce complexity through varied permissions, admin roles, and cycle ownership designations. Common elements like performance tracking dashboards require manual setup rather than being readily available. This added complexity makes Leapsome better suited for mid-market organizations with dedicated HR personnel who can properly configure and maintain the system while maximizing its robust feature set.</p> |
| Look and feel | 7 <p>ThriveSparrow presents a clean, modern interface that feels surprisingly lightweight despite its extensive feature set.</p><p>During testing, we found the light blue theme in the admin console particularly well-designed, offering comfortable use and navigation.</p><p>The platform features efficient module navigation through a top bar that triggers a pop-up side column for additional options. Each module page and feature demonstrates thoughtful design attention to usability.</p> | 8 <p>Leapsome's interface features clear navigation and an informative landing page for all users. While the design is clean and customizable, some information is hard to find, requiring extra exploration to locate specific features.</p> |
| Customisability | 9 <p><span style="color: hsl(var(--foreground));">ThriveSparrow provides excellent customisation options precisely where needed. Their performance feedback form creation stands out with a powerful block builder supporting all standard question formats and review flows. </span></p><p><span style="color: hsl(var(--foreground));">The platform offers granular control over form branding, content integration including images, and automatic translation across 20 languages. The ability to access pre-tested question banks and combine existing forms as templates significantly accelerates survey and form development.</span></p><p>We also appreciated the Notion-style block builder in the Performance Plan feature, enabling quick creation of detailed, well-structured feedback forms.</p><p>The platform also allows basic site customization and branding options, including logo and name changes to align with company identity.</p> | 7 <p>Leapsome provides marginally above-average customization capabilities. While it covers basic options like logo changes, its dashboard creation tools offer somewhat better functionality than competitors, including tile resizing and various data visualization options. However, these enhancements represent only modest improvements over standard industry offerings.</p> |
| Ease of Setup | 7 <p>ThriveSparrow offers an intuitive setup and onboarding process thanks to its well-designed interface and excellent support throughout a free trial period.</p><p>During testing, we found the initial sales call sufficient to navigate our account effectively, with additional support available through a dedicated customer success manager and accessible help resources.</p><p>Getting started on ThriveSparrow should take around a day to get set up on the platform, with another half day to get your first review cycles sent out.</p> | 8 <p>Leapsome offers one of the better setup experiences in its category, featuring excellent onboarding with a helpful sandbox mode containing dummy data to help users understand the platform's workflows. However, this sandbox has limitations—users cannot independently test creating reviews themselves.</p><p>The platform loses some points for navigation intuitiveness. Likely due to its high customizability, establishing processes like goals and review workflows requires more time than expected.</p><p>Regarding implementation timeframe, teams should plan for 1.5-2 days to fully configure the platform. Teams led by HR executives who can leverage the extensive customization options will trend toward the shorter end of this estimate.</p> |
| Customer Support | 9 <p>ThriveSparrow offers outstanding customer support through multiple channels. Their chat system connects users to live agents within 2 minutes, with complex inquiries resolved through escalation to specialists. The support team demonstrates thoroughness by providing prompt responses (within 5 minutes) and following up via email the next day through dedicated account managers.</p> | 7 <p>Leapsome features one of the better help systems in its category, with an accessible chat bubble that provides both an AI chatbot and various support resources directly from the main interface.While the bot doesn't always provide perfectly matched answers, it smoothly transitions complex inquiries to human support via email follow-up.</p><p>In our testing, we got a follow up response to our request for a human answer after 45 minutes.</p><p>The platform's help documentation also includes convenient 15-minute support calls that users can schedule through Calendly during business hours.</p> |
| Integratability | 5 <p>ThriveSparrow provides basic integrations with common business apps. While their native integration options are limited, they offset this by offering custom integration development, typically completed within one month. Their customer success team supports the implementation process, including manager training, to ensure effective platform adoption.</p> | 9 <p>Leapsome offers an extensive integration library, connecting with numerous HRIS platforms and management tools like Jira. While unlisted software still requires custom API integration, the platform's comprehensive integration options greatly increase the chances of importing your employee data without complications.</p> |
| Ease of Migration | 4 <p>ThriveSparrow provides most standard data export options found in comprehensive suites, including CSV, PDF, API, and others. The platform scores slightly lower in this area due to its limited native integrations, which may require custom engineering support from their dedicated success team to extract data through channels beyond the currently available options.</p> | 5 <p><span style="color: rgb(0, 0, 0);">In testing, we found Leapsome to be largely in line with the average exportability features we see in the segment. We found the typical export functionalities of CSV and PDF within the reports, and some level of integrations with Slack amongst others to bring Leapsome's data beyond the software.</span></p> |
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