Primarily a form builder, Jotform includes eSignature functionality for documents as a secondary feature. If you need a tool that excels in form creation and can also capture signatures, it’s a good starter choice. However, the eSignature capabilities are limited compared to dedicated signing platforms.
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Expert review
Stackfix's Rating
7.2 / 10
Last updated on
Reviewed by Paddy Stobbs
Stackfix Co-Founder & CEO
Key findings
Feature available
Pros
User-Friendly Interface
Quick and Simple Setup Process
Exceptional Customer Support
Strong Integration Capabilities
Feature unavailable
Cons
Poor Auto-Field Detection
Severely Limited Reporting Capabilities
We found the reporting functionality to be very basic, with a quality score that indicates severe limitations. Advanced reporting and insights are completely unavailable for eSignature documents, making it difficult to track completion rates or analyze signer engagement.
Basic Signing Order Implementation
The signing order functionality is very limited. There's no bulk import option for mass sending, restricting efficiency for teams needing to process multiple documents. The reminder system is inflexible, restricted to 1-7 day intervals.
Missing Critical Authentication Features
Limited Document Editing Capabilities
Jotform is best for
- Businesses with straightforward document signing requirements
- Who need extensive web form capabilities alongside basic eSignatures
- And/or who need quick setup with minimal training
Jotform is less good for
- Businesses with complex document workflows requiring advanced eSignature features
- Who need to send documents in bulk to multiple recipients simultaneously
- And/or who need detailed analytics and custom reporting on document status and signer engagement
Gallery
Jotform workspace showing recent documents
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