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Avoma - Review & Pricing 2025

Conversation Intelligence

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Expert review

Stackfix's Rating

5.7 / 10

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

Key findings

Avoma is a great note-taker, with accurate transcription and thoroughly grounded summaries, follow-ups, sales framework scoring and Q&A capabilities. Unusually it also offers call scheduling. With a busy front end and a lag in page loads, the user interface is sadly disappointing and feels somewhat dated. We found the CRM integration to be limited as well. For businesses with no sales coaching set-up, and who could benefit from a well-trained AI run coaching for users, it could work.

Pros

Intelligent Conversation Analysis

We found the AI-powered conversation analysis particularly strong, with natural language query capabilities and context-specific prompts. The system excels at drafting follow-up emails and extracting key business metrics from conversations.

Frictionless Setup Process

We experienced a smooth onboarding process with their 14-day full-feature trial, requiring no demo booking or payment details. The system automatically reverts to a basic account after the trial, making it ideal for teams wanting to test thoroughly.

Advanced Sales Framework Analysis

We were impressed by the 14 default scorecards covering various sales methodologies. The AI-driven analysis of MEDDIC and BANT frameworks provides detailed scoring and descriptive feedback, with customization options for creating organization-specific frameworks.

Outstanding Customer Support

We experienced exceptional real-time support through live chat during UK office hours, thanks to their global support coverage. The well-structured help center includes valuable best practices, particularly beneficial for teams looking to improve their note-taking and call coaching processes.

Cons

Difficult to Navigate Interface

We found the user interface to be frustratingly complex, with multiple scrolling panels making navigation a real challenge. The steep learning curve and dated feel significantly impact user productivity, especially for new team members trying to get up to speed.

Clunky CRM Integration

The CRM integration is painfully awkward, particularly when connecting meetings to deals. We found the requirement to enter company names before deal names to be unnecessarily cumbersome, creating friction in what should be a seamless workflow.

Weak Integration Framework

While Avoma connects with popular CRMs and dialers, we found the integration capabilities to be surprisingly limited. This poses challenges for teams needing deep, seamless connections with their broader tech stack.

Avoma is best for

Businesses with less mature sales teams seeking AI-driven coaching and comprehensive note-taking
Who need comprehensive meeting documentation with intelligent summaries and follow-ups
And/or who need to share customer conversations across their organization

Avoma is less good for

Businesses with established sales processes who need a modern, streamlined interface
Who need real-time coaching capabilities
And/or who need advanced deal risk analysis

Gallery

Avoma - Talk patterns

Avoma pricing

Pricing calculator

Billing cycle	AI Meeting Assistant Up to $290 Billed monthly	Conversation Intelligence $69 record / transcribe users / month Billed monthly	Revenue Intelligence $99 record / transcribe users / month Billed monthly
Restrictions
record / transcribe users	10	No limit	No limit
Common features
Capture sales conversations
Pre-call preparation
Customised playbook
Analyze and score talk patterns
View and edit CRM records within the platform
Advanced features
Salesforce
Revenue forecasting
Hubspot
Visibility into sales conversations
Retrospective analysis of team revenue performance
Detect topics, key moments, discovery, framework points
Pipedrive
Team dashboards
Update CRM records
Mobile app
Zendesk Sell
Review a deal/opportunity with a sales framework (e.g. MEDDPICC)
Zoho CRM
View the timeline of activities
Identify risky deals
Get answers to specific questions or insights on key points
Zoom
Microsoft Teams
Google Meet
RingCentral
Aircall
Zapier
Slack
Outreach
Salesloft

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